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  • Since Progent is a Certified Partner for Microsoft, every Progent consultant has access to the technology and training resources required to deliver the best computer support possible. Progent's IT outsourcing, Contact Center, Office 365 integration expertise, and application programming services allow small business customers to benefit from the broad array of knowledge found in the IT departments of big companies without the significant cost and distraction of building and managing a large in-house IT staff.

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  • Progent offers online instruction for a range of productivity applications. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, Publisher collaboration, Office Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Online instruction offers the benefits of conventional in-person sessions, such as instant communication between students and teachers, but avoids the costs of transportation and the challenge of trying to synchronize the availability of trainers and students.

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  • Based in the , Progent provides Microsoft and Cisco technology support services onsite support, IT management outsourcing and network consulting services to organizations in California and in major metropolitan areas across the U.S. Progent can also provide advanced remote IT consulting services, network monitoring, and urgent technical support to cut expenses and reduce productivity loss for organizations anywhere in the United States.

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  • Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and deployment of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent started Progent in order to address the needs of small businesses who can't justify the burden of supporting a large IT team but who still require information systems with enterprise-class reliability, protection, and responsiveness.

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  • Progent is experienced in the architecture, configuration, and integration of cohesive network systems by melding advanced technologies from a pool of top hardware and software companies. Services available from Progent include Microsoft technology consulting support, Cisco networking engineering, consulting for Apple macOS, Mac OS X and Apple iOS technology, Linux support, BlackBerry and other smartphone management, VMware vSphere and vCloud deployment, Oracle database administration and application development support, Citrix desktop virtualization support, and Juniper Networks firewall and VPN router configuration.

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  • Progent can give your company affordable online access to Microsoft Exchange 2016 Server migration support, certified Exchange Server 2013 consulting experts, Microsoft Exchange Server 2010 experts and Exchange Server 2007 experts to create a fault-tolerant email system that includes protected email access throughout your small business. For road warriors with handheld computing devices, Progent offers Apple iOS and Android tablet and smart phone integration support and RIM Blackberry management consulting.

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  • ISA Server 2006 and its replacement Microsoft Forefront TMG are discontinued software platforms that include an application-layer firewall able to guard networks from outside and inside threats. Both of these products provide in-depth examination of network protocols to detect threats that frequently evaded early-generation firewalls. Microsoft ISA Server was superseded by Microsoft Forefront Threat Management Gateway, which was based on ISA Server 2006's architecture while providing a variety of improved capabilities. Forefront TMG has been discontinued by Microsoft, and the security features provided by the platform are now commonly handled by dedicated hardware devices from companies that include Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and management.) Progent offers advanced Forefront TMG 2010 support services and ISA Server 2006 expertise to help you maintain and debug your legacy firewall environment, and Progent can help your organization to migrate efficiently to a more current firewall solution by providing planning, configuration, optimization, IT staff training and troubleshooting.

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  • Progent's certified Microsoft Project Server and Project Online consultants offer advanced expertise in deploying and using all editions of Microsoft Project and can provide a wide variety of affordable remote support services based on best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Support services available from Progent include system planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.

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  • Progent's SQL Server application programmers can assist you to build and support database applications based on Microsoft's SQL Server RDBMS. Progent adheres to leading practices to create efficient, manageable SQL Server database applications and knows how to team with a customer's management to deliver projects in a timely and affordable manner. Progent for can assist your company to create Microsoft SQL Server solutions by offering a broad selection of professional support services such as specification of features and scope, data tier architecture, ETL development, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, replication solutions, security and compliance, and fault tolerance.

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  • Progent's Cisco CCIE-certified network consultants offer expert remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize businesses and campus LANs to giant data centers and public clouds. Progent can show you how to implement Cisco's rapidly improving switching technology to realize the throughput, scale, uptime, virtualization, data protection and manageability demanded by your business. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. For details about Progent's consulting and support for Cisco's Nexus line of switches, see Nexus switch support. To learn about Progent's support for Meraki switches, go to Cisco Meraki switches consulting services.

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  • Even if your IT budget is small, Progent provides value-priced service packages that will give your network system the stability, compliance, and functionality your business requires. Progent's optional Round-the-Clock Network Monitoring and Reporting service packages, leveraging the talent of experienced Microsoft and Cisco certified IT engineers, the most advanced network management applications, and economical service programs, can keep your critical computer network software and servers up and running.

