Richmond Work at Home Employees Connectivity Consulting Partner
Management and Monitoring Tools Consulting Services
Expanding your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Richmond organization to pick the right technologies and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can help Richmond, Virginia companies to succeed with any aspect of creating a high-performing remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized platform for protecting corporate information by controlling onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Remote endpoint computers can be personally owned or company owned. Network admins managing the endpoint computers of at-home workers can utilize Intune to deploy and authenticate apps on devices, push patches and certificates, set up rules for permission to access data and resources, manage passwords, create VPN connections, determine how home-based workers share information, establish threat protection, verify compliance, and erase sensitive information from lost, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS endpoints. For information about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workforce, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Top features of VMware Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Richmond, Virginia organization, call
An index of content::
24/7 ERP, MRP, Accounting System Expert Development
ERP, MRP, Accounting System Programming Firm
Progent's team of application experts can provide advanced support, software development, integration assistance, and webinar training for popular business applications covering key areas including ERP, financials, business reporting, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to avoid the lost productivity and fees related to travel and on-premises activity without compromising the effectiveness of technical services.
Technical Support ProSight Duo MFA
MFA and Single Sign-on Online Troubleshooting
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Expert Smartphone Network Consultant
Windows Mobile 7 Services
Progent's consultants offer experience in multiple technologies related to mobile connectivity including system infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified experts can save your business work and expense by using their wireless background to help you select and integrate mobile networking solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile data devices perform better.
Windows 2003 Server Computer Engineer
Online Support Windows 2003
Progent's certified Windows Server 2003 consultants offer network support and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, administration, and maintenance services include network planning, installation, project management, on-premises and off-site network support and repair, Call Center outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Ekahau Wi-Fi RF Spectrum Analysis Consulting Services
Ekahau Onsite Wi-Fi Site Survey Technical Consultant
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, optimize, manage and debug a Wi-Fi solution optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Remote CentOS Linux Remote Troubleshooting
Largest Gentoo Linux Integration
If your company is developing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant hassle of maintaining your company information system. By using automated network monitoring and by providing online and in-person assistance when your business needs it, Progent offers an affordable way for supporting an information system that provides excellent reliability, security, and performance. Progent's UNIX/Linux developer support services include full-service it outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring services, and Help Desk services.
WLAN Site Survey Support
Remote Support Services Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, offering your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wireless survey services from Progent include remote predictive analysis for designing a wireless network and onsite site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Exchange 2019 Data Loss Prevention Network Engineer
Microsoft Certified Exchange 2019 and Skype for Business IT Consultants
Progent can help you in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Cisco and Microsoft Certified Experts NodeZero Penetration Testing Security Companies
Security Team NodeZero Cybersecurity Penetration Testing
Progent's certified security consultants can perform NodeZero-powered PEN tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
Exchange 2003 to Exchange 2010 Upgrade Engineer
Exchange Server Upgrade Professionals
Progent can provide expert support for every step of your Microsoft Exchange 2010 upgrade including end-to-end project management services, site prep, project design and documentation, specification of new software licenses and hardware required, suggested vendor sourcing, pilot verification at customer site or at Progent's test lab, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's support staff and users.
IT Consultants SQL Server 2012 AlwaysOn
Microsoft Expert PowerPivot for Excel Computer Engineer
Progent can provide the support of certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
SQL Server Replication Specialists
SQL Development Group
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Security Group Juniper Junos J-Web
Juniper Junos J-Web Network Security Test
Progent's Juniper Networks-authorized network engineer can help you to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to help you to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that incorporate a mix of Juniper's software platforms.
Meraki Air Marshal Online Support Services
Meraki Access Point Management Engineer
Progent's Meraki wireless access point experts provide online and on-premises support to help organizations of any size to design, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and wireless clients regardless of their location or computing device.
24 Hour Support for IT Service Firms Remote Technical Support
Expertise for IT Service Firms Computer Consultants
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own service brand as a transparent arm of your network services team.
Juniper SSL VPN Firewall Support
Juniper SA6500 SSL VPN Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Consulting Nagios
Professional MRTG for Linux
Nagios and MRTG are useful, license-free monitoring utilities that run on Linux and can be deployed to analyze UNIX environments, Microsoft Windows networks, or multi-platform environments where the Linux OS and MS Windows coexist. Nagios lets network managers to monitor network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's system integration consultants can assist you to utilize both these tools to streamline and troubleshoot your system.
