San Mateo Work at Home Employees Solutions Support Services
IP Voice Systems Consultants
Enlarging your telecommuter workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your San Mateo company to select the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can assist San Mateo, California organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
IP Voice Integration for Telecommuters
Expanding the company PBX system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of any size to plan or maintain a remote VoIP service that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses optimize their current Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these VoIP solutions and provide as-needed integration and debugging expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your San Mateo, California organization, phone
An index of content::
Cybersecurity Expert Darrin Johnson Consultants
Progent Cybersecurity Experts in the News Consulting
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Microsoft Network Engineer Windows Server 2016 Stretch Clusters
Windows Server 2016 Consulting
Progent's certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Best Skype for Business VoIP Specialist
Skype for Business and Cisco UC Services
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer remote and onsite support to help you to manage and repair your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Mobile Laptop On Site service
Remote Desktop Security Consulting Group
Progent's remote access and smartphone synchronization experts can assist you to design and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your information network, allowing you to optimize the productivity of your remote workforce.
Integration Support for IT Service Providers
Online Help Consulting for Service Firms
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent extension of your IT services staff.
Dynamics 365 Business Central Integration
Troubleshooting Microsoft Dynamics NAV
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory, operations control, project management, purchasing, sales, supply chain, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help your organization to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment model.
.NET Raspberry Pi Programming Firms
Microsoft Expert .NET IoT Development Firm
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or modernize .NET apps rapidly and at low cost.
Windows 2000 Server Engineer
Windows Server 2000 Upgrade Help
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the technical risk associated with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Engineers SentinelOne Next Generation Endpoint Protection
SentinelOne Endpoint Protection and Response Consultancy
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
802.11x Wi-Fi Site Survey Network Engineer
Wi-Fi Site Survey Integration Services
Progent's wireless site survey and predictive modeling help you to design, install and debug a Wi-Fi network adapted to your facilities, offering your business a WLAN that has the reception, performance, capacity, QoS, data protection, and roaming capability your company needs. Wireless site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Offsite Employees Endpoint Security Online Support Services
Work at Home Endpoint Security Specialist
Progent can help small and medium-size companies to set up endpoint device security defense systems and provide cleanup services to support remote workers.
Windows Server 2016 Network Consulting
Urgent Windows Server 2008 Online Help
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical experience and broad knowledge in designing and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's consulting support can help you with designing, installing, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Exchange Server 2003 Online Technical Support
Microsoft Exchange 2003 Upgrade Online Consulting
Progent's certified consultants provide computer support and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server include system design, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Consultancy Nagios for Linux
Nagios for Linux Consultants
Network monitoring typically entails tracking a network's resource usage to help identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be used to monitor multi-OS networks where Linux and Windows operate together. Progent's network integration engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small companies and programmers help with administering and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.
Small Business Outsourcing IT Georgia
Texas Small Business Network Consultant
Progent's Technical Response Center (TRC) provides national extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and online secure network access to isolate and repair network problems quickly and affordably. The scope of IT experience represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to competent specialists as required. For critical problems, the TRC endeavors to answer your request for support within one hour.
ransomware vulnerability review Consultant Services
ransomware preparedness checkup Consulting
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to collect information concerning your existing antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Technology Consultants Microsoft Office XP
Microsoft Office System Network Admin Companies
Progent applies no service activation charge and asks no monthly commitment for support services delivered during normal business hours. Progent's small granularity does away with big invoices for fast fixes so you won't be tempted to allow minor problems to fester.
Largest Microsoft Dynamics GP 2013 Consultant Services
Dynamics GP/Great Plains Integration
Dynamics GP 2010 accounting is a full-featured business management solution that integrates information and operations across your business, interfaces seamlessly with other solutions, and connects workers, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Software Consulting Services Windows 8.1 Remote Desktop
Microsoft Windows 8.1 Evaluation Support Services
Microsoft Windows 8.1 is designed to power computers ranging from smartphones and tablets to engineering workstations. An abundance of new and improved features, such as its touchscreen interface and iconic tile user interface, provide a broad range of advantages for organizations who understand how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and show you how to derive significant business advantage from the operating system's various technical enhancements.
Remote Access Consulting Services
Cisco Virtual Private Network IT Services
Cisco's security and remote connection products for small companies provide a comprehensive range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your company goals.
Microsoft Certified Expert System Center 2016 Azure Integration Consultants
Online Help System Center 2016 and SSRS Reporting
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft Premier network consulting professionals. With Progent's affordably priced IT service packages, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and productivity.
Consulting Citrix virtual desktops
XenDesktop Remote Consulting
Citrix offers a powerful line of platforms that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix virtualization products and help you design, validate, deploy, optimize, and support Citrix solutions.
Cloud Backup Security Onsite Technical Support
Remote Data Backup and Restore Services Consultant
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
Virginia Computer Outsourcing
Outsourcing Company Phone Support
Progent's Technical Response Center provides nationwide extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and remote direct computer connection to isolate and resolve technical problems quickly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to qualified specialists as required. For urgent issues, the TRC endeavors to answer your call for support within one hour.
Linux RedHat Phone-based Professional
Linux Online IT Outsourcing Firm
Progent offers national online technical support and troubleshooting services for businesses that run environments based on versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers optimum return for your IT dollar by protecting user productivity and limiting the hours charged for computer repair services. Sophisticated online access technology and skilled technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security professionals to assist you with the toughest network issues.
Knowledge Transfer Computer Consultants
IT Training Consulting
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their scope, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Small companies who utilize trusted freelance service providers or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.
Integration Supplemental Service Desk Cost Savings
Virtual Help Desk Costs Computer Engineer
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to save money and enhance productivity.
Windows Server 2019 upgrade Online Support Services
Microsoft Certified Expert Windows Server 2019 PowerShell Remote Support
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Top Ranked Support Services Altaro VM Backup Management
Remote Consulting Altaro VM Backup Testing
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to assist you to plan, install, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
Hornetsecurity Altaro VM Backup IT Consulting
Hornetsecurity Altaro VM Backup Restore Network Engineer
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Juniper Junos Consultant
Top Quality Juniper Junos Management Auditor
Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that incorporate a mix of Juniper's OS platforms.
Services Documentation Configuration
Online Support Services Service Reporting
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service organizations who offer minimal documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by every staff member to each customer. The discipline of documenting and archiving service activity allows more effective support and eliminates a variety of typical problems such as when a service customer is virtually held captive to a consultant who won't release vital service information.
Technology Consulting Services Small Business WAP321
Remote Small Business WAP571 Support Outsourcing
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Consulting Private Cloud Solutions
Specialist ProSight Virtual Machine Hosting
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits such as lower capital costs, savings on operational expense, better executive focus, world-class protection, greater fault tolerance, and business continuity.
Call Center Sharing Online Technical Support
Extended Helpdesk Consultant Services
Progent's Computer Helpdesk Outsourcing Support Services for desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and effective escalation capability but who have to operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
Penetration Testing Security Consultants
Cybersecurity Penetration Testing Information Technology Consulting
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log analysis are correctly set up and consistently observed. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks common to the latest variants of ransomware.
SBS 2008 Technical Support Services
SBS 2011 Online Help
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with hands-on expertise and broad experience in designing and building effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.
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