Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Houston company to select the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Houston, Texas companies to succeed with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

VoIP Integration for Remote Workers
Extending the corporate PBX system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to server remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can help businesses of any size to plan or maintain a remote IP voice service that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses optimize their current Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Houston, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.