For small office networks located within the state of Tennessee, Progent's Microsoft and Cisco authorized technical experts can deliver online assistance and troubleshooting to repair your network troubles fast and affordably. Progent has developed enterprise-class skills, software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the cost and delays associated with in-person service dispatches.
If your Tennessee small business is situated beyond the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This results in a network environment that is unstable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is an important qualification that represents expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass an extensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-certified Cybersecurity audit consultant trained to help businesses in the fields of IS audit services, information technology enforcement, systems and architecture lifecycle, IT service delivery, protection of data assets, and business continuity preparedness.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to block or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup/recovery system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.
MS Project Server Setup and Support
Progent's certified Microsoft Project Server consultants offer advanced remote and on-premises support services for Project Server as well as for Microsoft platforms that integrate closely with Project Server. Services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 planning and deployment, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to help you to optimize your environment to accommodate local, branch, home-based, and mobile workers so that they can use Project Server to work together safely and efficiently. Progent's security consultants can assist you to plan and enforce security workflows that protect important project information without interfering with the productive exchange of authorized information.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates including HIPAA and Sarbanes-Oxley. Read about the complete ProSight family of affordable network management outsourcing services for small organizations.
Android Smartphone Integration and Management
Progent's Android smartphone integration expertise have years of background providing remote and onsite support for organizations of any size who want to incorporate Android phones and tablets into their information systems so that mobile clients can work together from anywhere. Progent offers the range of know-how to solve technical issues that involve numerous vendors and that represent a combination of legacy and up-to-date information technology. Progent offers cost-effective remote consulting to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to help you complete major IT projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) integration experts can provide cost-effective remote support to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed support or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud platform.
Juniper and NetScreen Support
Progent's Juniper Networks-certified network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS consultants offer support for Juniper's premiere network control software to help your business to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage networks that include a combination of Juniper's software platforms.
Live Online Seminars for Desktop Applications
Progent offers online classes for popular productivity software. Progent's Webinar training covers areas such as Office 365 Excel and Power BI reporting, Office 365 Word VBA development, Publisher co-editing, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Live online training provides the benefits of conventional classroom sessions, including immediate communication between clients and teachers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of multiple trainees.
Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's extensive suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of product bundles targeted at markets ranging from individuals and home offices to global enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can help your business to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate local and cloud resources.
Migration Consulting for Skype for Business Server
Progent's Skype for Business integrators offer remote and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified information security consultants can help you create and verify a security environment for your Skype for Business solution that meets regulatory requirements.
VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Comprehensive Support for Systems at Colocation Sites
There are several hundred world-class Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's Internet data center consulting experts can enhance your network's fault tolerance and performance by helping you select a colocation site that addresses the particular needs of your company including geographic location, space, communications, budget, and value-added features and services. Progentís data center IT services are designed for businesses with equipment located at colo hosting sites and in need of on-demand in-person service at the colo site plus remote help from Microsoft and Cisco qualified professionals. Progent provides a selection of colocation center support services including system topology analysis, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage clustering systems.
Wireless IP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize numerous components of your wireless environment such as APs, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration consultants offer online and onsite support to help your organization create and maintain a Cisco wireless IP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core features initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 experts can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, team, create an enterprise-wide security strategy, streamline network administration, help with application development, and build and validate a DR/BC plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the benefits of Windows Server 2016 for your business and plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture.
Get in Touch with a Progent Computer Consultant
To find out how to access a Progent computer support expert for online or onsite expertise in , phone 1-800-993-9400 or visit Online Computer Support.