Enlarging your at-home workforce can have a significant impact on IT infrastructure, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can help your Baton Rouge organization to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Baton Rouge, Louisiana businesses to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.

VoIP Integration for an At-Home Workforce
Expanding the company phone environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Baton Rouge, Louisiana company, call 1-800-993-9400 or refer to Contact Progent.