Besides offering fast contact with top-tier network professionals and subject matter experts to help Atlanta, Georgia organizations to resolve specific IT issues or strategic projects, Progent can provide temporary staffing to deliver more generalized services such as desktop help, IT management, and Help Desk services. Short-term staffing can help organizations to respond to planned or unexpected surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also fill gaps left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services give businesses the ability to react to surges in requirements for network personnel without dealing with the costs and hassle that come with reviewing and hiring professional IT personnel and without the risk of increasing your permanent head count.

Key aspects of Progent's temporary staff augmentation services include:

  • Rapid availability of reliable IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Seamless extension of your full-time network support team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Close working relationship with a top-level, full-service source for network support
Progent's Shared Center Program
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide team of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk service is a collaborative support alternative powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT expertise for businesses throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Atlanta, Georgia Companies
Progent's nationwide team of certified consultants and technical experts can provide Atlanta, Georgia organizations a wide array of online technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Atlanta, Georgia Organizations
To find out more details about Progent's short-term staffing services for Atlanta, Georgia businesses, call 800-993-9400 or visit Contact Progent.