Expanding your at-home workforce can have a significant impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Brooklyn organization to pick the right tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent can provide services that go from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can assist Brooklyn, New York businesses to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many organizations utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include IP voice and video calling, persistent chat, plus data sharing. For details about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and
help your business to optimize your WAN architecture to run them.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Brooklyn, New York company, call 1-800-993-9400 or visit Contact Progent.