Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Pittsburgh organization to pick the right tools and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Pittsburgh, Pennsylvania companies to with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, data security, data protection solutions, and centralized management.

Data Protection Solutions for Remote Workers
The field of Data Protection covers saving and restoring vital information in order to avoid data loss and minimize recovery time and effort in case of storage problems resulting from equipment breakdowns, software glitches, user mistakes, cyber attack, or other causes. Dependable data protection strategies can be particularly difficult to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for telecommuters must address multiple kinds of personally owned endpoints. Progent offers fast online access to consultants familiar with a wide array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies typically anticipate circumstances that require a temporary switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity consultants can assist your company to create, document and validate a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Pittsburgh, Pennsylvania company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent has created several network security service bundles designed to provide larger institutions an independent and thorough network security evaluation from a team of certified security consultants. All Progent's network security assessment packages incorporate a suite of procedures including network scans from inside and from outside your corporate security perimeter, expert interpretation of captured data by certified security engineers, production of a paper documenting the results, plus a live concise executive outbrief and an in-depth live review for internal IT administrators.

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    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.

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    Progentís computer outsourcing services for small companies include designing Server 2003, .NET, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, fixing chronic integration problems, and producing a company-wide security strategy. Progent can show you how to maximize network reliability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale upgrades and can assist with requirements definition, resource identification, bill of materials production, sourcing qualification, procurement coordination, and complete documentation. Progentís IT outsourcing help also includes education for office productivity packages such as Microsoft Office.

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