Yonkers At Home Workforce Integration Support
System Planning, Setup, Management and Troubleshooting Consulting Experts
Expanding your telecommuter workforce can have a significant impact on network architecture, security, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Yonkers organization to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Yonkers, New York companies to succeed with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for a remote workforce can be especially complex if you have to manage a combination of worker-owned hardware like desktop computers and laptops, routers, and wireless appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's experience providing remote help for both legacy and current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making essential upgrades. Support services available from Progent to assist you to create a productive telecommuting ecosystem include:
- VPN connectivity makes it possible to establish a safe tunnel for authorized at-home employees to access IT resources located at your corporate datacenter or in the cloud. Progent can assist you to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide expert online consulting for deploying routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can cause throughput as well as security issues. Progent can assist you to resolve these problems by delivering services that include Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti wireless AP integration assistance.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the corporate network. Vital applications may require backup Internet access in the event the normal connection breaks. Progent offers expertise for picking ISPs, picking appropriate service offerings, and integrating fault-tolerant Internet connections. See Internet access integration services.
IP Voice Solutions for an At-Home Workforce
Expanding the company phone environment to include remote users is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of all sizes to design or tune a remote VoIP service that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager supports additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP products, see CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide online deployment and debugging services.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and content sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to support your remote employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's consulting expertise for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful environment of productivity apps that deliver a consistent user interface for sharing data and ideas across a corporate network and on a broad selection of endpoint devices. Progent has delivered online consulting support for SharePoint and Exchange since their first publication and can assist businesses to deploy these flagship collaboration products to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for supporting its complete range of features. For details about Progent's consulting services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to facilitate collaboration and information sharing by offering policy-based delivery of content, workflow, and tools for searching through company-wide information silos. SharePoint permits you to build protected web portals that permits remote workforce to see and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts. For information about Progent's SharePoint expertise, see SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, see deployment consulting services for Exchange Server.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can access them securely through a web browser. Provided with Office 365, OneDrive enables home employees to co-author documents. Edits made offline are synced when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, go to Onedrive integration consulting.
Cloud Integration for At-Home Workers
Progent offers affordable online support for helping businesses to create, maintain and troubleshoot cohesive network architectures that incorporate internal data centers, telecommuters, branch offices, and public cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix problems with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading family of cloud software and services that enables you to utilize IT infrastructure, servers, and critical applications running on Microsoft's massive cloud. Azure includes more than one hundred services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent can also show you how to create secure connections to Azure for telecommuters by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's popular family of business productivity software and cloud-based services offered by subscription. Microsoft apps and services are marketed in a variety of plans intended for users ranging from individuals and households to major corporations. Progent offers quick and affordable remote access to experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your teleworkers to achieve maximum business value. For details about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 integration support.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of lower costs for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with on-premises Exchange environments, enabling customers to build hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed help to guide you through challenging technical bottlenecks and also offer comprehensive project management services to ensure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the industry's biggest provider of cloud-based services. Progent can provide fast and affordable online access to cloud integration experts who can help your business to plan, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, at home, or on the move. For information about Progent's support services for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to scale your existing IT resources with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your critical apps cloud friendly so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage services, and streamline identity management for teleworkers with GCP Cloud Identity. Progent's experts can also assist your business to utilize GCP's unified management technology to administer and monitor your GCP environment. For details, go to Google Cloud Platform consulting support.
Help Desk Services for At-Home Workers
An emergency, organization-wide transition to a teleworker workforce, which could be the result of an epidemic or as an element of a disaster recovery plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of online IT support specialists along with world-class trouble ticketing and tracking technology to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from initial service requests to ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to check or revise the status of their current tickets, add details, and append screen captures and attachments. Desktop support services are provided at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. For more information, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Augmentation Service enables you to augment your existing Call Center staff by sharing delivery of Support Desk support services seamlessly between your in-house support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service uses a collaborative support solution based on the leading PSA tool for handling help requests and ticketing, assigning ownership, tracking progress, and producing reports. To learn how Progent's Call Center Supplementation Services can help your business to provide best-in-class technical support to your at-home workforce, see Progent's Support Desk augmentation Services.
