Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Appleton company to pick the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Appleton, Wisconsin companies to succeed with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed for an at-home workforce can be particularly complex if you have to accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy and modern IT products in virtual office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for implement essential updates. Services available from Progent to assist your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to establish a safe connection for authorized at-home workers to use IT resources situated at your company data center or in a public cloud. Progent can assist your company to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a data center PC's desktop. This gives network managers significant control over the digital environment of at-home employees and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert remote consulting for configuring routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, often shared by families and visitors, are frequently used by at-home employees to access their Internet router for work. This can cause performance as well as security issues. Progent can help you to resolve these problems by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi access point setup help.
- Internet access solutions affect the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes might demand redundant Internet access in case the primary connection fails. Progent can provide guidance for selecting service providers, picking sensible bandwidth and data volume bundles, and integrating fault-tolerant Internet connections. Refer to Internet connectivity integration services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Appleton, Wisconsin organization, phone 1-800-993-9400 or visit Contact Progent.