Aurora Offsite Workforce Integration Advisor
Solution Planning, Implementation, Administration and Troubleshooting Consulting
Expanding your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Aurora organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services that go from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Aurora, Colorado businesses to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for a remote work environment can be especially complicated if you have to accommodate a mix of worker-owned hardware like PCs and laptops, routers, and wireless APs from various vendors and with a variety of OS software and firmware levels. Progent's background delivering remote support for both outdated and modern technologies in remote office venues allows you to make cost-effective use of your available infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services available from Progent to assist your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to create a safe tunnel for authenticated remote workers to use IT assets situated at your company data center or in the cloud. Progent's consultants can assist you to deploy and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a data center PC's desktop. This technology gives network managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent offers top-tier remote consulting for setting up routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, often shared by the whole family and guests, are frequently used by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to mitigate these issues by delivering expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi access point setup help.
- Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes may require redundant Internet access in case the primary connection breaks. Progent can provide guidance for selecting service providers, picking sensible bandwidth and data volume offerings, and setting up redundant Internet connections. Refer to Internet connectivity integration services.
IP Voice Solutions for Remote Workers
Extending the corporate phone system to accommodate teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of all sizes to design or tune a remote VoIP environment that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations optimize their existing Cisco IP voice systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide as-needed configuration and debugging services.
Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local workers and at-home workers. Many companies utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help you to maintain your existing conferencing ecosystem and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications platform that enables presence, IM, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's consulting services for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help your business to optimize your WAN infrastructure to host them.
Microsoft Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office suites, offering a rich environment of productivity apps that create a cohesive user experience for sharing information across multiple sites and on a broad range of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first publication and can help your company to configure these critical collaboration platforms to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for delivering its complete range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, see solution design and configuration expertise for Microsoft Teams.
SharePoint utilizes web sites to facilitate collaboration and information delivery by providing policy-based delivery of data, workflow, and utilities for searching through company-wide business data. SharePoint permits you to create protected portals that permits at-home workforce to view and edit aggregated corporate intelligence via Wikis, Blogs, social sites, and Web Parts. For information about Progent's SharePoint support services, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, go to planning and configuration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can retrieve them safely via a browser. Provided with Office 365, OneDrive enables remote workers to jointly author files. Revisions made offline are automatically synced when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, refer to Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent can provide advanced remote assistance for helping organizations to create, manage and optimize integrated network models that combine internal data centers, telecommuters, branch offices, and public cloud resources. Progent can provide expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a leading platform for public cloud software and services that allows you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure offers more than one hundred services services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure services for remote workers by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of business productivity applications and cloud services available on a subscription basis. Microsoft applications and services are marketed in a variety of plans intended for customers ranging from students and small offices to large enterprises. Progent can provide quick and easy remote access to consultants knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the various subscription plans available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. For information about Progent's support services for Microsoft 365, see Microsoft 365 integration expertise.
Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower spending for data center infrastructure, easier management, on-demand scaling, high availability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate seamlessly with on-premises Exchange environments, enabling you to create hybrid information systems. Progent's certified Exchange consultants are available for as-needed help to get you past tough IT roadblocks and also offer comprehensive project management services to ensure your remote workers have easy and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's support services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the world's top provider of cloud services. Progent can provide rapid and affordable online contact with cloud connectivity experts who can help your organization to plan, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-availability network architecture so your users have a productive computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting services for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud is a leading set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your mission-critical applications cloud ready so your at-home workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage services, and simplify access management for telecommuters with Google Cloud Identity. Progent's experts can also help your business to use GCP's unified management tools to administer and track your GCP ecosystem. For information, refer to Google Cloud Platform (GCP) integration support.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide transition to a teleworker business model, which could be the result of a pandemic or as a component of a disaster recovery/business continuity plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services leverage Progent's nationwide team of online IT support specialists combined with enterprise-class trouble ticketing and tracking software to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop support from help requests through ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to track or update their current trouble tickets, enter details, and append screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Augmentation Service enables you to expand your existing Call Center team by splitting delivery of Help Desk support services seamlessly between your in-house IT support staff and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Help Desk service uses a collective support solution based on the number one professional services automation tool for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. To find out how Progent's Support Desk Augmentation Services can enable your business to provide world-class IT support to your at-home employees, go to Progent's Call Desk augmentation Services.
Security for Remote Workers
Work-from-Home (WFH) workers commonly utilize their personal computers and often work in a poorly secured physical area. This increases their susceptibility to malware attacks and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of policies built on best practices. Progent's veteran roster of data security support consultants can help you to plan, implement and manage an effective cybersecurity solution that protects critical IT assets in environments that include at-home workers.
Firewalls allow you to build a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile employees, suppliers, clients, and the public. Next-generation firewall appliances allow you to assign and manage appropriate access rights to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks become increasingly complex. Progent works with both current and older security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, visit firewall integration and support services.
Online Endpoint Security Monitoring makes it easy to track the various computers used by an at-home workforce and either block or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint, watching all activity and using advanced machine learning and full execution context from SentinelOne to identify zero-day attacks at inception. When an attack is discovered, ProSight ASM immediately isolates the infected endpoint device from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, see remote endpoint monitoring for telecommuters.
