If your company computer network is in Tennessee you can have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with critical problems affecting your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified support professionals available online of any nationwide support organization in the country. Rates are reasonable, charges are per minute, engagement is quick, and support is world class.
If your Tennessee network is situated some distance from more populated metropolitan neighborhoods like Memphis, Nashville, Knoxville, or Chattanooga, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often problematic when you have a network crash. This can cause a drop in productivity for your business, upset customers, unproductive employees, and distracted executives. By contacting Progent, you can get in touch with a qualified engineer ready to provide help whenever you have to have it to keep your computer network operating.
Because Progent charges for online support on a per-minute basis, your company pays just for services delivered. Progent asks for no service activation surcharge. Some online support organizations demand large minimum fees or bill for each fifteen minutes or longer. Progent's small granularity and simple billing policy do away with large bills for fast solutions.
If your Tennessee business requires technical help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's experienced team of remote consulting professionals offers a wide array of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most complex network trouble faster than is feasible with ordinary independent support organizations or with the internal support resources usually found in small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also have a number of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, CCDA and CCDP.
To assist businesses who run environments based on a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support team can provide the services of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent offers remote contact with engineers who have been awarded major security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with particularly tough jobs. This speeds up resolutions of urgent problems, prevents network disruption, and reduces technical support invoices.
For organizations throughout Tennessee, Progent enables immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to fix information system problems that are hurting your business but are beyond the experience of your local network maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-qualified network experts can connect to your computer environment via the latest remote troubleshooting technologies in order to provide fast and affordable diagnosis and remediation of serious network problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Tennessee Company
Progent's network engineers are qualified to provide expert assistance for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can assist Tennessee small businesses to maintain a broad set of computer products and technologies that include network infrastructure, email support, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and streamlined management, and moving from outdated systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts offer online troubleshooting for computers powered by leading derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Operating System,
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for providing fast and economical access to Cisco CCIEs. CCIEs are sought-after network engineers who earn this rare certification by completing intense testing administered by Cisco. The vast majority of CCIEs work for large enterprises or national Internet service providers (ISPs), and as a result their expertise is not readily accessible to smaller companies.
CCIE and CCNP certified engineers from Progent can help your business to design, configure, and manage a converged network infrastructure that can simplify operations, lower costs, and accelerate time to positive ROI. By providing Cisco broadband routers experience with Cisco Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly enhance the business value of your network infrastructure in Tennessee. For more information about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Services.
Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified remote service professionals offer computer system repair and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can help you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server application development,
Microsoft Skype for Business configuration support and Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Qualified Security Specialists
Progent offers you access to accredited CISA, CISM, and ISSAP security consultants who offer a variety of system protection solutions to improve the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist you to recuperate quickly from an attack. Security services available from Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; fast recovery from virus and worm assaults; configuring firewalls; establishing secure techniques for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. For additional information on Progent's security expertise for small and midsize businesses, see Progent's Engineering Services for System Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac environments by offering help services and education in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers in-depth engineering expertise and training in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft applications including CRM, Project, MS Word, and Office Excel. To learn additional information about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing Options
Progent offers a selection of service offerings for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large roster of Cisco-certified network specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your clients easy communication with a dependable technical support resource with extensive background delivering phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive recognition as a solid driver of business success, and Progent's goal is to fix and not simply document problems. To learn additional information about Progent's Help Desk service and outsourcing, see Progent's Call Center Services.
Progent's Online Service Tools
Progent has developed a set of optimized technologies, refined over years of field experience, focused on enabling the most advanced standard of efficiency for delivering online engineering support and troubleshooting for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access permits the experts of Progent's remote service group to link to your environment remotely without compromising corporate security.
Progent's advanced customer support database software includes extensive documentation for all service provided to Progent's customers. Every active Progent team consultant has access to the specifics of support rendered to every client by any team engineer. This database of problems and solutions is organized as a readily accessible internal database that permits Progent's online technical experts to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' in-house engineering personnel that allow Progent's remote consulting experts to come up with the best solutions quickly.
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Now
To find out how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency online engineering expertise in Tennessee, phone 1-800-993-9400 or visit Urgent Online Network Support.