Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Sherman Oaks company to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Sherman Oaks, California businesses to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Extending the business phone environment to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice environment that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages other combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and provide online integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Sherman Oaks, California organization, call 1-800-993-9400 or refer to Contact Progent.