Chatsworth Remote Workforce Integration Consulting and Support
System Design, Configuration, Management and Call Center Consulting and Support Services
Enlarging your telecommuter workforce can have a major impact on network architecture, security, and corporate culture. Progent has two decades of experience assisting SMBs to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Chatsworth organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chatsworth, California businesses to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support a remote workforce can be especially complicated if you must accommodate a mix of personal hardware like PCs and notebooks, Internet routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering remote help for both outdated and modern technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to implement a high-functioning telecommuting infrastructure include:
- VPN technology allows you to create a secure connection for authorized remote workers to use IT assets located at your company datacenter or in a public cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow a telecommuter to see and use a remote computer's desktop. This gives IT managers substantial control over the computing environment of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for deploying routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist you to resolve these problems by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration assistance.
- Internet connectivity solutions impact the performance and availability of connections between telecommuters and the company data center. Line-of-business applications might demand backup Internet access in case the primary connection fails. Progent offers expertise for identifying Internet service providers, choosing appropriate service bundles, and integrating high-availability Internet access. Refer to Internet connectivity integration services.
IP Voice Solutions for At-Home Workers
Expanding the company PBX environment to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for IP voice management. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM manages other mixed media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these VoIP solutions and provide as-needed deployment and debugging services.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading technology companies support virtual meetings, video conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can help your organization to maintain your existing voice/video conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist you to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of productivity apps that create a consistent user interface for exchanging information throughout multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their initial releases and can assist businesses to deploy these critical collaboration products to maximize the productivity of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for delivering its full range of features. For additional information about Progent's consulting services for Microsoft Teams, see planning and deployment consulting for Microsoft Teams.
SharePoint utilizes web sites to facilitate collaboration and knowledge sharing by offering policy-driven access to data, business processes, and tools for searching through company-wide information silos. SharePoint allows you to create protected web portals that enables remote workers to view and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, go to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can save files to OneDrive, and colleagues anywhere can share them securely through a web browser. Provided with Microsoft 365, OneDrive allows at-home employees to jointly author files. Edits created offline are synced when you go back online. To find out about Progent's consulting services for OneDrive, refer to Microsoft Onedrive integration experts.
Cloud Integration for Remote Workers
Progent offers fast and affordable remote support for enabling organizations to build, manage and troubleshoot cohesive hybrid network models that combine physical data centers, at-home workers, branches, plus cloud services. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, identity, and cybersecurity.
Azure is a popular family of cloud software and services that enables you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure features more than 100 cloud-based services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent can also help you create protected access to Azure services for remote workers by setting up and debugging firewall appliances and VPN tunnels. For information about Progent's consulting services for Microsoft Azure, see Azure consulting.
Microsoft 365, formerly called Office 365, is Microsoft's popular family of client productivity software and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles designed for customers ranging from students and small offices to large corporations. Progent can provide quick and affordable online access to consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers maximum business value. To learn about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 consulting expertise.
Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower spending for data center infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to run smoothly with local Exchange environments, enabling customers to build hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide occasional assistance to guide you past challenging technical roadblocks and also offer comprehensive project management outsourcing to ensure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's expertise for Exchange Online, see Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's leading source of cloud-based services. Progent offers rapid and affordable online contact with cloud connectivity experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to build a high-uptime network model so your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your critical applications cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help you to set up virtual machines on GCP Compute Engine, design an efficient storage solution with GCP Storage, and simplify identity control for telecommuters with Google Cloud Identity services. Progent can also assist your organization to utilize GCP's management technology to control and track your GCP environment. For information, see Google Cloud Platform (GCP) integration support.
