Reading Remote Workers Configuration Consulting and Support
Call Desk Augmentation and Outsourcing Consultants
Expanding your at-home workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Reading organization to pick the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Reading, United Kingdom organizations to succeed with any facet of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, data security, backup/restore solutions, and unified management.
Help Desk Call Center Support for Remote Workers
A rapid, enterprise-wide switchover to a telecommuter business model, which could be the result of an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Call Center services allow businesses to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's extensive network of remote IT support experts combined with world-class trouble ticketing and follow-up software to offer an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC technical support from service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to monitor or update their current tickets, enter information, and upload screen captures or attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Augmentation Service enables you to expand your existing Call Center organization by sharing delivery of Call Desk support transparently between your regular support organization and Progent's extensive roster of PC support technicians and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support model based on the leading professional services automation platform for managing service requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. To learn how Progent's Help Desk Supplementation Services can help your company to deliver world-class IT support to your telecommuters, visit Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Reading, United Kingdom business, phone
An index of content::
Citrix Virtual Application Delivery Consultant
Windows Application Management Consult
Progent's Citrix experts can assist your business to design, install, administer, and support a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery.
SharePoint Online Online Technical Support
24/7 SharePoint 2019 SMTP Authentication Consultants
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, application development, and debugging services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive information management solution.
Emergency Remote Technical Support Internet Security and Acceleration Server
ISA 2004 Enterprise Edition Server Network Consultants
Progent's certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall experts can help your small business in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
CIO Network Consulting
CIO Technical Support Services
Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible technology to enhance business processes so they match more closely with your corporate goals. Your business can create and implement a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Engineers ransomware cryptoworm recovery
Immediate ransomware removal and restore Professional
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Engineer External Security Scan
Wireless Security Inventory Engineers
Progent provides small organizations two low-cost security evaluation packages that provide, at a set price, remotely administered scans of your network security profile which are analyzed by professional information security specialists who interpret the data collected by the remote scan, present unbiased summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent offers two complementary security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-class assessments of your IT network's vulnerability to attack.
Virus Rollback Consulting
ProSight Ransomware Defense Consult
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning tools by SentinelOne to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
CISM Security Management Technology Professional
Top CISM Certified Security Management Professional
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of skill that IT security professionals are required to learn. It gives business management the confidence that consultants who have earned their CISM credential have the experience and knowledge to provide effective security management and consulting services.
Technical Consultant Virtual Server Hyper-V
Hyper-V Virtual Server Consulting
Progent's network consultants can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your line-of-business software, assess your network and server architecture for optimal performance with virtualization solutions, help you in moving to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, design and test business continuity procedures that optimize system availability, and provide continuing consulting and technical support including affordable remote repair and comprehensive Help Desk outsourcing.
macOS and OS X Online Support
Mac IT Services
Progent's experts can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For business networks based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your company's objectives.
Virtual Server Technology Technology Professional
Server Management Technology Consulting Services
With virtual server technology, businesses can operate multiple virtual servers on a single actual server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, but without the expense associated with buying extra server equipment. Virtual servers are also the critical technology for private clouds, which provide important benefits including reducing the costs of hardware, datacenter facilities, and administration while enhancing information security, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you in all aspects of server virtualization and administration to allow your company to cut expenses and save time.
Computer Consultants Exchange 2007
Top Exchange Server 2007 On-site Technical Support
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Tracking Service Costs Consultant Services
Tracking Service Costs Integration Support
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or small support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every staff member to each customer. The practice of detailing and archiving support activity results in more effective service and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Consultancy Internet of Things patch management
Consultancy Security patch management
Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, network appliances like switches and Wi-Fi access points, and IoT devices such as sensors and health monitors.
Engineer CISSP Certified Cybersecurity Architect
Specialists CISSP Certified Cybersecurity
Progent's CISSP-certified network security experts can assist businesses of any size with any facet of IT security. Progent can create cost-effective cybersecurity systems that protect a small business from advanced threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.
Microsoft SQL Server 2019 and Power BI Technology Consulting Services
SQL Server 2019 Performance Tuning Support and Setup
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive information management solution.
Specialists SharePoint
SharePoint Server 2003 Network Consultant
Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or customers to access, organize, distribute and interact with useful information, documents, and applications and to interact with other people. It enables faster and better decisions, more effective access across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they've developed in a manner that makes data convenient to locate, retrieve and apply.
Remote Wireless Site Survey Support Services
Online Wireless Site Survey Network Engineer
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the coverage, performance, density, QoS, security, and hand-off ability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless network and on-premises survey services for confirming, tuning, and debugging an operational wireless network.
Professionals Azure and Android integration
Microsoft Azure integration Professionals
Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Microsoft Teams and Azure Entra Services
Microsoft Teams and iPhone Consultants
File summary_Microsoft-Teams-Consulting-Experts.asp does not exist
Endpoint patch management Professionals
Technology Professional Software patch management
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your servers, endpoints scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as alarms and health monitors.
DoubleTake Carbonite Software Backup Professionals
DoubleTake Carbonite Availability On-site Technical Support
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small companies a variety of cost-effective alternatives for replicating and restoring vital applications including Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small company information networks to achieve a high level of availability and business continuity readiness at a budget-friendly price.
Helpdesk for Telecommuters Outsourcing
At Home Workers Specialists
Progent has 20 years of experience assisting small and mid-size companies to plan, implement, optimize, manage, and troubleshoot IT networks that support teleworkers.
SCVMM 2012 PowerShell Consultants
Professionals SCVMM 2012 Virtual Switch
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to move from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment to make sure you realize the highest possible business value.
Select Topic: