Expanding your telecommuter workforce can have a major impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Rancho Cordova organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Rancho Cordova, California businesses to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support a remote work environment can be especially complicated if you have to accommodate a combination of personal equipment such as PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy as well as modern IT products in remote office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making essential upgrades. Services available from Progent to assist your company to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe tunnel for authenticated at-home workers to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can assist you to configure and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and use a data center computer's desktop. This gives IT managers substantial control over the computing environment of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide expert online consulting for setting up routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can create performance and security issues. Progent can help businesses to resolve these problems by providing expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless AP setup help.
  • Internet connectivity solutions affect the speed and availability of connections between telecommuters and the company network. Line-of-business applications might demand redundant Internet access in the event the normal connection fails. Progent offers expertise for picking Internet service providers, selecting appropriate bandwidth and data volume offerings, and configuring high-availability Internet connections. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Rancho Cordova, California business, call 1-800-993-9400 or go to Contact Progent.