Expanding your remote workforce may have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Valencia company to select the right tools and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide support services that go from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Valencia, California organizations to with any aspect of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support a remote workforce can be especially challenging if you have to manage a combination of worker-owned equipment like desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware levels. Progent's background providing remote help for both legacy as well as current IT products in remote office venues allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for implement essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to create a safe tunnel for authorized remote employees to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a remote computer's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers expert online support for configuring home routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their router for work. This can cause throughput as well as security issues. Progent can help businesses to mitigate these issues by providing expertise that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet access methods impact the speed and reliability of connections between telecommuters and the company network. Business-critical applications may demand redundant Internet connections in the event the primary connection breaks. Progent offers expertise for picking ISPs, picking sensible bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Valencia, California organization, call 1-800-993-9400 or go to Contact Progent.