Enlarging your remote workforce may have a major impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Philadelphia company to select the right tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Philadelphia, Pennsylvania organizations to with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A broad selection of video conferencing products from major vendors enable virtual meetings, video conferencing, chat, and content sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can assist you to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and
help your business to optimize your WAN infrastructure to host them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Philadelphia, Pennsylvania business, call 1-800-993-9400 or go to Contact Progent.