For small office network systems located within the state of Tennessee, Progent's Microsoft qualified technicians can provide remote phone assistance and troubleshooting to fix your computer system issues quickly and cost effectively. Progent has acquired enterprise-level expertise, software tools, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and delays normally associated with in-person service calls.

If your Tennessee company is situated outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network systems support options may be limited in skills, or not available during a crisis. This results in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of seasoned network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to provide excellent network solutions.

Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service computer support firm like Progent as opposed to an individual freelance consultant, you are ensured timely access to knowledgeable professionals whenever you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with other clients will cause you to be without help during an emergency.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering you a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite survey features physical inspection, spectrum and security audits of your current WLAN, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of optimum locations for client-requested Wireless Access Points (WAPs) including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive report defining a new wireless network.

Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security experts can help you to perform comprehensive security evaluations, recover rapidly from intrusions, configure firewalls, configure safe techniques for remote and mobile connectivity, deploy spam filtering and email encryption, and develop a corporate-wide security plan built around 24x7 automated network monitoring.

Microsoft Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 experts can deliver a variety of consulting services to help organizations of any size to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create test environments to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans based on industry best practices. Progent's consultants can also provide Windows 10 migration help.

Easy Sign-on and Pricing Model
Progent makes it easy to become a customer. Progent requests no complicated contracts, no minimum commitments, no retainers, and no minimum support time for services provided during regular business hours. All consulting time is fully documented and invoiced to the actual minutes utilized. Per-minute billing eliminates situations in which customers pay major bucks for quick fixes. You are billed only for the services you receive.

Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer virtualization consultants can assist you to evaluate the business benefits of XenServer and other Citrix platforms, and can help you to plan, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consultants can provide Microsoft System Center 2012 Configuration Manager design and deployment and Intune expertise to consolidate and simplify the administration of your PCs along with your web-facing mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business requirements.

Response Time of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center (TRC) is committed to providing the best level of online computer support services offered anywhere for both emergency and non-critical problems. For urgent problems that affect many workers, vital personnel, or a line-of-business program, the TRC can engage in one hour or less. For standard issues, the TRC is committed to respond in less than two hours. Regardless of criticality, your ticket will be created promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will contact you on each corrected issue to verify you are satisfied with the outcome and willing to close the ticket. Find out more about Progent's TRC Customer Commitment.

Design, Deployment and Troubleshooting Expertise for System center 2012
Progent's Microsoft System Center consulting experts have over a decade of experience integrating, supporting and fixing the core components that make up System Center and can assist your organization to design, deploy, support, and repair your System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can help your organization to migrate to the latest edition of System Center from an older release or from another IT management platform to provide the advantages of best-in-class deployment, automation, security, plus datacenter and application availability and performance monitoring.

Virtualization Support
Virtualization technologies allow businesses to run several virtual servers on a single actual computer. Typical applications for virtualization are hardware efficiency, inexpensive hosts for programs that only run on older operating systems, and economical segregation of software programming or pilot environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows Server 2008 Hyper-V Virtualization consulting, Windows Server 2012 R2 virtual networking support services, VMware vSphere virtual server integration services, and Citrix XenServer assistance. Progent can configure virtual servers to maximize performance, dependability and ease of administration while at the same time cutting costs; suggest and test business recovery strategies that minimize downtown in case of a catastrophic failure; and provide continuing support, repair, and consulting services as computer technology advances.

Immediate and Economical Online Consulting and Support Throughout the U.S.
Progent has delivered online or on-premises technical support assistance to companies in each state in the United States. Many of these customers have indicated their appreciation to Progent in the form of testimonials to the quality of Progent's support personnel. Check out Progent's client testimonials to learn what people have said concerning the high level of Progent's consulting services

Wireless IP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically demands that you set up and optimize numerous components of your wireless environment including APs, switches, wireless LAN controllers, and call management software. Progent's wireless IP phone configuration consultants offer remote and onsite support to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Contact a Progent Network Support Expert
To find out how to access a Progent network support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Help.














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