San Rafael Work at Home Employees Configuration Consultants
System Design, Implementation, Management and Troubleshooting Consultants
Expanding your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your San Rafael organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help San Rafael, California organizations to with any facet of creating a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be particularly complex if you must accommodate a mix of personal hardware like desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a variety of OS software and firmware levels. Progent's background providing remote help for both outdated as well as modern technologies in virtual office venues enables you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a safe connection for authorized remote workers to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote computer's desktop. This provides IT managers more control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent can provide expert online support for integrating home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, often shared by an entire household and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can create throughput and security issues. Progent can help businesses to resolve these problems by delivering services like Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP setup assistance.
- Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the company data center. Business-critical processes may demand backup Internet access in the event the normal connection breaks. Progent can provide expertise for identifying ISPs, choosing sensible bandwidth and data volume packages, and configuring high-availability Internet connections. Refer to Internet access integration services.
VoIP Solutions for an At-Home Workforce
Extending the company PBX environment to include remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can assist organizations of all sizes to plan or maintain a remote VoIP environment that provides the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their existing Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these VoIP solutions and provide as-needed configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's consulting services for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, offering a powerful ecosystem of applications that deliver a consistent user experience for sharing information across a corporate network and on a broad selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to configure these flagship collaboration products to maximize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for delivering its complete range of features. For details about Progent's support services for Microsoft Teams, see solution design and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to enable collaboration and knowledge delivery by offering policy-based delivery of data, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to build protected web portals that permits at-home workers to see and edit aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint consulting services, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, see deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud storage service, comparable to GoogleDrive. Remote users can save files to OneDrive, and colleagues anywhere can share them securely via a web browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-edit files. Edits created offline are automatically synced when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, go to Microsoft Onedrive integration experts.
Cloud Integration Services for At-Home Workers
Progent offers affordable remote assistance for helping businesses to create, maintain and troubleshoot integrated network architectures that incorporate physical data centers, at-home workers, branch offices, plus cloud services. Progent can provide expertise for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud software and services that enables you to utilize IT infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred services services including hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure services for remote workers by configuring and debugging firewalls and VPN IPsec tunnels. For details about Progent's expertise for Azure, see Microsoft Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's growing family of client productivity applications and cloud services offered by subscription. Office apps and services are marketed in a variety of bundles designed for customers ranging from individuals and households to large corporations. Progent can provide quick and easy remote access to experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the numerous subscription bundles offered with Microsoft 365 and configure 365 apps for your remote workers in a way that delivers top business value. To learn about Progent's support services for Microsoft 365, visit Microsoft 365 consulting services.
Exchange Online is one of the most widely used applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for physical infrastructure, easier management, on-demand scaling, high reliability, and additional advantages associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with local deployments of Exchange, enabling customers to build hybrid networks. Progent's certified Exchange experts can provide occasional assistance to get you past tough IT bottlenecks and can also provide comprehensive project management services to ensure your teleworkers have convenient and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest provider of cloud services. Progent offers rapid and affordable online contact with cloud connectivity consultants who can help your business to plan, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local resources and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-uptime network model to make sure your users have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to scale your existing IT assets with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical applications cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can assist you to set up VMs on GCP Compute Engine, plan an efficient storage system with GCP Storage, and simplify access management for teleworkers with Google Cloud Identity. Progent can also assist you to use GCP's management technology to control and monitor your Google Cloud environment. For details, visit Google Cloud Platform integration services.
Help Desk Services for Telecommuters
A rapid, organization-wide changeover to a teleworker business model, which could be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Center. Progent's Call Center services allow organizations of any size to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of online technical support experts combined with enterprise-class ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 PC support from service requests to ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables teleworkers to monitor or edit the status of their current tickets, enter details, and append screenshots and attachments. Support services are provided at a significant price reduction off Progent's normal Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your company to supplement your existing Help Desk team by sharing responsibilities for Help Desk support transparently between your in-house IT support personnel and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support solution based on the number one professional services automation (PSA) platform for managing help requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Augmentation Services can help your company to provide best-in-class IT support to your teleworkers, go to Progent's Help Desk supplementation Services.
Cybersecurity for Telecommuters
Work-from-Home (WFH) employees commonly use their own computers and often work in an unsecured physical space. This situation multiplies their susceptibility to malware attacks and requires careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user education, and the development of security policies based on best practices. Progent's veteran team of data security support experts can assist your business to plan, deploy and maintain a compliant security solution that protects vital IT resources in environments that incorporate remote workers.
Firewalls enable you to create a network environment that can be securely utilized by on-premises users and by teleworkers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall appliances permit you to configure and manage appropriate permissions to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks become increasingly complex. Progent works with both current and older security devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, go to firewall support services.
Remote Endpoint Monitoring makes it easy to track the disparate computers used by remote workers and either reject or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint device, watching all activity and using state-of-the-art AI technology from SentinelOne to identify zero-day threats at inception. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.
