El Paso Remote Workers Configuration Support Partner
VoIP Systems Consulting and Support Services
Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your El Paso company to select the right tools and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent can help El Paso, Texas businesses to succeed with any facet of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, data security, data protection solutions, and unified management.
IP Voice Solutions for Telecommuters
Expanding the corporate phone system to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a remote VoIP environment that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM manages additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these solutions and provide on-demand deployment and troubleshooting services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your El Paso, Texas business, phone
An index of content::
Cisco switch patch management Specialists
Consulting Services IoT device patch management
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
City Government Consulting
Local Government Cisco Consultants
Progent has a long background delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote network support and has provided network support to organizations in all 50 states. Online support eliminates travel expenses and solves issues faster than onsite support.
Les Kent has a 35-year track record of effective technology integration, business administration, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.
Cisco Experts Oregon Support Specialist
Outsourcing Company Nationwide Remote
Progent's National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and remote secure network connection to isolate and resolve network problems rapidly and economically. The scope of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to competent specialists as required.
Word IT Services
Microsoft ERP Remote Technical Support
Progent's application experts offer in-depth consulting, custom programming, deployment help, and online training for popular business applications that address vital areas including ERP, financials, business analytics, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting support online, Progent can assist small businesses throughout the U.S. to avoid the lost productivity and fees associated with travel and on-premises activity without sacrificing the high quality of technical services.
Juniper SSG140 Router Consultant
Juniper SSG Series Firewall Network Security Evaluation
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24/7 At Home Workforce Technical Support
Support and Help Work at Home
Progent has 20 years of experience assisting small and mid-size businesses to plan, implement, tune, administer, and debug computer networks that support a remote workforce.
Tech Consultant Cisco Certified Internetwork Professional (CCIP)
Top CCIE Server Install
Progent provides clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer support consultants have formal training as well as broad real-world backgrounds so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications such as the CCIE brings priority for significantly superior vendor assistance than is available to uncertified service providers, enabling Progent to deliver customers a higher class of IT support. In addition, major credentials such as CISM or CISSP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the services of accredited industry professionals.
MCSE Expert Certified Windows Server Essentials Launchpad Consultants
Windows Server Essentials Hyper-V Consultant Services
Progent's consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can provide comprehensive project management to help you design and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
MySQL DBA Services
24/7 CISM Security Security MySQL development Consultants
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or application developer and can help organizations of any size to integrate and maintain MySQL in a reliable network infrastructure that provides advanced speed, scalability, and protection. Progent also has experience assisting companies port applications from Oracle to MySQL.
Work at Home Support and Setup
At Home Workers Technical Consultant
Progent has 20 years of experience assisting small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot IT networks that support at-home workers.
Windows Server 2022 Azure Arc Technical Consultant
Windows Server 2022 Container Image On-site Technical Support
Progent's certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
24x7 Integration Microsoft System Center Operations Manager
Consulting Services Microsoft Operations Manager
Even if your company has a small network services group and a limited IT budget, your information network can still have the same high reliability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the most recent system management products for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital network applications and servers operating.
Anti-Virus Small Business Subscription
Services Anti-Virus
E-Mail Guard is Progent's affordable antispam and antivirus service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-based anti-spam and anti-virus services that ward off email attacks before they can breach the network firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, irrespective of server vendor, hardware technology, or data center location.
Specialist Phobos ransomware recovery
Sodinokibi ransomware protection and recovery Consultant
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the complete malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Immediate IT Staffing Services Computer Engineer
24/7 Immediate IT Staff Augmentation Services Computer Consulting
Progent's temporary staff augmentation services enable organizations to respond to the need for IT professionals without dealing with the expense and hassle associated with identifying and recruiting experienced technical help and without adding to your permanent head count.
Cisco Certified Experts Catalyst 9120AX Access Point Support and Setup
Top Computer Consultant Catalyst 9136AX Access Point
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Hornetsecurity Altaro M365 SharePoint Backup Computer Consulting
24-7 Hornetsecurity Altaro M365 SharePoint Backup Integration Services
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Consultant Price Engineers
24/7/365 Consultant Hourly Cost Design Firm
Progent's pricing model is to charge for online support and in-person help per minute. As a result, you are billed just for received services. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for services provided during regular business hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be forced to permit less critical problems to fester.
Microsoft Exchange 2019 Server Computer Help
24/7/365 Microsoft Exchange Server 2003 Technical Firms
Progent's Microsoft-certified consultants average more than 10 years of background delivering unified communications solutions for customers ranging from small offices to global corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Microsoft Exchange support services can assist you in designing and implementing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 clients using Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
On-site Support 7900 Series IP Phone
8800-EX Wireless IP Phone Support and Setup
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Top Quality VPN Integration Services
Cisco VPN IT Consultants
Cisco's security and offsite access solutions for small to mid-size businesses offer a complete array of manageable security products to let you protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your corporate goals.
24-7 Microsoft Outlook for Mac Technical Support
Visual Basic for Applications for Mac Remote Technical Support
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
Microsoft Mac and Linux Desktop IT Consulting Firms
PC Desktop On-site Support
Progent can deliver a variety of low-cost online and onsite support services to assist your business to configure, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Microsoft Exchange 2010 Upgrade Consultants
Microsoft Exchange Server 2010 Migration Consultancy
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises help to carry out your upgrade to Microsoft Exchange 2010, generate comprehensive documentation of your upgraded email environment, educate your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative services and engineering help. Progent can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Amazon EC2 mobility Design Firm
Immediate Amazon Glacier integration Contract Programming
Progent offers cost-effective online consulting to assist companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Microsoft 365 OneNote Integration Specialist
Microsoft 365 Outsourcing
Progent can help your business to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Great Plains Migration Integration Services
Microsoft GP/Great Plains Support Services
Dynamics GP 2010 software is a full-featured business management and analytics solution that integrates data and processes throughout your business, interfaces easily with other applications, and connects employees, clients and vendors unrestricted by time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Microsoft Windows 2000 Remote Technical Support
Windows 2000 Professional
Progent's certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include system design, deployment, project management, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Microsoft Azure hybrid cloud solutions Professional
Specialists Hybrid cloud
Progent can provide advanced online support to help companies connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that seamlessly combine local resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
ISA Server Consultant
Microsoft ISA Server IT Services
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to design, install, and support an implementation of Forefront TMG or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your company requires.
MSP360 Ultimate Backup Computer Consultant
Online Technical Support MSP360 Ultimate Backup
Progent can help you to design, install and manage a backup solution built around MSP360 Backup software to protect your assets residing on any leading public cloud. Progent offers monitoring and management to protect against data loss caused by human miscues, software flaws, malicious insiders, and malware attacks like ransomware.
Consult 64-bit Migration
64-bit Server Consultant
Progent's Microsoft-certified consultants can assist your organization to update your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit computing, plan an efficient migration strategy that reduces business disruptions, and deliver inexpensive, professional remote support to assist your company to configure 64-bit software and application programs on your current hardware.
Linux Network Monitoring Technical Support
Emergency Linux Network Monitoring, Nagios and MRTG Consulting
Network monitoring commonly entails observing a system's resource usage to help identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be used to monitor multi-OS environments where Linux and Windows coexist. Progent's system support consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX consulting services provide small companies and developers assistance with administering and supporting UNIX and Linux networks that work with Windows-based technology.
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