Security for At-Home Workers
Work-from-Home workers commonly use their own computers and usually operate in an unsecured physical environment. This situation multiplies their susceptibility to malware threats and calls for careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's veteran team of data security support consultants can help you to design, deploy and manage an effective security solution that guards vital IT assets in environments that incorporate an at-home workforce.
Firewalls allow companies to create a network environment that can be securely accessed by local users as well as by telecommuters, mobile employees, vendors, clients, and the public. Next-generation firewall devices permit you to configure and manage appropriate access rights to various groups of users and to scale your IT network and adjust your cybersecurity posture as your company evolves and as cyber threats become more complex. Progent works with both new and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, visit firewall configuration and support services.
Remote Endpoint Security Monitoring makes it easy to track the disparate devices used by teleworkers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and using state-of-the-art AI technology from SentinelOne to identify new attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the impacted endpoint device from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for remote workers.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a secured online account and give your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different network channel. A broad selection of devices can be used for this added form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register several validation devices. To learn more about Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication services for at-home workers.
Security Audits can evaluate the vulnerability of your network to all types of external and internal security threats for an environment that includes teleworkers. Progent can deploy online, automated security analysis software for rapidly and economically uncovering a wide variety of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be managed by security experts with advanced credentials such as CISA, CISSP, and GIAC, can help you to audit your procedures and governance policies and assess your network architecture to enable you to design the highest level of security for your at-home workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home environment and your internal and perimeter networks to help you find, rank, remediate, and verify cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to determine your current security profile. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and implement a cohesive cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services based on on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical areas to concentrate on for securing a network that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and restoring vital information so as to prevent data loss and minimize recovery time and effort in the event of storage system failures resulting from hardware issues, software glitches, operator error, cyber attack, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid environments that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must cover diverse types of user-owned endpoints. Progent can provide quick online help from experts familiar with a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a rapid changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can help you to produce, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager features a unified solution for protecting critical information by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Managed endpoint computers can be personally owned or business owned. Network administrators managing the endpoint devices of telecommuters can use Intune to provision and authenticate apps on devices, push patches and certificates, configure policies for accessing information and networks, manage passwords, establish VPN connections, control how home-based workers share information, establish threat defense, verify compliance, and delete corporate data from missing, stolen or deactivated devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X endpoints. To find out about Microsoft Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, see Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network administrators to keep off-premises endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management plus VMware's Horizon virtual application delivery platform for access control, app management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all classes of devices, unifies reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Yonkers, New York company, call
An index of content::
Virtual Server Technology Professionals
After Hours Virtualization Consultancy
By using virtual server technology, companies can run multiple virtual machines on a single actual server. Virtualization technology enables companies to enjoy all the benefits of server segmentation, but without the expense associated with buying additional server equipment. Virtualization is the critical technology behind private clouds, which provide important advantages such as reducing the costs of capital equipment, facilities, and management while improving information protection, network reliability, and disaster recovery. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server virtualization and administration to allow your business to cut expenses and save time.
24-7 Red Hat Linux Engineer
Mandriva Linux Services
Progent's Linux support services offer small companies and developers support for administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
BlackBerry BES Online Consulting
BlackBerry BES Server Support Outsourcing
Progent offers the services of RIM BlackBerry-certified experts who can help small organizations to design, administer, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online support model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry technology productively into their information system.
24/7/365 System Center 2016 and NetApp Integration Troubleshooting
SCSM 2016 Remote Technical Support
Small to middle size businesses can now get all the advantages of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced network service programs, small organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks world-class availability, security, and performance.
IT Outsourcing Advantages Whitepaper
IT Outsourcing Examples Article
Progent's IT outsourcing packages provide budget-friendly computer consulting for medium-size organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to grow in a more linear and controlled fashion than is possible by assembling a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system foundation for your vital Windows-powered applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
ProSight DPS ECHO Backup and Recovery Services Consultants
BDR and Business Continuity Solutions Consultant
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical information.
