For small office computer networks located in the state of Tennessee, Progent's Microsoft certified professionals can provide remote phone support and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has acquired top-notch expertise, sophisticated tools, and support knowledge bases to identify and resolve network problems without the high cost and delays associated with on-site service visits.

If your Tennessee small business is located beyond the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of expert network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a extensive range of customers. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular business accounts.

Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and install a Wi-Fi wireless network optimized for your facilities, offering your business a WLAN that has the coverage, speed, load-handling capability, QoS, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service. Progentís on-premise survey features physical walkthroughs, spectrum and security audits of your current wireless network, evaluation of your buildingís layout, measuring for RF interference, RF propagation modeling, identification of optimum locations for customer-requested Wireless Access Points including Cisco Aironet and Apple AirPort devices, and a detailed report describing a new wireless network.

Offsite Data Protection Manager Backup Service
Remote backup is a vital part of a comprehensive business continuity strategy. Progentís affordably priced Offsite DPM Backup Service combines the power of Data Protection Manager with the world-class security facilities of the Herakles co-location center to deliver continual, transparent backup for up to 2.5 Terabytes of data from one or several of your Windows-powered servers. Progent's service offering includes all configuration, support, and tracking required for a complete offsite backup system.

In-depth Experience with Microsoft's Popular Server Technology
Progent provides in-depth expertise in Microsoftís popular server platforms. Progent offers Windows Server 2012 R2 consulting and support, Windows 2008 R2 help, Microsoft Windows Server 2003 design services, Windows 2000 Server upgrade support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 consulting services, and Microsoft SQL Server 2012 and 2014 consulting and technical support.

Planning Consulting Support for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was released over a a dozen years, and Progent has the scope of technical knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 migration.

Web Development Services
If you want to revamp your company web, develop internal Webs for applications like human resources or employee training, build a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide talented and seasoned web architects and developers. Progent's experts can also assist you to support your web solutions by designing and maintaining a secure, robust server and communications environment featuring offsite and wireless access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site authoring tools. For database-driven web sites, Progent can provide the services of certified SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

SQL Server Application Programming
Progent's certified SQL Server developers can assist with the entire lifecycle of building and managing SQL Server applications. Progent follows leading practices using Microsoft's MSF Framework to create scalable, easy-to-manage custom applications and to finish software development projects on time and on budget. Software development support available from Progent for SQL Server environments includes requirements analysis, logical and physical modeling, ETL development, data integrity, T-SQL programming, software configuration, storage management, tuning, backup/recovery strategies, clustering and virtualization, synchronization, security, and fault tolerance.

Collaborative Approach to Service and Technical Issue Escalation
Information technologies have become ever more sophisticated. In addition, typical small office networks incorporate solution from many different vendors. This makes network integration and support increasingly challenging. It is unfeasible for even the most experienced engineer to have in-depth knowledge in all areas of information technology, or broad hands-on experience in the enormous range of brands, models, and updates that small businesses incorporate in their information networks. Progent follows a team methodology to network consulting and relies on subject matter specialists to bring high-level skills when necessary to fix complex technical issues efficiently, at the least expense to you.

Microsoft SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint 2010 specialists and Microsoft SharePoint Server 2007 experts can assist you to evaluate the business case for deploying the current version of Microsoft SharePoint, advise you on the most appropriate version of SharePoint Server for your circumstances, provide setup and deployment services, help you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, develop a comprehensive security strategy that encompasses portal solutions, and deliver maintenance and Help Desk Call Center services.

Expert Consulting and Support Services for Systems at Colocation Sites
There are hundreds of enterprise-class data center colocation sites in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's colocation consulting professionals can enhance your systemís reliability and performance by helping you choose a colocation facility that meets the particular requirements of your company including geographic location, size, connectivity, affordability, and value-added features and services. Progentís data center IT services are intended for businesses with equipment housed at colo hosting facilities and requiring timely on-site assistance at the collocation facility plus remote help from Microsoft and Cisco certified experts. Progent provides a selection of colo center support services including network architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server cluster systems.
















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