In addition to providing rapid access to guidance from top-tier network professionals and subject matter experts (SBEs) to help Fort Lauderdale, Florida companies with discrete IT problems or longer-term projects, Progent can provide short-term staff augmentation to deal with more generalized assistance like desktop support, IT management, and Call Center services. Short-term staffing can help businesses to deal with anticipated or unexpected peaks in demand for network services, which may result from situations like company mergers, data center moves, platform migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also cover gaps caused by the absence of in-house IT personnel because of scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer businesses the versatility to react to surges in demand for network services without being saddled with the costs and hassle associated with reviewing and recruiting reliable IT help and without the risk of adding to your in-house staff size.
Key aspects of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Service
- Fast access to seasoned network professionals
- Simple initiation, termination, and re-engagement of services
- Seamless extension of your in-house IT staff
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Call Center program is a proven on-going staff expansion option that enables IT organizations to share the work of Call Center support transparently between their in-house network personnel and Progent's nationwide team of IT support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service alternative powered by the leading group professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network expertise for organizations of all sizes throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Fort Lauderdale, Florida Organizations
Progent's seasoned roster of certified engineers can deliver Fort Lauderdale, Florida businesses a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's consulting program for network service providers include:
Contact Progent for Temporary Staff Augmentation for Fort Lauderdale, Florida Businesses
To find out more about Progent's short-term staffing services for Fort Lauderdale, Florida businesses, call 800-993-9400 or visit Contact Progent.