Expanding your telecommuter workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your San Jose organization to pick the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns top value. Progent can provide services that go from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist San Jose, California organizations to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your current voice/video conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help your business to tune your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your San Jose, California organization, phone 1-800-993-9400 or refer to Contact Progent.



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