Expanding your telecommuter workforce may have a major impact on network infrastructure, security, and company culture. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Albuquerque company to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent offers services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Albuquerque, New Mexico businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Security and Compliance for Teleworkers
At-home employees commonly use their personal computers and often operate in a poorly secured physical environment. This situation multiplies their susceptibility to malware attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive end-user education, and the development of security policies based on leading practices. Progent's seasoned team of IT security support consultants can assist you to design, configure and maintain an effective security solution that guards critical information resources in environments that include telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network that can be safely accessed by on-premises users and by telecommuters, mobile workers, suppliers, customers, and the public. Modern firewall devices allow you to configure and manage appropriate permissions to different groups of users and to expand your network and modify your security profile as your business evolves and as cyber threats grow increasingly complex. Progent supports both current and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration expertise, see firewall integration and support expertise.

Remote Endpoint Monitoring and Management Services for TelecommutersOnline Endpoint Monitoring makes it easy to watch over the various computers used by an at-home workforce and either reject or identify and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight ASM immediately isolates the impacted device from the network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoint devices stay protected even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, refer to remote endpoint monitoring for teleworkers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo authentication Managed Services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected online account and enter your password you are requested to confirm who you are via a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized for this second form of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. To find out more about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all types of outside and internal security attacks for an environment that incorporates at-home workers. Progent can run remote, automated security inventory scanning for rapidly and affordably uncovering a broad range of security holes that can be found over the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with top certifications such as CISA, ISSAP, and GIAC, can help your business to audit your processes and governance policies and assess your IT infrastructure to allow you to design the highest level of protection for your remote workers.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that supports automated testing of your work-from-home environment as well as your internal and perimeter networks to help you find, rank, remediate, and verify cybersecurity vulnerabilities before malicious hackers can exploit them. Progent can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To learn additional information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, see Consulting Services for NodeZero's Penetration Test Platform.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper describing key areas to focus on for protecting a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Albuquerque, New Mexico company, call 1-800-993-9400 or visit Contact Progent.