Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Reston company to select the right tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Reston, Virginia organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include IP voice and video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help your business to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Reston, Virginia organization, call 1-800-993-9400 or visit Contact Progent.

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