Progent's Duo authentication Managed Services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and enter your password you are requested to verify who you are via a unit that only you have and that uses a different network channel. A broad range of out-of-band devices can be used for this added form of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several verification devices. To learn more about Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can evaluate the exposure of your information system to all types of external and internal security attacks for an environment that incorporates at-home workers. Progent can deploy online, automated cybersecurity analysis scanning for quickly and economically uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with advanced credentials including CISA, ISSAP, and GIAC, can help your company to evaluate your operations and governance policies and review your IT architecture to enable you to implement top-level security for your at-home workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home connectivity solution and your internal and perimeter networks to help you uncover, rank, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can help you to use NodeZero to carry out thorough pentests of your network perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and implement a cohesive cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-premises, cloud-based, remote, and perimeter IT resources. To learn additional details about Progent's threat analysis services powered by on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper describing key things to focus on for securing an IT environment that incorporates work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
The field of Data Protection involves saving and restoring vital data so as to prevent data loss and reduce recovery time in case of storage system problems due to equipment issues, programming glitches, user error, malware, or any other reason. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for telecommuters must address multiple kinds of personally owned endpoint devices. Progent offers quick remote help from consultants knowledgeable about a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist you to produce, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Endpoint Manager provides a unified solution for protecting critical data by controlling onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Managed endpoint computers can be user owned or company owned. Network administrators managing the endpoint computers of teleworkers can utilize Intune to provision and authenticate apps on devices, push updates and certificates, configure policies for accessing information and resources, manage passwords, create VPN connections, determine how teleworkers share information, set up threat protection, ensure compliance, and erase sensitive data from missing, stolen or deactivated devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For information about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, see Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network administrators to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a one-time purchase. Key capabilities of Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Aurora, Colorado company, phone
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Progent's proven ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
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Progent can assist small and medium-size companies to set up VoIP solutions to give their at-home workers the benefit of transparent extensions of the corporate phone infrastructure.
Cisco Experts Remote Access Professional
Cisco VPN Online Help
Cisco's security and offsite access solutions for small to medium sized companies represent a complete array of manageable security hardware and software to help protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate objectives.
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SQL 2008 Reporting Services Coder
Progent's certified SQL Server application developers and DBAs can provide remote expertise to help organizations of any size to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide support for any element of application development in environments that range from small office databases to VLDB applications and data warehousing.
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ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information.
domain management Consult
Consultant Services IP address management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Cisco Firepower integration Professionals
Cisco Firesight Management Technology Consulting Services
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Urgent Microsoft Experts Troubleshooting Hybrid Exchange Online and Exchange on-premises
Online Help Hybrid Microsoft 365 integration
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to reduce hardware expense and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to assist your organizations to evaluate the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT staff and end users, and provide ongoing consulting and troubleshooting.
Colocation Professionals
Data Center Technology Consulting Services
Progent's data center support services are designed for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and in need of timely on-site service at the colocation facility as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of Internet Data Centers and IDC and colo support services including network architecture analysis, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and installation of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage cluster systems.
24/7 SCCM and Exchange Specialists
SCCM Software Inventory Technology Consulting
Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid environments.
24/7 Microsoft Certified Partner Axapta Application Support
Microsoft Retail Management System Integration
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes customized to address your particular requirements. Progent's consultants also can help you build and maintain a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Flexential Data Center Engineers
Consultants Flexential Tampa Data Center
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of IT experts located in the Tampa area, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also assist you to plan and implement a migration to the Flexential data center with services such as planning solution configuration, specifying hardware, system setup and validation, troubleshooting, setting up online network management, and training your IT support team.
Company-wide Standards for Best Practices Tech
MCSE Expert Certified Migration Company Best Practices
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, in the trenches of IT support, executing a broad range of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for using technical knowledge to fix actual network problems rapidly.
Emergency Infor SyteLine CloudSuite Financials Engineer
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24 Hour Exchange Server 2016 Upgrade Support and Integration
Exchange 2016 Migration Network Consultants
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Consult Microsoft Skype for Business Presence
Skype for Business IM Services
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Altaro VM Backup with Azure Computer Consultants
Computer Consultants Hornetsecurity Altaro VM Backup Offsite
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Services Project Planning
Services Enterprise Project Management
For enterprise project management support, Progent offers the services of veteran information technology professionals with years of background in technology management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are completed on time and within budget.
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Cisco Remote Access Server Migration Specialists
Progent's Cisco certified network infrastructure consultants have extensive experience assisting ISPs to architect, implement, administer, tune, and debug fault-tolerant, extensible connectivity solutions suitable for shared public networks.
Les Kent has a 35-year track record of effective technology integration, executive administration, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions while working as a system designer, application developer, project manager, deployment expert, and problem solver for small companies, new ventures, and global corporations.
Career Independent MRP Consultant
Freelance Microsoft Consultant Freelance Jobs
Our Experts Team offers support in important areas including Apple OS networking and applications; Consulting for Linux, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application help; CIO, management information analyst, and project management services; Special program design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; DBM management and efficiency help; Business information consulting; and Telecommunications systems support.
24/7/365 Engineer SentinelOne Behavior-based Antivirus
Consulting SentinelOne Next Generation Endpoint Protection
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
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