Help Desk Call Center Services for At-Home Workers
A rapid, organization-wide switchover to a teleworker workforce, which could be motivated by an epidemic or as a component of a disaster recovery plan, can overstretch even a high-performing internal Help Desk. Progent's Call Center services allow organizations to outsource or augment their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's extensive team of remote IT support experts combined with world-class trouble ticketing and tracking technology to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from initial service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to track or revise their current trouble tickets, enter information, and append screen captures and relevant files. Support services are delivered at a significant discount off Progent's normal Level 1 technical service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to resolve complex issues. To learn more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Desk Augmentation Service enables your company to augment your existing Help Desk staff by sharing delivery of Call Desk services seamlessly between your in-house IT support organization and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's shared Call Desk service uses a collective support solution based on the leading professional services automation tool for handling help requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. To find out how Progent's Call Center Augmentation Services can help your company to provide world-class IT support to your at-home workforce, refer to Progent's Help Desk Call Center augmentation Services.
Security for At-Home Workers
Work-from-Home employees commonly use their personal computers and often work in an unsecured physical space. This situation multiplies their vulnerability to malware threats and calls for judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of security policies built on best practices. Progent's veteran roster of IT security solutions experts can assist your business to plan, deploy and maintain an effective security solution that protects vital IT resources in networks that include an at-home workforce.
Firewalls enable you to build a network environment that can be safely accessed by on-premises users and by teleworkers, mobile employees, suppliers, clients, and the public. Next-generation firewall devices permit you to configure and control appropriate permissions to different classes of users and to scale your network and adjust your security as your company evolves and as network attacks become increasingly complex. Progent supports both new and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, go to firewall configuration and support services.
Remote Endpoint Monitoring makes it possible to track the various devices utilized by telecommuters and either block or identify and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint device, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to identify new attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the impacted device from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices remain protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
Progent's Duo authentication Service Plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and give your password you are asked to verify your identity via a device that only you have and that is accessed using a different network channel. A broad selection of devices can be used as this second form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. To find out more about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the exposure of your information system to all classes of outside and internal security attacks for a network that includes at-home workers. Progent can deploy remote, automated security analysis software for rapidly and economically uncovering a broad range of security holes that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security professionals with top certifications such as CISA, ISSAP, and GIAC, can help your company to evaluate your procedures and policies and review your network architecture to enable you to implement top-level security for your an at-home workforce.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your work-from-home connectivity solution and your internal and perimeter networks so you can uncover, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. Progent can help you to use NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To find out more information about Progent's vulnerability assessment solutions based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's Penetration Test Products.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for securing an IT environment that includes telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection covers saving and recovering critical information so as to prevent data loss and reduce restoration time and effort in case of storage system failures due to hardware issues, software glitches, human mistakes, malware, or any other reason. Dependable data protection strategies can be especially challenging to architect and manage in hybrid networks that combine local data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for teleworkers must cover diverse kinds of user-owned endpoints. Progent can provide fast online access to experts familiar with a broad array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and handhelds. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your company to develop, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a unified environment for protecting critical data by managing on-premises, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Managed endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and validate applications on managed devices, push updates and certificates, configure policies for permission to access data and networks, set passwords, establish VPN connections, control how teleworkers share information, set up threat defense, ensure security compliance, and delete corporate data from missing, stolen or decommissioned devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X computers. For details about Intune and how Progent can help your company to use this platform to manage the endpoint devices of your teleworkers, refer to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Key features of VMware Workspace ONE include rapid over-the-air deployment of new notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based services. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Chatsworth, California organization, phone
An index of content::
Debian Linux Consulting
Remote Technical Support CentOS Linux
Progent's Linux support experts provide small businesses and developers help with administering and supporting Linux systems that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Services Flexential Data Center
Professionals Flexential Colocation Center
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of IT consultants located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to design and carry out a move to the Flexential facility with services such as designing solution architecture, specifying hardware components, system setup and validation, troubleshooting, setting up remote management, and educating your IT staff.
Consultancy Phobos ransomware hot line
Consultancy Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
After Hours .NET Web Application Outsourced Programming
.NET MAUI Developer Firm
If you want to update your production web site, create internal websites for purposes such as HR or worker training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's consultants can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
Top Ranked Security patch management Engineers
Software patch management Consulting Services
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24 Hour Software Programming Company
Custom Excel Programming Firms
For custom program development, Progent can supply software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Online Help SBS Premium Add-on
Remote Support Small Business Server 2011
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT expert with hands-on expertise and extensive experience in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and servicing network environments based on the SBS line of servers and applications.
