Calgary At Home Workforce Solutions Support Partner
Backup/Recovery Technology Consulting
Enlarging your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Calgary company to pick the appropriate tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Calgary, Alberta companies to succeed with any facet of creating a high-functioning remote work environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.
Data Protection for Telecommuters
The field of Data Protection involves backing up and restoring vital information so as to prevent data loss and minimize recovery time in the event of storage system problems due to hardware issues, software glitches, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for remote workers must address diverse kinds of user-owned endpoint devices. Progent can provide fast online access to experts knowledgeable about a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help you to create, document and validate a DR/BC plan that addresses the process of moving to telecommuting.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Calgary, Alberta business, phone
An index of content::
Microsoft Operations Manager Integration Services
24x7 Network Online Support
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of any size can afford a level of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to assist you to identify and fix a most IT network problems before they get big enough to impact productivity.
Microsoft Proxy Server On-site Technical Support
Microsoft Proxy Server Computer Consulting
Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Microsoft Certified Expert Azure hybrid cloud integration Consulting Services
Emergency Professionals Azure VHD
Progent's consultants can help you with every stage of Azure cloud migration such as needs analysis, prerequisites evaluation, solution design, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
Duo Two-factor Authentication Consultant
Zero Trust Security IT Consultant
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Duo Two-factor Authentication Remote Technical Support
Zero Trust Cybersecurity Support and Integration
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices.
ProSight NinjaOne Remote Desktop Monitoring IT Consultants
Consultant NinjaOne Server Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to impact productivity.
Consultancy Sun Solaris Remote
24 Hour Sun Solaris Remote Consult
Progent provides nationwide online technical support and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Online network consulting offers optimum return for your IT budget by preserving user productivity and shortening the hours charged for computer repair services. Advanced remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your location. In most of cases your IT issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA premier security specialists to assist you with the most challenging system issues.
Cisco Expert Catalyst 9100 Series Access Point Remote Support Services
Catalyst Wireless Access Point Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
wi-fi controller Technical Consultant
Wave 2 wireless controller Consultants
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by detecting threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
IT Consultants Fault Tolerant Branch office Network
Automatic Fail-over Network Consulting
Progent's high availability interoffice connectivity and fault tolerant system connection professionals can help small organizations achieve fault tolerant Interoffice connectivity by means of redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.
Operations Manager Support Outsourcing
Remote Monitoring and Reporting Consultant
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to assist you to identify and resolve a most IT network problems before they get big enough to disrupt your business.
Top Ranked Remote NinjaOne Server Management Computer Engineer
NinjaOne ProSight Remote Monitoring and Reporting Engineer
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of critical devices.
System Center 2016 Operations Manager Computer Consulting
System Center 2016 and NetApp Integration Technology Consulting Services
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and repairing SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
Flexential Data Center Tampa Consultant Services
Flexential Data Center Tampa Professionals
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of IT consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover preparedness consultants. Progent can also assist your business to plan and carry out a move to the Flexential facility with services such as designing solution architecture, specifying hardware components, system configuration and testing, debugging, streamlining remote management, and training your network staff.
NLB Test Lab Engineer
Consultants Load Aggregation Testing
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, the lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
ransomware removal and file restore Specialist
LockBit ransomware recovery Consultant Services
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Online Support Services MSP360 Ultimate Backup
MSP360 Desktop Backup On-site Support
Progent's data protection experts can help you to design, implement and manage a backup plan based on MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by user mistakes, computer glitches, malicious insiders, and external assaults like ransomware.
Windows Server 2022 with Linux Online Support
IT Consultants Windows Server 2022 Storage Spaces Direct
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Exchange 2016 Office integration Support and Setup
Integration Support Exchange 2016 Public Folders
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
NetApp MetroCluster Troubleshooting Consulting
Urgent NetApp SAN Fabric Consultant
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) apart. Progent's roster of veteran IT experts can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to verify compliance with information assurance standards and government mandates.
Remote Management Engineers
Remote Management Technology Professional
Remote server management cards give IT managers complete control of a server without the requirement for an on-site visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to deliver efficient off-site technical support. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Cisco Expert Computer Consultant Co-managed Heldesk
Co-managed Service Desk On-site Support
Progent's Microsoft authorized Consultants offer several service programs to help mid-size and large companies create a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Services help companies sift through the numerous high-quality Help Desk software packages available and determine what packages might be too costly, miss key functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or incapacitated workers.
Microsoft Exchange 2019 Information Technology Consultant
E-Mail IT Outsourcing Firm
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Great Plains Professional
Emergency Dynamics GP Consultants
Key features of Dynamics GP software include a modular design that lets you buy just the components you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting capabilities that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to process information from virtually any database or workstation application into Microsoft GP, and an open design that makes it easy to create custom applications. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP support professionals to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Windows Server 2008 DirectAccess Help and Support
Microsoft Windows Server 2008 R2 Technology Professional
Microsoft Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective remote consulting, technical support, and education services to help your company to plan, implement, and maintain Windows Server 2008 R2 to add substantial business value to your information system.
Urgent Microsoft 365 Gmail migration Remote Support Services
Microsoft 365 Single Sign On Support and Help
Microsoft supports transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
SPA500 Series IP Phone Online Help
VoIP Phones Remote Technical Support
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Windows 11 and TPM Specialist
Windows 11 Microsoft Deployment Toolkit Consulting
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, centralized deployment, and Call Center support.
Remote Technical Support Exchange Server 2000 Upgrade
Exchange 2000 Upgrade Upgrade Help
Progent is one of the most qualified information technology consulting companies for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Largest Consultant Wave 2 Wi-Fi controller
wireless LAN controller Online Support Services
Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by identifying threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Microsoft Experts .NET Web Application Coding
DotNET Web Application Development Company
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications quickly and affordably.
ransomware removal and recovery Consult
ransomware cleanup and file recovery Specialist
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Remote Troubleshooting SCCM 2016 and SQL Server 2016
SCCM 2016 Primary Site Support and Help
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
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