Atlanta Work at Home Employees Connectivity Support Partner
Voice/Video Conferencing Technology Consulting
Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Atlanta company to pick the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services that go from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Atlanta, Georgia organizations to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from leading vendors enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies utilize a mix of conferencing products to accommodate their various partners and clients. Progent can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's support services for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help you to optimize your network architecture to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Atlanta, Georgia organization, call
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Online Consulting Aironet 2800 Access Point
Aironet 802.11ac AP Upgrade Online Support
Progent's Cisco-certified wireless networking consultants can assist businesses of any size to plan, implement, manage and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, coverage, density, expandability, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired networks. Progent can provide affordable remote and onsite consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet access points.
Microsoft Office XP Service Provider
Technical Support Group Microsoft Office 2003
Progent's computer outsourcing services for small businesses include designing Windows XP, .NET, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can help you enhance system availability and performance via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also offers project management help for major upgrades and can help with needs definition, resource inventory, BOM production, vendor selection, purchasing coordination, and full documentation. Progent's computer outsourcing service also features education for office productivity software such as Microsoft Office XP.
ProSight Server and Desktop Management Integration
ProSight Remote Monitoring and Reporting Network Consultant
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so any looming issues can be addressed before they can impact productivity.
7900 Series IP Phone Online Technical Support
SRST Online Technical Support
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Network Setup Windows 10 Compatibility Testing
Microsoft Windows 10 ADK Consultants
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and ongoing technical help.
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