Enlarging your remote workforce may have a significant impact on IT architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Uniondale organization to pick the right technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Uniondale, New York businesses to succeed with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the corporate phone environment to include telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP products are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice environment that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media software used across the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Uniondale, New York company, phone 1-800-993-9400 or visit Contact Progent.