System Center MOM Consultancy
System Center MOM Services
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Windows 11 Upgrade Professional
IT Consultants Windows 11 Wigets
Progent's Windows 11 consultants offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, streamlined deployment, and Help Desk Call Center services.
LockBit ransomware recovery Specialist
Open Now Technology Professional Sodinokibi ransomware recovery
Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
24/7/365 Technical Support SCDPM 2012 Reporting
SCDPM 2012 and SQL Server Network Consultants
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist companies of all sizes to design, implement, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Computer Consultant Hornetsecurity Altaro 365 Total Teams Chat Backup
Hornetsecurity Altaro 365 Total OneDrive Backup Remote Consulting
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
ransomware removal and restore Engineers
LockBit ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Immediate Integration Support ProSight ECHO Hybrid Cloud Data Backup Services
ProSight DPS ECHO Cloud Backup Services Technology Consulting
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.
Cisco CCIE Online Tech
Online Cisco Certified CCIE Consultant
Progent can provide rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your network using advanced remote support utilities to provide fast and economical troubleshooting and repair of urgent network issues.
Tracking Service Costs On-site Technical Support
Services Documentation Consulting Services
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local support firms who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to every customer. The practice of detailing and archiving service activity results in more effective support and avoids a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Apple Mac with Windows integration Outsourcing
MacOS and Windows Network Engineer
Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows systems into cohesive environments with full sharing and collaboration support. Enabling productive co-existence among a variety of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class assistance to businesses that depend on these platforms to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
24x7 Citrix XenServer Security On-site Support
ProSight ESP Behavior-based Antivirus Services
Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware.
At Home Workers Endpoint Management Technical Support Services
Telecommuter Endpoint Management Support and Integration
Progent can help small and medium-size companies to install unified endpoint management systems for maintaining devices operated by work-from-home employees.
Top Ranked Computer Consultants At Home Workforce
Work from Home Solutions Professional
Progent has 20 years of experience helping small and medium-size companies to design, deploy, tune, manage, and debug computer networks that support a remote workforce.
Hornetsecurity Altaro VM Backup Integration Technology Consulting Services
Hornetsecurity Altaro VM Backup Technology Consulting Services
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to help you to plan, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
SCCM 2007 Hardware Inventory Remote Support Services
Technology Consulting Services SCCM 2007 Hardware Inventory
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and increase productivity by ensuring that critical applications stay current, tracking licensing, and reporting resource usage profiles so you can make informed purchasing choices. When you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.
Cisco RADIUS Security Computer Consulting
VPN Online Help
Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete range of manageable protection products to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align best with your corporate goals.
Outsourcing Microsoft ISA Server 2006
ISA 2006 Firewall Consulting Services
Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server 2006 consultants can help you design, rationalize, test, install, configure and support the any edition of ISA Server on your network.
Microsoft Certified VMM and SQL Server Technical Support
SCVMM 2012 and VMware Information Technology Consulting
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to migrate from an earlier edition of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum business value.
Computer Consultant Windows Server 2019 and SCOM
Windows Server 2019 Encrypted Networks Consultancy
Progent's Windows Server 2019 disaster recovery planning consultants can help you to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Support and Setup Microsoft Dynamics SL
Microsoft Dynamics Business Central Application Consulting
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your specific business requirements. Progent's Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting support for secure, corporate-wide information sharing plus interfacing with CRM applications.
24-7 MSP360 Ultimate Backup Remote Support
MSP360 Backup Engineer
Progent's data protection experts can assist you to design, deploy and manage a backup solution built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss caused by human mistakes, software errors, ill-intentioned insiders, and malware attacks such as ransomware.
Integration Services Shared Support Desk
Cisco Certified Expert Supplemental Call Center Consultants
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Coding ASP.NET Core
Development Company ASP.NET Core
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or modernize .NET applications rapidly and at low cost.
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