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  • Progent can provide affordable access to an Oracle consultant for Oracle DBA services or an Oracle application programmer. Progent can assist you to develop efficient mechanisms for critical Oracle DBA tasks including performance tuning, backup and restore processes, and information protection, or mentor your IT staff how to use industry best practices for streamlining major administration tasks. Progent can in addition offer the support of a PL/SQL programmer to assist your company to build, test, enhance, or port Oracle applications that can vary from business reports to database-powered web commerce sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize existing SQL programs using Oracle's SQL Tuning Advisor.

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  • Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of legacy software configuration objects in on-line AD systems, and restoration of failed installations of Active Directory and AD-dependent applications. Progent is also proficient in using advanced Active Directory tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key areas such as AD naming standards, hierarchical model, IT management model, utilization and structure of group policy objects, plus security and monitoring definitions. Progent can also analyze the impacts of server and service implementations on capability and performance. Progent can assist businesses to plan and implement deployments of AD Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

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  • Progent's Microsoft Project and Project Online experts offer comprehensive remote and on-premises support services for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work in conjunction with Microsoft Project. Consulting support services offered by Progent include Project Server and Project Professional planning and support, SharePoint 2013 migration planning and application development, SharePoint 2010 design and configuration, Microsoft SQL Server 2016 migration, SQL Server 2014 integration, Microsoft SQL Server 2012 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 support, Office Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to help you to optimize your environment to accommodate local, branch, home-based, and mobile workers so they can use Project Server to collaborate safely and efficiently. Progent's network security experts can assist your IT team to plan and police security workflows that protect important project information without disrupting the productive exchange of legitimate data.

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  • Progent follows a team model for problem escalation, making it efficient to fix even the toughest network issues that can appear from time to time. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-premier consultants, Progent can rapidly and affordably repair networking problems that would baffle most computer support companies. Working with thousands of businesses on installation and troubleshooting projects every year provides Progent a well-grounded understanding concerning which techniques work and which ones do not in solving network problems.

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  • Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is a powerful server role for web hosting and web software programming. The latest releases provide improved security, reliability, scalability, and debugging while also delivering major enhancements in automated and remote management. A variety of familiar extensions to IIS have been built into newer releases such as the rules-based Request Filter Module (previously known as URL Scan), which can block dangerous HTTP requests from being executed by web software. Progent's IIS experts can assist you to deploy IIS and the recent extensions to IIS Manager like the GUI interface for managing ASP.NET applications.

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  • Progent can provide Microsoft System Center 2012 Configuration Manager design and deployment, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune consulting to centralize and simplify the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device management solution or help you to modify your existing SCCM 2016 ecosystem to accommodate your changing IT requirements.

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  • Progent's Microsoft certified Windows 7 migration engineers can help you to administer and troubleshoot Microsoft Windows 7 devices. Progent can also show you how to estimate the likely strategic advantages of adopting Microsoft Windows 8.1 or Windows 10. If it makes sense for your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 integration experts can assist your IT organization to plan and execute a non-disruptive deployment of Windows 10.

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  • Progent's eCommerce application software consultants can assist your company to setup an e-commerce infrastructure that is protected, dependable, and fast. Progent can also enable you to develop a web site that is integrated with your marketing and supply chain software to lower the expense and increase the stability of web-based B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect specialized web software based on powerful programming tools or customize off-the-shelf programs so that they address your individual business requirements. For data-driven applications, Progent can provide the expertise of certified SQL Server developers, Oracle developers and database administrators, MySQL consultants, and Microsoft Access application developers.

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  • Progent's Experts Team provides in-depth help in specialized application areas, allowing you to create fast, inexpensive and comprehensive IT solutions that address the specific requirements of your operation. Progent's application development consultants can assist you to customize Microsoft's major business packages by providing a variety of services including Microsoft Dynamics AX (Axapta) ERP Software consulting services, Dynamics GP/Great Plains Accounting Software education and integration, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL (Solomon) Business Accounting Software migration and support, and Microsoft Dynamics RMS configuration.

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  • Progent's group of IT consulting experts can assist large businesses to architect, set up, and manage major rollouts of key Microsoft technologies by providing support like Microsoft Active Directory design, MS Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business Server migration consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 migration and Microsoft SQL Server 2014 application development. Progent has helped some of the world's biggest organizations to integrate solutions powered by Microsoft products and offers branch office IT supports for enterprises with branch offices in the or larger cities throughout the United States.

