Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Baton Rouge company to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Baton Rouge, Louisiana organizations to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the business phone system to accommodate telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist businesses of any size to plan or maintain a remote VoIP service that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages additional mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Baton Rouge, Louisiana organization, call 1-800-993-9400 or go to Contact Progent.