San Antonio Consulting
Short Term IT Staffing for Network Support Teams
Besides offering fast access to guidance from high-level network professionals and subject matter experts (SMEs) to assist San Antonio, Texas businesses to resolve specific technical problems or strategic projects, Progent can provide short-term staff augmentation to deliver more generalized assistance like PC help, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to respond to anticipated or surprise surges in demand for network personnel, which may result from scenarios like mergers and acquisitions, data center relocation, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary IT staff augmentation can also cover voids caused by the loss of full-time staff members due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program Progent's temporary staffing services give businesses the versatility to react to increases in requirements for network services without being saddled with the costs and hassle that come with reviewing and hiring reliable IT help and without the risk of increasing your permanent head count.
Key features of Progent's temporary staffing services include:
- Rapid availability of proven IT pros
- Easy engagement, termination, and resumption of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong working relationship with a top-level, full-service source for network support
Progent's shared Help Desk program is a specialized on-going staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network staff and Progent's extensive team of IT support specialists. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Call Center service is a collaborative support solution powered by the leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for San Antonio, Texas Organizations
Progent's seasoned roster of certified consultants and technical experts offers San Antonio, Texas companies a wide range of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Microsoft Entra Integration
- Office/Microsoft 365 Integration
- Dynamics GP Consulting
- Microsoft Azure, Amazon AWS, Google Cloud
- Online IT Technical Support
- Telecommuter Integration
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Experts
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Automation
- Rapid, Affordable .NET Software Development.
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- iPhone Support
- Android Phone Support
- Ransomware Defense and Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for San Antonio, Texas Businesses
To learn more details about Progent's short-term staffing services for San Antonio, Texas organizations, call
An index of content::
Online Technical Support Cisco Virtual Private Network
24-Hour VPN Computer Consultant
Cisco's security and offsite connection products for small organizations provide a full range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align best with your business goals.
Remote Consulting NinjaOne RMM and Progent NOC
NinjaOne RMM and Progent NOC Server Management Remote Support
A cornerstone of Progent's NOC is its effective incorporation of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) platform which facilitates automated alerts and streamlined incident response.
Xen Hypervisor Network Engineer
Citrix XenServer Consultancy
Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current Citrix technology environment and help you to enhance consolidation, responsiveness, protection, uptime, and disaster recovery.
Microsoft Live Communications Server Professional
Live Communications Server 2007 Consulting Services
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package featuring enhanced security, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated business efficiencies, increased individual productivity, and better IP protection. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and execute an efficient migration that will add significant strategic value to your IT system
CRISC Risk and Information Systems Control Professional
CRISC Certified Risk and Information Systems Control Analyst Consultant
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management strategy based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
24/7 Teleworker IP Voice Network Consultant
Offsite Employees IP Voice Consultant Services
Progent can assist small and mid-size companies to configure VoIP platforms to provide their telecommuters the advantage of virtual access to the company phone infrastructure.
Ubiquiti UniFi U7 Pro WiFi access point Services
Ubiquiti UniFi WLAN Consultant Services
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and security cameras. Progent offers the skills of veteran wireless professionals who can help your organization to determine the benefits of Ubiquiti's UniFi technology for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Technical Support Services Wave 2 wireless controller
8540 wireless controller Remote Consulting
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Specialist Cisco PIX Firewall
Cisco Firewalls Professionals
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess if you should migrate to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Developer Firms Amazon AWS hybrid cloud integration
Amazon EC2 endpoint Coding
Progent offers cost-effective remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
ransomware removal and file restore Specialist
Engineer Conti ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
IT Services Forefront TMG
Microsoft Forefront TMG 2010 Remote Support Services
Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally administered Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reports generated by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Data Protection Manager 2016 and VMware Network Consultant
Data Protection Manager 2016 and VMware Remote Troubleshooting
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for key platforms such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, implement, manage, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management support to make sure you complete your SCDPM 2016 deployment on schedule and within your budget.
Computer Consultants ProSight NinjaOne Server and Endpoint Management
NinjaOne Server Monitoring Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management technology to keep your network running efficiently by checking the state of vital devices.
Microsoft Hyper-V Virtual Server Administration Network Consultants
Virtual Server Hyper-V Consultant
Progent's certified consultants can help you analyze the possible benefits of Hyper-V-based virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business software, evaluate your network architecture for optimal operation with virtual server technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, provide world-class consulting help for improving the security of your virtual servers, establish and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Windows and Solaris Technology Consulting Services
Windows and Solaris Computer Consultant
Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote Windows 2022 Remote Troubleshooting
Windows Server 2022 Online Consulting
Progent's certified Windows Server 2022 experts can help your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
