Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Cleveland organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Cleveland, Ohio businesses to with any facet of creating a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.

Cybersecurity for At-Home Workers
Work-from-Home workers typically use their own computing devices and usually operate in a poorly secured physical area. This situation increases their vulnerability to cyber threats and calls for careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the development of policies built on best practices. Progent's seasoned roster of IT security support experts can assist your business to design, configure and manage a compliant security solution that protects critical IT resources in environments that include telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable you to create a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile employees, vendors, customers, and the public. Next-generation firewall appliances permit you to assign and manage different permissions to various groups of users and to expand your network and adjust your cybersecurity posture as your business evolves and as cyber threats become more sophisticated. Progent supports both current and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall configuration expertise, refer to firewall integration and support expertise.

Remote Security Monitoring and Management Services for TelecommutersOnline Endpoint Security Monitoring makes it easy to watch over the various computers utilized by an at-home workforce and either block or spot and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every protected endpoint device, monitoring all activity and using state-of-the-art AI technology from SentinelOne to identify zero-day attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the malware. Because the ProSight ASM agent is autonomous, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.

Two-factor Authentication Services for Remote WorkersProgent's Duo MFA Service Plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are asked to verify your identity on a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this added form of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all classes of outside and internal security threats for an environment that includes teleworkers. Progent can run online, automated cybersecurity analysis scanning for rapidly and affordably detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with top credentials including CISM, ISSAP, and GIAC, can assist you to evaluate your operations and governance policies and assess your IT infrastructure to enable you to implement top-level protection for your telecommuters.

NodeZero Pentetration Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your work-from-home environment and your internal and perimeter networks to help you uncover, prioritize, remediate, and verify security weaknesses before malicious hackers can exploit them. Progent's pentest experts can assist you to deploy NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT assets. To learn more information about Progent's threat analysis solutions based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing critical areas to focus on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Cleveland, Ohio organization, call 1-800-993-9400 or visit Contact Progent.