Expanding your at-home workforce can have a major impact on network infrastructure, security, and company workflows. Progent has 20 years of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Schaumburg company to select the appropriate tools and follow leading practices in building and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Schaumburg, Illinois businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Extending the corporate PBX system to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of any size to design or tune a telecommuter VoIP service that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Schaumburg, Illinois company, phone 1-800-993-9400 or visit Contact Progent.