Enlarging your at-home workforce may have a major impact on IT architecture, security, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Sherman Oaks company to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Sherman Oaks, California businesses to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

VoIP Integration for an At-Home Workforce
Extending the company PBX system to include remote users is vital to maintaining an effective at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can help organizations of all sizes to design or tune a telecommuter IP voice environment that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and deliver online deployment and debugging expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Sherman Oaks, California organization, phone 1-800-993-9400 or refer to Contact Progent.