Progent's Duo authentication Services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. With 2FA, when you log into a secured online account and enter your password you are asked to verify who you are on a device that only you have and that uses a separate network channel. A broad range of devices can be utilized for this added form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For details about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can assess the exposure of your information system to all classes of external and local security threats for an environment that incorporates an at-home workforce. Progent can run remote, automated security inventory software for quickly and economically uncovering a wide variety of security gaps that can be surfaced via the Internet. Progent's security assessment consulting services, which can be managed by security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can help your company to audit your procedures and policies and assess your IT architecture to allow you to design the highest level of security for your teleworkers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home connectivity solution and your internal and perimeter networks to help you expose, prioritize, remediate, and verify security weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent's NodeZero experts can also help you to harden your network security and can assist you to design and implement a cohesive cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT resources. To learn additional details about Progent's vulnerability assessment solutions based on on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about key things to concentrate on for protecting an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers backing up and recovering vital data so as to avoid data loss and minimize recovery time in case of storage system problems resulting from equipment breakdowns, software hiccups, operator mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine in-house data centers, public clouds, and at-home workers.
- Backup/Restore solutions for teleworkers must address multiple kinds of user-owned endpoints. Progent can provide quick online access to experts familiar with a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity specialists can help your company to create, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager provides a unified solution for protecting critical information by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Managed endpoint devices can be personally owned or company owned. IT administrators managing the endpoint devices of teleworkers can utilize Intune to provision and validate applications on devices, push updates and certificates, configure policies for permission to access data and resources, manage passwords, establish VPN connections, determine how home-based workers share data, set up threat protection, verify security compliance, and erase corporate information from lost, stolen or deactivated endpoint devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X computers. To find out about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, visit Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that allows network administrators to keep offsite endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual application delivery technology for authorization control, application management, and configuration management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a one-time purchase. Key features of Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your San Rafael, California company, call
An index of content::
Consultant Services Spora ransomware hot line
Top Quality Sodinokibi ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Google GCP Cloud Storage integration Consultants
Engineer Google Cloud hybrid cloud integration
Progent offers cost-effective remote and on-premises support to assist companies of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
24-Hour Microsoft and Cisco Certified Expert Services Documentation On-site Support
Service Reports Network Consulting
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or local support organizations who provide scant documentation or details of services done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to each customer. The practice of documenting and organizing support activity results in more efficient service and avoids a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.
Microsoft DotNET Web Application Development
DotNET Web Application Outsourced Programming
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Microsoft Certified Exchange 2007 Server Consultants
Support and Setup Exchange Server 2007
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Altaro VM Backup Immutable Cloud Storage Support and Setup
Altaro VM Backup Cloud Management Help and Support
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Microsoft Forefront TMG 2010 Online Support Services
Forefront TMG Firewall Integration Services
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Remote Network Support Consulting
Remote Support Support Services
For medium-size companies looking for network consulting services, Progent offers a variety of alternatives such as local service, remote assistance, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation services, application programming, and professional consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent offers expert onsite help for solving technical issues rapidly and affordably.
Urgent Solaris with Windows Professionals
Windows, UNIX, Solaris IT Consultant
Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Mac and Linux Desktop Outsourcing Company
PC Desktop Network Consult
Progent offers a wide array of affordable services to assist your business to install, configure, repair, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual machines or notebooks or help your business to plan and carry out a large-scale rollout of new or revised OS platforms and applications. Progent can also supply engineers and technicians to assist your company to prepare for and complete a company move or merger organized to cause the least possible interruption to your productivity.
System Center 2016 and Hyper-V Integration Remote Technical Support
Consultant System Center 2016 Security and Compliance
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's affordably priced IT support programs, small businesses can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks world-class availability, security, and performance.
Email Virus Signature Engineer
Specialist Email Quarantine
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Engineer ransomware data restore
Maze ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Immediate Microsoft Lync Presence Specialists
Microsoft Lync Server 2013 Specialist
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
MOM Case Study
Case Study Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after users complained about them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to address system troubles before they becomes critical enough to disrupt network uptime. Because of MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, safety and productivity.
Professionals CRISC Certified Risk and Information Systems Control
Top Quality CRISC Security Consulting
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Services Microsoft Exchange Server 2010 Migration
Exchange 2010 Migration Consulting
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to carry out your migration to Exchange 2010, produce extensive documentation of your upgraded email system, train your network support team and end users to get them ramped up rapidly on Exchange 2010, and offer ongoing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Engineers System Center MOM
Comprehensive Event Management Consultant
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support experts. With Progent's economically priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer small and midsize company networks world-class availability, security and performance.
Android and Barracuda integration Consultants
Android security Consultant Services
Progent's veteran group of IT consultants and subject matter specialists have extensive background providing online and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent offers the breadth of skills to solve network problems that involve numerous vendors and that represent a mix of legacy and up-to-date technology. Progent provides cost-effective online expertise to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones to maximize their business value.
Ubiquiti UniFi Mobile App Consulting Services
Ubiquiti UniFi AP Professionals
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and place UniFi Wi-Fi APs for your required signal coverage and throughput.
