Santa Monica Remote Workers Connectivity Support Services
Help Desk Call Center Augmentation and Outsourcing Consulting Experts
Expanding your remote workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Santa Monica organization to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Santa Monica, California companies to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, data protection solutions, and streamlined management.
Help Desk Services for Remote Workers
A fast, company-wide transition to a from-home business model, which could be driven by an epidemic or as an element of a business continuity plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of online IT support experts combined with world-class trouble ticketing and follow-up technology to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC support from initial help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to monitor or revise their active trouble tickets, enter details, and upload screenshots and relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Augmentation Service enables you to expand your current Call Center organization by splitting responsibilities for Support Desk support transparently between your regular support organization and Progent's extensive team of PC support technicians and subject matter specialists. Progent's co-managed Help Desk service is based on a co-sourcing support model utilizing the number one professional services automation (PSA) platform for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. To find out how Progent's Call Desk Supplementation Services can help your business to provide best-in-class desktop support to your at-home workforce, visit Progent's Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Santa Monica, California company, phone
An index of content::
Forefront TMG 2010 Support and Integration
Threat Management Gateway 2010 Support and Setup
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server platform for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, allows custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Benefits for Home Based Network Engineering Openings
Benefits for Certified Home Based Jobs
Progent's compensation model is based on revenue sharing, so just like being a freelance contractor, your income is entirely driven by your generated revenue. Certain of our consultants stress quality of life and elect to consult at an easy pace, utilizing our flexible schedule to pursue personal pursuits like hiking, motorcycle racing, snow boarding, surfing, travel, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big bucks via hard effort and long days. Progent fully supports both sides of the spectrum plus any point in between.
SQL Server 2016 Standard Consulting Services
SQL Server 2016 Development Computer Consulting
SQL Server 2016 offers major improvements in speed, capacity, data security, availability, mobile computing integration, and integrated BI. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
System Center 2016 and Windows 10 Integration Consulting
System Center 2016 IT Consulting
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced network support packages, small businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems enterprise-class availability, security, and productivity.
Network Engineers Penetration Testing
IT Outsourcing Network Providers
Progent imposes no startup charge and requires no monthly commitment for services delivered during regular working hours. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to allow minor problems to fester. .
ProSight Email Data Leakage Prevention Consultant Services
24/7 Specialist ProSight Email Guard Content Filtering Service
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Hornetsecurity Altaro M365 Mailbox Backup Support
Altaro Microsoft 365 Total Mailbox Backup Engineer
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Google Android patch management Specialists
Internet of Things patch management Consultants
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Remote Server Monitoring Network Consultant
ProSight Windows Desktop Management IT Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of vital devices.
Online Support Services Co-managed Service Desk
Co-managed Service Desk IT Consultant
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
24-Hour Exchange Server 2000 Upgrade Consultant Services
Exchange 2000 Migration
Progent is one of the most expert network support companies for creating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Consultants ISA Server
ISA 2004 Engineer
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating corporate security designs for IT networks with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
Service Database Support and Setup
Service Database Specialists
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by each consultant to each customer. The practice of detailing and archiving service activity allows more effective support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
UNIX Security Tech Services
Solaris Firewall Configure
If your company operates a Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire organization in a wide array of security areas such as security administration practices, security design and strategies, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that information security managers are expected to possess. These certification offer executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.
Juniper Networks NetScreen Security Services
Juniper Networks NetScreen Firewall Audit
Progent's Juniper-certified NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
Cybersecurity Firms ISSAP Certified
Security Architecture Engineer
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and significant experience with network security design. ISSAP security experts possess comprehensive knowledge of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.
24x7 Data Center Colo Computer Consulting
Colocation Center Migration Configuration
Colocation sites make it possible for companies to share world-class facilities for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation program such as selecting and migrating to a colocation site, designing network topology, defining required equipment, on-premises and remote maintenance, setting up remote network management, and education your IT personnel.
Co-Location Consultants
Data Center Integration
Progent's colocation center support services are designed for businesses with hardware located at IDCs or data center co-location hosting sites and in need of timely on-premises assistance at the colocation site as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a complete range of IDC and IDC and colocation consulting services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and deployment of high availability systems, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering systems.
Microsoft 365 Outsourcing
Online Support Office 365
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud-based resources.
At Home Workers Cloud Integration Support and Setup
Work from Home Cloud Integration Computer Consultant
Progent can help small and mid-size companies to provide their offsite workers with transparent access to cloud resources.
Microsoft Exchange 2000 Upgrade IT Consultant
Upgrade Consulting Exchange 2000
Progent is among the most expert information technology consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Exchange Server 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
At Home Workers Data Protection Troubleshooting
At Home Workers Data Protection On-site Support
Progent can assist small and medium-size organization to plan, install, validate and manage data protection technology to support at-home workers.
SQL Server 2017 High Availability Specialist
Consultant SQL Server 2017 Express
Progent's certified SQL Server 2017 consultants can help you to plan and carry out a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Emergency Enterprise Project Management Professionals
24-Hour Consultant Services IT Development Project
For advanced project management support, Progent can provide the services of veteran information technology professionals with years of experience in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Microsoft LCS Server Instant Messaging Information Technology Consulting
Live Communications Server 2007 Professional
Microsoft Office Communications Server provides IM and presence in a scalable, enterprise-grade solution offering enhanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection. MS Office Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your IT system
CISSP Certified Security Consulting Services
CISSP Certified Network Security Architect Consultancy
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient security systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support local, online, and mobile clients accessing IT resources spread over a mix of physical sites and public and private clouds.
Microsoft Exchange 2010 Upgrade Technology Professional
24-7 Microsoft Experts Technology Professional Exchange 2003 to Exchange 2010 Upgrade
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to carry out your upgrade to Exchange 2010, produce extensive documentation of your new messaging system, educate your IT staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and engineering support. Progent can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
24 Hour Windows Server 2008 R2 Integration
Windows Server 2008 DirectAccess IT Consultant
Windows Server 2008 is an important advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, temporary staffing, monitoring, and security engineering services.
Certified Microsoft Partner Network Consulting Company
24/7/365 Microsoft Certified Partner Computer Support Consultants
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your IT network.
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