For business computer networks located throughout the state of Tennessee, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your Tennessee organization is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

Planning and Deployment Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP experts offer online and onsite support to assist businesses of all sizes to plan, deploy, maintain, expand or repair Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist you to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASA routers and firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or device.

Exchange Server 2016 Migration Consulting
Progent's MS Exchange 2016 Server consultants can assist you in all phases of your migration to Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Immediate Help for Urgent Problems
With Progentís urgent remote network support services, your company can get instant assistance for issues that are causing lost productivity. Remote support does away with the lengthy wait and higher cost associated with in-person network service. For typical administration tasks, Progentís online support consultants can finish most jobs within a few minutes of receiving a request, instead of requiring you to live with a problem for hours for on-premise support to arrive.

Oracle DBA Services and Application Development
Progent offers help from an Oracle certified consultant for Oracle database administration expertise or an Oracle application programmer for creating database applications. Progent's Oracle database administrators can assist you to simplify critical Oracle database management activities such as database tuning, backup/recovery strategies, and information protection. Progent's Oracle software developers can help you to build, tune, enhance, or migrate Oracle applications based on PL/SQL. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the Herakles/QTS Colocation Center in Sacramento has a collection of advanced servers and network equipment that can be used remotely or on premise to facilitate piloting, evaluations, capacity testing, repair, disaster recovery planning, training, and additional purposes to help Progent's customers successfully carry out large-scale projects.

Remote Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class online support for Microsoft Windows and Cisco-based systems Nationwide. Progent's certified professionals have the experience to help you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's staff of engineers makes it possible to escalate even the toughest issues to appropriate specialists as necessary. Whether you require occasional phone support and remote repair or ongoing access to a Help Desk Call Center, Progent's consultants can provide your company with enterprise-level support without the high cost and management hassle of maintaining a big in-house support group.

Microsoft Exchange Server 2013 Upgrade Consulting
Progent can provide comprehensive Microsoft Exchange Server 2013 migration consulting such as cost/benefit evaluation, outsourced or co-sourced project management, site analysis, cost estimates of new software licenses and hardware needed, preparing your Active Directory forest and its domains to work with your Exchange Server 2013 environment, designing Database Availability Groups that deliver maximum availability to your mailbox servers, system testing at a client's site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange Server 2013 and older editions of Exchange Server, implementation of the new Exchange environment, decommissioning the previous servers, and webinar training for client's IT staff and users.

Fast and Economical Online Support Nationwide
Progent has delivered remote or onsite IT support help to organizations in each state in the country. Many of these customers have shown their high regard for Progent in the form of testimonials to the quality of Progent's service staff. Take a look at Progent's client testimonials to see what people have said concerning the quality of Progent's consulting services

Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can help your business to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to get three times the speed for your wireless network while extending the coverage area.

Security Inventory Evaluation for Small Businesses
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an objective network security assessment from a qualified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure machine inside your company firewall to determine the risk to internal assaults. Both security inventory packages are configured and executed from a protected external location.

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