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  • Progent's most popular enterprise support services include evaluation, piloting, deploying and troubleshooting IT environments based on Microsoft products by offering services such as complex Active Directory configuration, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SQL Server application programming, and Oracle database administration support and development. For application and infrastructure management, Progent offers Microsoft System Center 2016 planning and support, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment, and Microsoft System Center 2016 Configuration Manager design and integration. For Windows 8.1 expertise, Windows 10 migration consulting, and Microsoft Exchange 2013 Server migrations, Progent can help with design and also offers local support in deployment at locations in major cities across the United States. Progent's large group of Cisco CCIE network support experts can assist large businesses to fix intractable network problems affecting the reliability or responsiveness of multi-vendor networks. Progent's GIAC, CISSP, and CISA certified security engineers can perform a professional and comprehensive network security assessments to help enterprises validate their compliance with mandated security standards.

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  • In conducting IT projects for enterprise customers, Progent uses a phased method based on discreet milestones in order to meet budget constraints, scheduling deadlines, and technical goals while minimizing system disruption. Progent's methodology utilizes field proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework and includes requirements definition, architecture proposals, project pilots, design adjustment, and expertly guided production roll-out. All phases are comprehensively documented to provide a comprehensive description of technical services delivered and to assist in ongoing system management.

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  • Progent offers access to the cost-effective support of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.

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  • Progent provides MRP consulting services through business software professionals who can help with for a wide selection of business software including Microsoft Dynamics business solutions, packages from other suppliers, and legacy applications. Progent offers help for key areas of business software such as financials, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for human resources, marketing, retail, and product distribution.

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  • Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for critical applications by providing unified, cross-platform tracking of physical and virtual resources deployed across on-premises systems and cloud environments. Progent's consulting group can provide world-class online and onsite expertise to assist businesses of any size to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help your company to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources based in public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

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  • For enterprise project management assistance, Progent can provide access to senior IT experts with decades of background as IT project managers for program development, information technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management skills to help enterprise customers to follow best practices to make sure development or deployment projects are successfully completed on time and within budget.

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  • The extensible architecture of Microsoft Dynamics GP (formerly Great Plains) makes it easier to create customized Dynamics GP applications that offer all of the core functionality of popular Dynamics GP components but also meet the individualized needs of your business. With access to the Modifier with Microsoft VBasic for Applications, programmers can work with the most widely used customization platform in the industry to adapt Microsoft Dynamics GP information views, add or modify business logic, and customize forms. Progent's Office 365 consultants can show you how to benefit from Dynamics GP's integration with Microsoft Office and Office 365 apps. Progent's experience with Microsoft .NET technology, Microsoft SQL Server 2016 integration and development and SQL Server 2014 programming, and development experience with VBasic, Visual Studio, Continuum and other developer tools make it possible to create custom line-of-business applications and web eCommerce solutions that integrate seamlessly with Microsoft Great Plains.

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  • Progentís 64-bit upgrade support specialists can help your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit processing, plan an economical migration process that minimizes business disruptions, and offer timely online help to assist you to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-certified engineers can help you to integrate the 64-bit editions of Microsoft products like Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.

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  • Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.

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  • If you are creating UNIX or Linux software on a network that includes Windows-based servers, desktops and software, Progent offers IT outsourcing and consulting services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using automated network monitoring and providing online and optional onsite help as needed, Progent provides Linux and UNIX developer support that provides a cost effective way to maintain an information technology network that features high availability, comprehensive security and performance.

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  • Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of dependability and expandability and is also easy to move to another host. Progent's Private Cloud hosting and management options are based upon mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence. Learn more about Progent's ProSight family of managed services for small organizations.

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  • Microsoft's virtual desktop solutions lower the work needed for IT managers to set up applications so they are standardized across a corporate workforce, offer the ability to manage access to critical information, and enable fast deployment of new or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies client connectivity, improves performance, tightens security, centralizes administration, and offers an almost transparent client environment. Progent's Windows Server 2016 consultants can help your company to evaluate the business advantages of Microsoft's desktop virtualization technologies, configure test and production deployments, optimize your system infrastructure to accommodate virtual clients efficiently, evaluate and resolve security issues, and train your IT managers to follow best practices to gain maximum payback from client virtualization.

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  • Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can assist you to integrate your Apple macOS and OS X systems with your Exchange server through comprehensive Office 365 Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly installed and tested. Progent can also provide a full range of Exchange consulting such as systems integration, troubleshooting, security, remote access, performance tuning, plus spam filtering and email encryption. Progent also can provide tailored in person or remote macOS webinars.

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  • Progent's Skype for Business integrators can provide remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you to create and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.

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  • Progent offers a broad range of affordable services to assist your business to deploy, configure, repair, and manage workstations and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 migration assistance, Microsoft Windows 8.1 configuration and support, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit computing expertise.

