Progent offers the support of a veteran specialist with extensive experience installing, managing, and enhancing telepresence platforms from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support team, your ISP, and your telepresence platform vendor to assist your organization increase the strategic value of your telepresence solution.

Additional Topics of Interest

Exchange 2013 Management IT Consulting
Exchange 2013 DLP Online Support Services

Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.

Engineer for Project Web Access
Development Group Jefferson, OH

Progent's Microsoft-certified consultants offer advanced expertise in implementing, operating and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can deliver a broad variety of affordable online support services following industry best practices to assist businesses of any size to get all the benefits of this powerful platform. Consulting support offered by Progent include system planning, installation and upgrades, setting up safe collaboration among local and remote or mobile users, network optimization, and specialized online training classes.

Technology Consultants for Access to External Support Databases
Company-wide Standards for Best Practices Small Office IT Outsourcing

Progentís team of Microsoft and Cisco qualified consultants average more than a decade of real-world industry background, in the trenches of IT service, performing a wide variety of IT tasks for a large array of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support staff. This ensures that you get not just expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix actual network problems rapidly.

Small Business Networking Group
Chicago Small Business Computer Consultancy Firms

Progent's Microsoft and Cisco certified network engineers can provide expert support for a wide range of technologies and can deliver that expertise online anywhere in the U.S. or onsite in select cities across the United States and anywhere in California. Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity problems, plus the support of CISSP-accredited security consultants to handle complex security planning and problem solving. Progent has provided online network support to companies in all 50 states in the U.S.

Technology Professional for NetApp Disaster Recovery
MetroCluster Switch Integration Consulting in Indiana

NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters located up to 300km away from one another. Progent's team of veteran IT consultants can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR system to prove compliance with industry standards and government mandates.

Cisco VoIP Phones and Presence Consultant Services
Birmingham Online Help for Voice Over IP Phones

Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps such as Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

MOM Case Study
Microsoft Operations Manager Case Study

Before Progentís MOM-based solution, system problems were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now address system problems before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class reliability, safety and performance.

IT Consulting for Microsoft Operations Manager
Technical Support for Remote Monitoring and Reporting Minneapolis, MN

Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class reliability, protection and performance.

Linux Remote Professional
Mobile Solaris Online Small Business IT Outsourcing Services

Progent offers national urgent technical support and troubleshooting services for businesses who operate UNIX or Linux environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Online IT help offers optimum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled technicians and engineers combine to enable Progent to solve most network issues without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the most difficult system issues.

application Testing Lab Consultancy
Services for application Testing Lab Riverside, CA

The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital IT projects on schedule.

Juniper Networks Cybersecurity Organization
Nationwide Juniper IPsec VPN Security Organizations Lubbock, TX

Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's premiere network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.

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An index of content::

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