Enlarging your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Nashville company to pick the right tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent offers services that go from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Nashville, Tennessee businesses to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad range of video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many organizations utilize multiple products to meet the needs of their various partners and customers. Progent can help you to manage your existing voice/video conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as IP voice and video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Nashville, Tennessee business, phone 1-800-993-9400 or visit Contact Progent.



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