Southfield Consulting Expertise
Supplemetary IT Staffing for Network Service Teams
Besides providing rapid access to guidance from high-level network consultants and subject matter experts to assist Southfield, Michigan businesses with discrete IT issues or longer-term projects, Progent can provide temporary staffing to deal with more generalized assistance like PC help, IT management, and Help Desk call center services. Short-term staffing makes it possible for businesses to respond to expected or surprise surges in demand for IT personnel, which may be caused by scenarios such as mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also fill voids caused by the loss of full-time IT personnel because of vacations, illness, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program Progent's temporary staff augmentation services give organizations the ability to react to surges in requirements for IT services without dealing with the costs and delays that come with reviewing and hiring professional IT help and without the risk of increasing your permanent staff size.
Key features of Progent's short-term staffing services include:
- Fast access to proven network professionals
- Simple engagement, termination, and re-engagement of services
- Seamless augmentation of your full-time IT staff
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Strong relationship with a world-class, full-service source for IT support
Progent's co-managed Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk support seamlessly between their internal IT staff and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative service alternative powered by the leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network services for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Southfield, Michigan Businesses
Progent's seasoned roster of certified engineers can deliver Southfield, Michigan companies a wide array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra ID Design
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Configuration
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Rapid, Affordable .NET Software Development.
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Management
- iPhone Support
- Google Android Phone Support
- Ransomware Defense/Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Southfield, Michigan Companies
To learn more details about Progent's short-term supplemental staffing services for Southfield, Michigan businesses, call
An index of content::
Firewall patch management Consultant Services
Smartphone patch management Consultants
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and robotics.
ProSight Duo MFA Consultant Services
Top Quality MFA and Single Sign-on Specialist
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
24-Hour On-site Support ProSight Remote Infrastructure Management
ProSight Infrastructure Management Consulting
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks.
QuarkXPress Learning
Learning Photoshop CS5
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Network Consultants Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing
Horizon3.ai NodeZero Cybersecurity Penetration Testing Firewall Setup
Progent's certified cybersecurity consultants can perform NodeZero-powered threat assessments to verify your security defense systems and policies are properly configured and effective.
Apple Mac with Windows integration Technical Support Services
Computer Engineer Mac and Windows Active Directory
Progent's service specialists in Mac and Windows technology can help you combine Mac and Windows computers into seamless networks with resource sharing and collaboration support. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Apple consulting makes it possible to provide world class support to businesses that rely on these technologies to keep their competitive edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Cisco Certified Employment Opportunities
Microsoft MCSE Contractor
Progent wants to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and high-end system architecture experts with a background in mobile access, wireless networking, high availability, business continuity, data preservation, and server virtualization. Progent also is looking for professionals to join Progent's staff of desktop support technicians and remote troubleshooting professionals. Also, We are hiring experienced managers able to operate productively in our fast-paced, virtual office culture.
Engineer Polycom Video Conferencing
LifeSize 220 Series Telepresence Specialists
Progent offers access to a senior specialist with years of experience installing, maintaining, and upgrading immersive telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support group, your ISP, and your video conferencing technology vendor to assist your company increase the strategic value of your telepresence solution.
Data Center Colocation Technical Support
Colocation Center Migration IT Consulting
Colocation sites allow businesses to share enterprise-class data centers for housing computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including selecting and moving to a colo site, creating system architecture, defining required equipment, on-premises and remote troubleshooting, setting up online system management, and training your support staff.
Protecting Solaris
UNIX Compliance Auditor
If your company runs a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a broad range of security topics including security administration practices, security design and models, access control systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security professionals are required to master. These accreditations provide executive management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to offer world-class security management and engineering services.
Lync Server 2013 and Cisco UC Consult
Lync Server 2013 PSTN Gateway Technology Professional
Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Questions about Cisco Certified Open Positions
Freelance Jobs FAQ about Freelance Microsoft Consultant
For replies to frequent questions about becoming a consultant at Progent, visit Working with Progent Questions and Answers.
SCCM Device Management Support and Help
SCCM Primary Site Remote Troubleshooting
Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help your organization with any facet of planning, installing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
CCIE Certified Network Consultant Firepower Services
Outsourcing Cisco Firepower Management
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, administer and debug firewall environments built around ASA 5500-X firewalls with Firepower Services.
Exchange 2003 Upgrade Remote Consulting
Exchange 2003 Online Troubleshooting
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Symantec VPN Security Evaluation
Firewall Setup Symantec Firewall
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall technology. Progent can also enable you to create and execute a complete security strategy that can include firewall/VPN devices and software, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, administration, education, and security expertise.
Barracuda Networks F-Series Firewalls Security Company
Barracuda Networks F1000B Series Firewalls Network Security Evaluation
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection along with centralized management throughout your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the expertise to serve as your go-to resource for technical guidance, administration, training, and cybersecurity expertise.
ProSight Reporting Remote Network Infrastructure Management Configuration
ProSight Reporting Network Infrastructure Monitoring Information Technology Consulting
ProSight Reporting is a growing suite of in-depth reporting plug-ins created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Urgent Consultancy Database Administration
Database Applications Professional
Progent's certified database application consultants can provide businesses of any size remote DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include software installation and integration, database design and programming, management services, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
VMware ESX Server Consultant
24 Hour VMware Professionals
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.
Firesight Configuration
Cisco Firepower 1000 Series Firewalls Computer Consultant
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, administer and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
Nephilim ransomware recovery Consultant Services
ransomware cleanup and recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
CISA Certified Security Audit Consultants
CISA Security Audit Specialists
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, IT support, safeguarding of data assets, and disaster recovery preparedness.
Consult Microsoft Skype for Business 2015
Consultancy Skype for Business Edge Server Pool
Progent's Microsoft-certified consultants offer online and onsite consulting services for companies of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC. Progent's certified network security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory requirements.
24-7 wireless IP phone upgrades Setup and Support
wireless IP phone integration Consultants
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Citrix XenDesktop desktop virtualization Consultancy
Citrix XenDesktop VDI Integration Support
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop software with your servers, user devices, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.
24 Hour ProSight Duo MFA Network Consultants
24-7 Duo Two-factor Authentication (2FA) Professionals
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
CRISC Certified Risk and Information Systems Control Analyst Specialist
Immediate CRISC Certified Information Risk and Information Systems Control Officer Engineer
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Colocation Facility Online Support Services
Colocation Migration Support Outsourcing
Colocation data centers allow businesses to share enterprise-class data centers for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including choosing and moving to a colo site, creating system architecture, defining hardware, on-site and remote troubleshooting, establishing remote system administration, and training your IT staff.
Best Managed IT Services Consulting Integration Support
ProSight Remote Network Management Specialist
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal network support teams with low-cost help from world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include predictable network management costs, smart automation of common administrative tasks, continual absorption of new technology, graceful transition from older systems to current solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and freeing up management to focus on business instead of ever-changing information technology.