Urgent .NET MAUI Programmer
Microsoft Certified Expert VB.NET Design Firms
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and affordably.
CISSP-ISSEP Cybersecurity Consultant
CISSP Certified Security Professionals
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can help create cost-effective security solutions that guard a small business against advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.
ProSight VM Hosting Specialists
ProSight Virtual Server Private Cloud Hosting Engineers
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Co-managed Call Center Specialist
Microsoft, Cisco and Security Certified Experts Extended Support Desk Help and Support
Progent's Shared Help Desk service allows your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Online Support Services Aironet Wi-Fi Access Point
Aironet Ruggedized APs Technical Support
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for both legacy and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage wireless solutions that incorporate indoor and outside/ruggedized Aironet APs.
CCIE Certified Small Business WAP100 AP Technology Consulting
Small Business WAP121 Online Help
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Technology Consulting Office 365 PowerPoint Integration
Technology Consulting Microsoft 365 Publisher Integration
Progent can assist your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
ProSight Email Spyware Protection Engineers
Consulting ProSight Email Guard AES Encryption
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Extended Helpdesk IT Consulting
Extended Call Center Computer Consultants
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Ransomware Defense Consultant Services
CISSP Certified Expert Ransomware Defense Professional
Progent's certified cybersecurity experts can conduct security tests of enterprise-wide security to validate your company's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security consultants can also conduct comprehensive information security assessments to evaluate your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO.
Configuration Windows 2000
Windows 2000 Computer Consulting
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support offerings include system design, installation, project management, local and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
.NET Android Development Company
Programming Firms .NET Application
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET applications rapidly and affordably.
Network Consulting wireless IP phones and CUCM
wireless IP phone upgrades Engineer
Progent's wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Avaddon ransomware hot line Consultants
Services Spora ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Engineers Microsoft LCS Server
Microsoft LCS Server Consultancy
MS Office Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering enhanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and better intellectual property security with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
Online Office Outlook Learn
Immediate Live Online Microsoft Office Train
Progent's virtual classroom webinars provide small companies the cost savings, ease, and flexibility of virtual learning and the proven pedagogic methods of seasoned teachers who utilize sophisticated technology to reproduce live, participatory classrooms. Progent can provide online training for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and analytics software including Microsoft Dynamics GP; as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Remote Technical Support Teleworkers Cloud Integration
At Home Workers Cloud Integration Network Consulting
Progent can assist small and mid-size businesses to provide their offsite workers with seamless integration with public cloud resources.
.NET Visual Studio Programmer
Remote DotNET Programmer
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET apps quickly and at low cost.
Polycom OTX Telepresence Consultant
Consulting Polycom Video Conferencing
Progent can provide access to a senior consultant with extensive hands-on experience installing, managing, and enhancing immersive telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management group, your Internet Service Provider, and your video conferencing technology supplier to assist your organization increase the strategic value of your video conferencing solution.
Top Quality Cisco Expert Service Reporting Online Support
Remote Technical Support Service Reports
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service reports transmitted by each staff member to each client. The discipline of documenting and organizing service activity allows more efficient support and eliminates a slew of typical problems such as when a support client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Windows Virtual Desktop for Mac Consultant Services
VirtualPC for Apple Mac Support and Setup
For businesses that have a combination of Mac and Microsoft Windows computers, there exist two popular solutions for using Windows-dependent applications on macOS or OS X: remote access to a physical Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-powered PC to run Windows applications and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows software directly. Progent's Mac technology support experts can assist your organization to manage these solutions for using Microsoft Windows applications on your Macs and can in addition help you to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
Multi-factor Authentication Technology Consulting
Zero Trust Cybersecurity Technical Support
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Juniper SRX2300 Firewall Technology Consulting Services
Juniper SRX650 Router Cybersecurity Team
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Forefront Threat Management Gateway Onsite Technical Support
Technology Consulting Microsoft Forefront TMG 2010
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
LifeSize 220 Series Telepresence Consultants
Remote Technical Support Immersive Telepresence
Progent offers the support of a certified engineer with expertise deploying technology from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or maintain a telepresence environment that preserves your investment and optimizes the strategic value of your information system. Progent can also provide the services of infrastructure consultants able to help companies of all sizes to build and maintain a communications network that delivers the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence environment.
