Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Memphis company to select the right technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Memphis, Tennessee companies to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Security for Remote Workers
At-home staff members commonly use their personal computers and often work in a poorly secured physical environment. This multiplies their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the development of policies built on leading practices. Progent's veteran group of cybersecurity support consultants can assist you to design, deploy and manage an effective security solution that protects vital IT assets in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network that can be safely utilized by on-premises users as well as by telecommuters, mobile employees, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to configure and control different permissions to various groups of users and to scale your IT network and modify your security profile as your business evolves and as network attacks become more sophisticated. Progent supports both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, see firewall integration and support expertise.

Remote Security Monitoring and Management for TeleworkersRemote Endpoint Monitoring makes it easy to watch over the disparate devices utilized by an at-home workforce and either reject or spot and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, watching all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to identify new attacks at inception. When an attack is spotted, ProSight ASM immediately isolates the targeted device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, see remote endpoint monitoring for at-home workers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo authentication Services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity via a device that only you have and that uses a different network channel. A wide range of devices can be used as this second form of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several validation devices. To learn more about Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of outside and internal security threats for an environment that includes teleworkers. Progent can deploy online, automated security inventory scanning for rapidly and affordably uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be provided by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can help your company to audit your processes and policies and assess your network infrastructure to enable you to implement top-level protection for your telecommuters.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that supports automated testing of your at-home connectivity solution and your internal and perimeter networks so you can uncover, prioritize, fix, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent's pentest experts can help you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent can also help you to harden your network security and can assist you to plan and deploy a unified cybersecurity strategy that simplifies management and delivers optimum cyber defense for on-premises, cloud-based, at-home, and perimeter IT resources. To learn more details about Progent's threat assessment solutions based on on NodeZero's penetration test platform, visit Consulting Support for NodeZero's Pentest Products.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper about critical areas to concentrate on for protecting a network that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Memphis, Tennessee business, phone 1-800-993-9400 or visit Contact Progent.