For business computer networks located throughout the state of Tennessee, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your Tennessee organization is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the common remote Cisco router consulting services offered by Progent include configuring domain name, IP addressing, routing tables, clock, security logon banner and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, and BGP peering arrangements; updating router's IOS image; validating failover; resolving VPN tunnel and routing issues; producing a network diagram and documenting configuration; plus policy and business recovery strategy.

Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the Herakles/QTS Colocation Center in Sacramento, California includes a variety of dedicated servers and network infrastructure intended to be utilized remotely or on site to facilitate piloting, assessments, capacity testing, repair, disaster recovery simulation, training, and other reasons to help Progent's clients succeed with major projects.

Remote Support for Windows Server 2008
Windows Server 2008 R2 is a major advance in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 engineers can provide expert, affordable online consulting to assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing certified consulting, troubleshooting, education, management, monitoring, and security expertise.

Juniper Consulting and Support
Progent's Juniper Networks-certified network consultants can assist you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to enable your business to streamline the management and strengthen the protection of your Juniper VPN appliances, routers, and switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a combination of Juniper's OS platforms.

Offsite DPM Backup Service Package
Remote data backup is central to any serious disaster recovery strategy. Progentís affordably priced Offsite Data Protection Manager Backup Service incorporates the power of System Center Data Protection Manager with the world-class security facilities of the Herakles co-location center to provide continual, transparent backup for as much as 2.5TB of data from one or several of your Windows-powered servers. Progent's managed service offering includes all setup, management, and monitoring required for a comprehensive offsite data backup solution.

Management Reporting and Analytics Consulting
Progentís business reporting professionals offer experience in Crystal Reports, FRx, SSRS, and Microsoft Access reporting software. Progent can also help you set up the server, networking and protection infrastructure needed to support a state-of-the-art reporting solution. Progentís reporting specialists can be especially useful in assisting you to integrate data from various data sources such as Office Access, Microsoft Excel, XML, OLAP, SQL and a broad selection of accounting tools and corporate planning software.

Video Conferencing Consulting Services
Progent can provide the support of a certified video conferencing engineer with expertise integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to design, install, expand, or maintain a video conferencing environment that protects your investment and maximizes the business value of your information network. Progent also offers the services of infrastructure consultants able to assist businesses of any size to create and troubleshoot a network that delivers the speed, reliability, security, and scalability you need to support your telepresence environment.

Consulting Expertise for SCOM 2012
Progent's Microsoft Gold-certified SCOM 2012 consulting experts have over 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and tune System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to fix serious problems uncovered by SCOM 2012.

Citrix Certified XenServer Virtualization Support Services
Progent's Citrix certified XenServer consultants can help your company to understand the strategic advantages of XenServer and other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.

Microsoft SharePoint Consulting Services
Progent's Microsoft-certified SharePoint 2010 developers and SharePoint 2007 support professionals can help you rationalize the business case for implementing the current version of Microsoft SharePoint, advise you on the most sensible edition of SharePoint Server for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Contact Center support.




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