For business computer networks located in the state of Tennessee, Progent's Microsoft and Cisco qualified consultants can provide online help and remote troubleshooting to solve your computer network troubles fast and cost effectively. Progent has developed enterprise-level skills, advanced software tools, and support knowledge bases to diagnose and fix network problems without the cost and time delays normally associated with on-site service dispatches.

If your Tennessee business is located outside of the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer network support choices may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the job, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

IT Consulting Services for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the pioneers in delivering expert remote IT consulting and has delivered IT support to organizations in every state. Progent's online IT support for local governments eliminates travel expenses and resolves problems more quickly than on-premise support.

Oracle Database Administration Services and Application Development
Progent can provide the services of an Oracle expert for Oracle DBA support or an Oracle application programmer for building RDBMS business applications. Progent's Oracle DBAs can assist you to streamline critical Oracle database management activities such as performance tuning, backup and restore processes, and information security. Progent's Oracle application programmers can assist you to design, test, troubleshoot, or migrate Oracle-based applications based on PL/SQL. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize current SQL code using Oracle's SQL Access Advisor.

Progent is a Gold Certified Partner with Microsoft
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest class of businesses that operate closely with Microsoft, have been tested for IT skills, and have confirmed customer references. Microsoft Gold Certified Partners must maintain large staffs of IT professionals who have completed comprehensive proficiency testing. Microsoft Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

Offsite DPM Backup Service Package
Remote data backup is key to a comprehensive business continuity solution. Progentís affordably priced Offsite DPM-based Backup Service Package incorporates the advanced capabilities of System Center Data Protection Manager with the world-class security facilities of the Herakles co-location center to provide continual, non-disruptive backup for as much as 2.5TB of data from one or several of your Windows servers. Progent's managed service package includes all setup, support, and tracking required for a comprehensive offsite backup system.

Citrix Virtual Windows Desktop Consulting
Desktop virtualization platforms from Citrix permit quick provisioning of new desktops, rapid publication of new applications, streamlined desktop image management, quick restoration after desktop hardware failure or loss, reduced initial investment in and extended useful life for desktop PCs, consistent high performance, tight control of security policies, and the ability to prevent sensitive corporate or government information from being taken from the data center. Progent's Citrix XenDesktop engineers and XenApp experts can help your IT staff to assess, test, install, administer, and troubleshoot Citrix virtual desktop technology and can assist you with other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

Assistance with Selecting an Internet Service Provider and a Connection Plan
Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services provided by Progent include assessment of your existing bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Juniper and NetScreen Support
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premiere network operating system to enable you to simplify the administration and strengthen the security of your Juniper Networks VPN appliances, firewalls, and high-performance switches. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a combination of Juniper's OS platforms.

VoIP Design and Consulting Services
Progent can provide a Cisco Certified Internetwork Expert or a Cisco Certified CCNP to help your company to deploy Cisco CallManager technology. Progent can examine your current LAN and Internet access infrastructure to assess whether your environment is ready to support VoIP, help you choose and deploy Cisco components that make sense for your current situation and that can handle future expansion, and integrate your Cisco-based VoIP solution with technology from third-party suppliers.

Citrix Certified XenServer Consulting Support
Progent's Citrix XenServer consultants can assist you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to enhance resource utilization, performance, security and compliance, uptime, and recoverability.

Anti-Virus and Anti-Spam Protection via Managed Services
Progent has partnered with Postini to offer a cost effective, comprehensive package to keep your company mail free of spam and malware. E-Mail Guard is a managed service built around Postiniís Perimeter Manager that handles the protection and management of company email by providing continually upgraded spam and virus protection, content filtering, and protection against email-borne directory harvest and denial of service attacks. E-Mail Guard also provides monitoring, analysis, and content management tools plus outbound scanning to help you to troubleshoot your mail environment and specify and police corporate email policy.

Microsoft Windows 2008 Hyper-V Virtual Server Consulting
Progent's certified Windows Hyper-V engineers can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for smooth operation with virtual server technology, assist you in migrating to Windows Server 2008 or transitioning to Windows Server 2012 R2 and configuring Hyper-V, educate your network management staff to track and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual machines, design and validate business continuity processes that maximize network availability, and provide continuing consulting and maintenance including affordable online repair and turn-key Help Desk services.

Web Development Consulting
If you need to revamp your company Web site, develop internal web sites for applications such as HR or employee education, establish a standout Web presence for a new business, or create enterprise-class, database-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's experts can also help you to support your web environment by building and managing a protected, dependable server and connectivity environment featuring offsite and wireless connectivity. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for popular web site development platforms. For data-intensive web applications, Progent can provide the expertise of Microsoft SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

Microsoft Windows Server 2012 Migration and Support
Progent's certified Windows Server 2012 R2 consulting experts can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premise, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, team, develop a corporate-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
















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