System Center Operations Manager Technical Consultant
Microsoft System Center Operations Manager Technology Consulting
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
24x7 Citrix Stage Manager Technology Professional
Citrix Essentials for Hyper-V Services
Progent's Citrix consultants can assist your organization to assess the potential business value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and simplifying management processes.
Amazon Marketplace Web Service integration Reports
Coding Amazon Marketplace Web Service integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Enterprise Windows 2019 Security Consulting Services
Hosting Facility Remote Support Services
For large organizations, Progent can supplement internal IT staffs by providing world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and specialists to help with a campus relocation or branch move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
Expert Microsoft Certified Azure AD Multi-factor Authentication Remote Troubleshooting
24/7 Computer Consultants Active Directory Microsoft 365
Progent's consultants can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and cloud resources.
Microsoft Windows 2008 Cluster Server Consultant Services
Integration Support Microsoft Windows 2008 Cluster Server
The cluster feature set incorporated into the high-end editions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and maintenance of clusters that provide greater levels of network availability, security, performance, and versatility. New or improved capabilities include automated cluster verification, revamped setup and installation, improved cluster management, new cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, design and implement an installation, train your network support personnel to administer your failover clusters, provide ongoing consulting and technical help services, and create and test a business continuity procedure.
Freelance Cisco Consulting Telecommuting Job
Network Engineer Employment Opportunities
If you are an information technology engineer with system support expertise, teaming with Progent and assisting Progent's customers will enhance your abilities through interaction with our team of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer support to small and midsize companies will offer you the opportunity to work in depth with business leaders and add significantly to the growth of exciting companies. In addition, Our virtual office network offers state-of-the-art tools for off-site service and wireless access to allow you to deliver fast solutions when you take on business-critical issues.
Windows Server 2003 Consultant Services
Microsoft Expert Windows Server 2003 Consultancy
Progent's certified Windows Server 2003 consultants can provide computer support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and maintenance offerings include system planning, deployment, project management, on-site and off-site network support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Remote Support Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total Backup Configuration
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Database Consultancy
Consult Database Applications
Progent's Microsoft-certified relational database developers offer businesses of any size online support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include installation and integration, database design and coding, management services, replication and synchronization solutions, storage management, performance tuning, data migration, information security, backup and recovery systems, problem solving, and webinar training.
Consultancy Virtual Machine Hosting
ProSight Virtual Hosting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including reduced capital expenditures, savings on operational expense, improved executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Ekahau Predictive Wi-Fi Site Design Professional
24x7x365 Ekahau Sidekick Wi-Fi Network Design Specialists
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, deploy, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
SMS Server 2003 Upgrade Engineer
SMS Server Upgrade Professional
Progent's Microsoft certified experts offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to specified users, reduce software costs and stay compliant by understanding usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and appliance inventory.
Q and A about Computer Consulting Work From Home Job
24/7/365 FAQ about Cisco Consultant Full-Time Job
To see replies to common questions about becoming a consultant at Progent, visit Working with Progent FAQs.
Cisco Consultants Contractor Job
Telecommuting Microsoft Consultant Contract Jobs
Progent is seeking to hire fulltime, solutions-driven Microsoft accredited consultants with MCSE credentials; Cisco certified system consultants with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security credentials; and advanced network design experts with a background in mobile access, wireless networking, service continuity, disaster recovery, data protection, and virtual servers. Progent also seeks employees to work on our staff of desktop service specialists and remote support professionals. In addition, Progent is seeking talented administrators able to operate productively in our fast-paced, virtual office culture.
SharePoint 2016 and OneDrive for Business IT Consulting
SharePoint 2016 Power Query IT Consultant
Progent's Microsoft-certified consultants can provide economical online and onsite expertise, application development, and debugging support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
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