Expanding your at-home workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Winston-Salem organization to select the right tools and follow best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top value. Progent offers support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.
Progent's consultants can assist Winston-Salem, North Carolina organizations to with any facet of creating a high-functioning remote work environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations use a mix of products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and
help your business to optimize your WAN infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Winston-Salem, North Carolina organization, phone 1-800-993-9400 or visit Contact Progent.