Enlarging your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Columbus organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Columbus, Ohio organizations to with any aspect of creating a high-performing remote work environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's consulting services for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and
help you to optimize your WAN infrastructure to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Columbus, Ohio business, call 1-800-993-9400 or refer to Contact Progent.