Microsoft Experts Consulting Services Solaris with Windows
Consulting Solaris with Windows
If your business has a UNIX or Linux network or a mixed-platform computer system, Progent's CISA and CISM-certified consultants can help your whole enterprise in a broad array of security topics such as security management practices, security architecture and models, access management products and techniques, software development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISA and CISSP define the core skills and international standards of performance that information security professionals are required to possess. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have the background and theory to offer effective security management and consulting help.
Live Communications Server IT Consultants
Microsoft LCS Server Instant Messaging Consulting Services
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package featuring enhanced protection, seamless compatibility with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and elevated business efficiencies, enhanced worker output, and stronger IP security. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute an efficient upgrade that will add significant strategic value to your information network
24/7/365 Computer Network Companies ACSP
NNCSE Computer Setup
Progent provides clients the services of engineers who have earned some of the computer industry's most prized credentials. Progent thinks that clients deserve to know that their IT service providers have accredited training as well as broad real-world field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor assistance than is offered to non-certified consultants, allowing Progent to deliver customers a higher class of computer support. In addition, major certifications such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by using the services of accredited IT experts.
Consultant Services ransomware data restore
ransomware system rebuild Professional
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
ProSight Spam Filtering Services Professional
24x7 Email Bayesian Analysis Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Support and Help Android Security
ProSight ESP Ransomware Defense Specialist
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware.
Microsoft Certified Partner Support Outsourcing SharePoint 2016 PowerShell
MCSE Expert Certified Computer Consulting SharePoint 2016 SQL Server Reporting Services
Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, software development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
ISA 2004 Integration Support
Microsoft Experts ISA 2004 Firewall Onsite Technical Support
Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your IT security needs without limiting your productivity.
ransomware protection planning Consulting
Ryuk ransomware protection and cleanup Services
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business requirements.
Programming Company .NET C++
.NET Blazor Developer Firms
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET apps rapidly and at low cost.
Professionals System Center 2016 and Office 365 Integration
Top Ranked System Center 2016 and Linux Integration Network Consultants
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network support professionals. With Progent's affordably priced network service packages, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and performance.
Training Live Online Office Word
Microsoft Desktop Apps Instruction Computer Support Firms
Progent's virtual classroom webinars offer small businesses the affordability, ease, and flexibility of web-based seminars plus the proven training methods of experienced instructors who use the latest collaboration software to reproduce real-time, participatory learning environments. Progent offers online education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Project: Dynamics business accounting and analytics solutions such as MS Dynamics GP; plus other popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
SQL Server Troubleshooting
Designer SQL
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can give your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
Android and Outlook integration Consulting
Android and Outlook integration Support Services
Progent's veteran group of network consultants and subject matter experts have years of background delivering online and on-premises assistance for businesses of all sizes who need to integrate Android phones into their information networks so that users can be productive while on the go. Progent offers the range of skills to resolve technical issues that involve numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent offers budget-friendly online technical support to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones efficiently.
Wi-Fi RF Coverage Maps Support
Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Consultants
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless network and onsite survey services for validating, tuning, and debugging a functioning Wi-Fi LAN.
Emergency Benefits for Microsoft Consultants Contract
Part Time Jobs Compensation for Cisco Consultant
Progent's compensation structure is built on revenue sharing, so similar to working as a freelance consultant, your earnings are directly driven by your generated revenue. Certain Progent support staff focus on quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to follow personal enthusiasms like mountain biking, motorcycle racing, skiing, fishing, travel, or sharing private time with family and friends. Other consultants use the chance to earn major dollars via hard effort and long days. Progent completely supports both ends of the spectrum plus everything in between.
Ekahau Wi-Fi Planning Outsourcing
IT Consultant Ekahau Pro Wi-Fi Network Design
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to design, install, tune, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
24/7 Co-managed Support Desk Costs Technical Consultant
Extended Help Des Cost Savings Troubleshooting
Progent's Help Desk Call Center outsourcing and co-sourcing services enable companies to cut costs, improve productivity, and respond rapidly to sudden changes in economic environments.
Professionals Microsoft 365 and on-premises Exchange
24x7 Microsoft 365 Exchange Online and on-premises Exchange Computer Consultant
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
Egregor ransomware recovery Consultant Services
Sodinokibi ransomware recovery Specialists
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Consulting Time Machine Backup
Best Apple Time Machine Backup Services
Progent offers affordable online access to consultants with expertise in a broad range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent offers help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to deploy, enhance, or troubleshoot backup solutions for a range of environments such as local, remote, cloud, or a mix.
Solaris Consult
UNIX Migration
Progent's UNIX family consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
On-site Support ProSight Reporting Ticketing
ProSight Reporting ConnectWise Manage Ticketing Professionals
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Online Technical Support iPhone and Cisco ASDM
Emergency iPhone and Office 365 integration Engineer
Progent can provide cost-effective online assistance to help your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or support a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training to help manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the business value of your information network.
Select Topic: