Expanding your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Manchester company to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services ranging from on demand guidance for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Manchester, New Hampshire organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support an at-home workforce can be especially challenging if you must manage a combination of personal hardware such as PCs and notebooks, Internet routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware releases. Progent's background providing remote help for both legacy as well as current IT products in remote office venues enables you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist your company to create a high-functioning work-at-home infrastructure include:
- VPN technology allows you to create a safe tunnel for authenticated remote workers to access IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and manage VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a data center computer's desktop. This provides IT managers significant control over the computing environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often shared by an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput and security problems. Progent can help you to resolve these issues by delivering services like Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the company network. Business-critical processes may require backup Internet connections in the event the normal connection fails. Progent offers expertise for picking ISPs, picking appropriate bandwidth and data volume bundles, and setting up redundant Internet access. See Internet access integration services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Manchester, New Hampshire organization, call 1-800-993-9400 or refer to Contact Progent.