Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Saddle Brook company to select the right tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Saddle Brook, New Jersey businesses to with any facet of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Integration for Teleworkers
Extending the business phone system to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP service that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM supports additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Saddle Brook, New Jersey organization, call 1-800-993-9400 or go to Contact Progent.