Enlarging your remote workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Nashville company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services ranging from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Nashville, Tennessee businesses to with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors enable virtual meetings, video conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that enables presence, IM, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Nashville, Tennessee business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Urgent Consultancy Virtual Server Technology

    With virtual servers, companies can operate many virtual machines on one physical server. Virtual server technology enables businesses to gain all the benefits of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtual servers are also the enabling technology for private clouds, which offer important advantages such as reducing the costs of hardware, datacenter facilities, and management while improving information security, system reliability, and disaster recovery. Other important server management options include network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you with all aspects of server virtualization and management to enable your business to contain expenses and save time.

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    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports transmitted by each consultant to every customer. The practice of documenting and organizing support records results in more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who won't release vital service information.

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