Open Now Microsoft Teams DLP Engineer
24 Hour Microsoft Teams Migration from Skype for Business Outsourcing
Progent can help you to plan a migration to Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
FRx Reports Specialist
Office Access database Expert Development
Progent's expert programmers, relational database designers, and program management consultants can assist large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can help businesses to create, expand, repair, or migrate web applications to utilize the most current web technology.
Small and Midsize Business Outsourced IT Services
CISSP Certified Security Hybrid IT Network Support Group
Progent is a pioneer in affordably delivering world-class network help to small businesses. Progent's achievement in handling the IT service needs of the historically underserviced small company market is the combined outcome of major technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of administering IT service, injected unprecedented professional skill into the support mechanism, and significantly accelerated the solution process.
NetApp MetroCluster Disaster Recovery Specialists
NetApp MetroCluster Disaster Recovery Consulting
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites that are as far as 185 miles (300km) apart. Progent's roster of seasoned IT experts can help your business to plan, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with industry standards and government requirements.
Catalyst 9130AX Access Point Remote Troubleshooting
Cisco Certified Experts Support Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide economical online and onsite help for Catalyst Wi-Fi 6 wireless APs.
Entourage Train
Instruction Office Entourage for Mac
Progent offers onsite training designed for individuals who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for Mac application software.
24 Hour Microsoft Consulting Best Practices Migration Consultants
Microsoft Consulting Best Practices Network Support Consultants
Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, at the front lines of network support, performing a broad variety of technical projects for a large mix of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not just expert IT help, but also a support engineer with field-tested methods for using computer knowledge to solve actual IT problems quickly.
Professional Cisco ASA Firepower
Cisco Firesight Remote Consulting
Progent's Cisco-premier CCIE network engineers can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Consultant Hourly Rate IT Outsourcing
Consulting Hourly Price Networking Support
Progent's pricing policy is to charge for remote service and on-site help by the minute. Consequently, you are invoiced just for received support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you won't be forced to allow minor problems to fester.
Computer Engineer Fortinet 120 Series Firewalls
Fortinet 4000 Series Firewalls Remote Consulting
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet firewalls to safeguard all your digital assets at the network edge, within the data center core, at branch locations, and in the cloud.
Integration Firms Microsoft Office XP
Microsoft Office 2000 Small Business Network Support
Progent's IT outsourcing services provide affordable network consulting for small companies. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can contain costs and eliminate risks, allowing IT support expenses to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network architecture for your critical applications powered by Microsoft Windows.
Predictive Wi-Fi Site Modeling Technology Consulting
Wi-Fi RF Coverage Maps Online Support Services
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi network adapted to your environment, providing you a WLAN that has the reception, performance, density, QoS, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Cisco Firepower AVC Consultant
Support and Integration Cisco Firepower NGIPS
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
Top Remote Monitoring and Reporting Online Technical Support
After Hours Microsoft System Center Operations Manager Support and Integration
Progent offers a variety of IT service packages for small companies. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management product that tracks the availability, performance, and security of your information system and identifies potential problems before they can disrupt your network. With Progent's economically priced IT service programs, small businesses can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Microsoft SQL Server Help and Support
Microsoft Expert SQL Server Replication Technology Professional
Progent's Microsoft-certified SQL Server application developers and DBAs can provide online expertise to help organizations of any size to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Network Consulting Organization Best Practices
Microsoft Consulting Best Practices Security Consultant
Progent's team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional experience, at the forefront of IT support, executing a wide range of IT tasks for an extensive mix of businesses. Each Progent consultant shares a proven collection of individual best practices which are combined into shared best practices training that Progent instills in its support staff. This ensures that you get not only expert IT capability, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world network problems quickly.
MS SQL Cybersecurity Group
Information Technology Consulting Microsoft SQL Server
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Duo Two-factor Authentication (2FA) Remote Technical Support
Duo Two-factor Authentication Onsite Technical Support
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Remote Desktop Connection Client for Mac Setup and Support
Windows Emulation for macOS On-site Support
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular solutions for running Microsoft Windows-dependent software on an Apple Mac: remote access to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Windows-powered PC to use Microsoft Windows software and access system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so you can use Microsoft Windows software locally. Progent's Mac technology support experts can help your company to maintain these solutions for running Microsoft Windows software on your Apple Macs and can also help you to assess and install other products for Microsoft Windows PC emulation.
SQL Server 2014 Backup Encryption Specialists
SQL Server 2014 Backup Support Services
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include system design, configuration, management, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
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