Enlarging your remote workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Atlanta organization to pick the right technologies and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand guidance for getting you past occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can assist Atlanta, Georgia businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and centralized management.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your remote employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and
help your business to tune your WAN architecture to run them.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Atlanta, Georgia organization, phone 1-800-993-9400 or go to Contact Progent.