Besides offering rapid access to guidance from high-level IT professionals and subject matter experts (SMEs) to help Bristol, United Kingdom organizations with discrete IT issues or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as PC support, network administration, and Help Desk response. Temporary staffing can help businesses to deal with anticipated or surprise peaks in the need for network personnel, which may result from scenarios such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also fill voids caused by the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staffing services give businesses the versatility to respond to increases in demand for network personnel without dealing with the costs and delays that come with reviewing and recruiting professional IT help and without the risk of adding to your permanent staff size.
Key aspects of Progent's temporary staffing services include:
Progent's Shared Help Desk Service
- Fast availability of seasoned IT professionals
- Simple initiation, termination, and re-engagement of services
- Seamless extension of your in-house IT team
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Close relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Call Center program is a proven flexible staff expansion alternative that allows IT organizations to divide the work of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's extensive pool of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint support alternative based on by the leading shared PSA tool for managing, service calls, ticketing, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT expertise for organizations throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Bristol, United Kingdom Businesses
Progent's veteran team of certified consultants can provide Bristol, United Kingdom businesses a wide array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:
Contact Progent for Short-Term Staffing Services for Bristol, United Kingdom Businesses
To find out more details about Progent's short-term supplemental staffing services for Bristol, United Kingdom companies, call 800-993-9400 or visit Contact Progent.