Expanding your at-home workforce may have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Monterey company to select the right tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Monterey, California organizations to with any aspect of creating a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from leading technology companies enable online discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and
help you to tune your WAN architecture to run them.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Monterey, California company, call 1-800-993-9400 or visit Contact Progent.