Enlarging your remote workforce may have a major impact on IT architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Columbus company to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Columbus, Ohio companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and unified management.

Cybersecurity for At-Home Workers
At-home workers commonly use their personal computing devices and often operate in an unsecured physical environment. This multiplies their vulnerability to malware attacks and calls for judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the creation of security policies built on best practices. Progent's seasoned group of cybersecurity support consultants can help you to plan, configure and maintain an effective security solution that guards critical information resources in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to create a network that can be securely utilized by on-premises users as well as by teleworkers, mobile users, suppliers, clients, and the public. Modern firewall appliances allow you to configure and manage different access rights to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks grow more sophisticated. Progent works with both current and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, go to firewall support expertise.

Remote Security Monitoring Services for TeleworkersOnline Endpoint Security Monitoring makes it possible to track the various computers utilized by at-home workers and either block or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint, watching all activity and using advanced behavioral threat analysis to detect zero-day threats before they can spread. When an attack is discovered, ProSight ASM immediately isolates the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is self-contained, endpoint devices stay secure even if they are disconnected from the Internet. For details about ProSight ASM, refer to remote endpoint monitoring for telecommuters.

Two-factor Authentication Services for TeleworkersProgent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a different network channel. A wide selection of devices can be used for this second form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. For details about Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all classes of outside and local security threats for a network that includes an at-home workforce. Progent can run remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be provided by data security experts with top certifications including CISM, ISSAP, and GIAC, can assist your company to audit your procedures and governance policies and review your IT architecture to allow you to implement top-level protection for your at-home workers.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper describing critical things to concentrate on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Columbus, Ohio business, phone 1-800-993-9400 or refer to Contact Progent.