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  • Progent has in-depth experience providing System Center Operations Manager consulting services and utilizing this advanced system monitoring application. Progent can provide small businesses two affordable outsourcing service options built on-top of Microsoft System Center Operations Manager: Network Monitoring Plan and Comprehensive System Monitoring Bundle. To view a one-page datasheet detailing Progent's two outsourcing packages for mid-sized organizations click: Server Monitoring Bundles.

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  • Progent offers remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to design, install, manage and troubleshoot converged communications networks built on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive experience helping organizations of all sizes to build collaboration solutions by delivering expert services such as Cisco Unified Communications Manager and Cisco CallManager planning and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent can help you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.

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  • Progent provides live remote webinar training seminars. Virtual online classes offer a convenient and affordable option for training your IT workers to operate a wide range of key software products including Office and Office 365 versions of Excel, Word, PowerPoint, Outlook, Access, and Visio. Progent also can provide individualized training for Microsoft Great Plains. In addition, Progent offers on-premises education for clients major cities throughout the U.S.

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  • Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of affordable remote support services to help you to maintain your current Microsoft Word environment or help you to upgrade to a current version of Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various releases of Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet synchronization, and online Office Word training sessions customized for individuals or groups.

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  • Progent has written a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing report includes Progent's proven IT service delivery paradigm for network support that ranges from desktop configuration to advanced project management. The report also shows how Progent's outsourcing and co-sourcing support services can help clients to cut costs, accelerate productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

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  • Progent offers two ultra-affordable service bundles designed to allow small businesses to receive a professional security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from a secure machine within your firewall to evaluate your exposure to internal threats. The two security inventory services are set up and executed from a protected external site.

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  • Progent's Juniper-certified network engineers can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to enable you to streamline the administration and improve the protection of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can help organizations manage networks that incorporate a combination of Juniper's software platforms.

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  • Features of Progent's Information Technology outsource packages include network evaluation to make sure that your environment meets industry standards of security and online access, 24 x 7 network monitoring based on Microsoft Operations Manager to anticipate issues before they impact your business, optional Call Center Services from Progent's consulting experts, security audit to help safequard your network from hackers and viruses, addition of Service Packs and security patches for servers and software, savings on Progentís onsite troubleshooting services, and contact with Progentís group of Microsoft-certified network engineers and technicians.

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  • Progent's Juniper Networks-certified NetScreen engineers can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor environments.

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  • Virtual compute, storage and networking technologies enable businesses to optimize resource utilization, simplify network administration, and enhance application continuity and security. run multiple virtual machines on one physical processor. Typical applications for virtual servers include hardware consolidation, inexpensive platforms for applications that only run on outdated OS software, and economical segregation of software development or testing environments from on-line systems. Progent's virtualization technology engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can install virtual servers to maximize performance, fault tolerance and ease of administration while simultaneously lowering expenses; propose and test business recovery strategies that minimize productivity loss in the event of a major failure; and deliver ongoing support, troubleshooting, and consulting assistance as computer technology evolves.

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  • Progent has extensive experience providing a broad range of online IT support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is among the pioneers in delivering advanced online network consulting and has delivered network support to clients in all 50 states. (Check out Progent's client testimonials.) Progent's remote network consulting for local governments saves travel costs and resolves problems faster than on-premises service calls.

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  • Progent produces full and detailed reports of all service activity to make sure clients donít ever feel like a hostage to their IT service organization. Progent sends email documentation of services shortly after completion of each support task, and also provides a hard copy along with monthly billings. Complete network support reporting makes it less disruptive for clients to move to a different service organization or assume increased support duties in house. Complete support reporting also give IT managers the information required to determine the value of support services and develop more realistic network expense projections.

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  • Progent's Microsoft-authorized SharePoint Server 2013 developers, Microsoft SharePoint 2010 engineers and SharePoint 2007 consultants can assist you to evaluate the business justification for implementing the latest version of SharePoint Server, advise you on the appropriate edition of SharePoint for your application, offer setup and deployment services, assist you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint Server, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk Call Center support.

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  • Progent offers easy, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite network experts who earn this top-level certification only as a result of strenuous examination by Cisco. CCIEs can handle the most complicated problems associated with network design, implementation, repair, and maintenance. Progentís CCIE professionals work intimately with Cisco in-house staff in analyzing issues with Cisco's IOS platform and developing fixes or obtaining patches to resolve anomalies. Progent can provide fast contact with a CCIE by phone so you can get instant help for tough network troubles that are impacting business efficiency but are beyond the scope of your usual IT support resources.

