Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts (SMEs) to assist Bristol, United Kingdom companies with discrete IT issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more broadly defined assistance like PC help, IT administration, and Call Center response. Short-term staffing can help organizations to respond to planned or unplanned peaks in demand for IT services, which may be caused by situations such as company mergers, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps left by the loss of in-house staff members due to vacations, health issues, resignation, etc.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary supplemental staffing services offer businesses the ability to respond to increases in requirements for network services without being saddled with the expense and hassle that come with identifying and hiring professional IT personnel and without the burden of adding to your full-time head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Simple initiation, cessation, and re-engagement of services
  • Seamless augmentation of your full-time IT team
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-spectrum source for network support
Progent's Shared Center Service
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house network personnel and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Call Center program is a collaborative support solution powered by the leading group PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT services for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Bristol, United Kingdom Companies
Progent's nationwide roster of certified consultants and technical experts can deliver Bristol, United Kingdom businesses a broad range of online consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Bristol, United Kingdom Organizations
To find out more about Progent's temporary supplemental staffing services for Bristol, United Kingdom companies, call 800-993-9400 or visit Contact Progent.