Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Sherman Oaks organization to select the right tools and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Sherman Oaks, California companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized environment for safeguarding critical data by managing onsite, mobile, and at-home endpoints.

Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and securing remote devices and applications. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of telecommuters can use Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing information and networks, manage passwords, establish VPN tunnels, determine how home-based workers share information, set up threat defense, verify security compliance, and wipe corporate data from lost, stolen or deactivated endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and how Progent can help you to use this platform to manage the devices of your telecommuters, refer to Intune remote device management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that helps network administrators to keep off-premises endpoints current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual software delivery technology for identity control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Top features of Workspace ONE include fast over-the-air deployment of new laptops, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter environment for your Sherman Oaks, California organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progentís Microsoft-expert engineers can help you to update your servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of moving to 64-bit processing, plan an affordable migration process that minimizes operational disruptions, and offer inexpensive, expert online support to assist your company to install 64-bit operating systems and applications on your existing computers.

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    For large organizations, Progent can supplement in-house network support staffs by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a transparent local extension of enterprise network management. Progentís enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can offer field engineers and specialists to help with a site relocation or office move, or a network designer to help with setting up or utilizing an Internet Data Center or co-location site.

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    Configuration Manager automates application and device provisioning at scale, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid environments.

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    Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and within budget.

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    Email Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and anti-virus aggregation program. Progentís expert email protection consultants can show you how to develop an email defense strategy that includes spam filtering and anti-virus technologies and processes.

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