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  • The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Stealth penetration testing is a key component of any overall network security plan. Progentís security professionals can run extensive stealth intrusion security tests without the awareness of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event log analysis are correctly configured and actively monitored.

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  • Progent's Microsoft-certified consultants offers online or onsite expertise to help businesses of any size to design, implement, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager (SCDPM) consulting experts can assist you to migrate from older versions of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially challenging issues, or comprehensive project management services. Also, Progent's Data Protection Manager 2016 migration consultants can assist you to plan and implement a smooth migration from DPM 2012 to Data Protection Manager 2016 so you can take advantage of close integration with Windows 2016.

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  • The Help Desk service delivery model adopted by Progent's Technical Response Center offers small businesses an effective alternative to reliance on freelance consultants by offering broad technical knowledge shared by all engineering groups, optional 24x7 availability of urgent assistance, escalation capability to top-level specialists for solving the most difficult issues, service consistency and reliability, prompt follow through overseen by seasoned IT service managers, a variety of easy-to-use techniques for initiating support tasks, plus a high level of process visibility enabled by trouble ticket updates and available through a web portal.

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  • Progent can help you deploy Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Windows and UNIX networks. SFU offers interoperability between Microsoft Windows Server and various versions of UNIX/Linux including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and integrated authentication in native Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux utilities and shells, support for a single rooted file system, and an application development package for porting software.

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  • Progent's Virtual Help Desk Call Center services are a seamless expansion of your in-house IT support organization. Virtual Help Desk can include advanced call center features such as a dedicated phone number with customer-specific greeting. Progent can also send calls directly to staff technicians who are specifically provisioned and trained to handle your account. Also, Progent's Helpdesk staff can use trouble tickets from any client trouble ticket system for smooth integration with your in-house network services organization. Advantages of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft Helpdesk expertise the moment you call, transparent extension of your internal support staff, comprehensive help for urgent client issues, and by-the-minute billing.

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  • Progent's Exchange hosting and management services offer a world-class data center that features backed-up electrical and cooling systems, round-the-clock staffed security and operations center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for service continuity, easy scalability, and rapid restoration. Progent's services feature integration with your network, access to handheld communication devices, continual monitoring of performance and security, spam and virus protection, patch and service pack control, Contact Center support, per-day data backup, and comprehensive email administration services.

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  • Progentís Microsoft certified consultants can offer businesses of all sizes advanced MS SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also assist your organization to perform a cost-effective migration to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from older releases of SQL Server or from different database platforms.

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  • Progentís business information reporting consultants offer remote and on premises expertise to assist you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence environment. Progent's management reporting experts can help your company to maintain your current reporting system, assist you to migrate databases and applications from a legacy reporting product to a modern one, and provide as-needed remote mentoring to meet your specific requirements. Progentís management reporting and analytics consultants offer experience in all popular business analytics reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

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  • Progent's simplified per-minute billing model has no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional charges that drive up support costs. For remote support from Progent during normal business hours, you pay only for the time spent resolving your problem. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may be charged for our engineerís travel time, but not a higher emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available consultant is usually near to help. Progent can in addition dispatch on-premises technical support to the majority of zip codes in the United States within 24 hours of answering a support request. Progent's remote support group has provided help to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

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  • If you need to redo your company web site, create internal webs for applications such as HR or worker training, establish a powerful web presence for a new company, or build enterprise-grade, data-driven web applications, Progent can provide talented and experienced web development consultants. Web design and development consulting offered by Progent's Technology Specialists Team include web design and development, web project management, ASP and .NET programming, and graphical content design and creation. Progent's Microsoft SQL Server programmers, Oracle programmers and DBAs, MySQL database application consultants, and Microsoft Office Access application developers can help your business to design, build, and manage database-powered sites. Progent's experts can also help you build and maintain a secure, robust server and communications network featuring remote connectivity, to host your web solutions.

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  • Although the Small Business Server product line has been terminated, this software bundle remains popular. Progent offers extensive Microsoft Small Business Server support services for all versions of the platform. In addition, Progent's Windows Server 2012 R2 Essentials consultants can help your business to evaluate the potential benefits of moving from an on-premises datacenter powered by SBS version 2011 or earlier to a hybrid onsite/cloud network by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-based application suite. Whether your servers and applications are hosted on a local datacenter, in the cloud, or across a combination of of environments, Progent offers comprehensive consulting, technical support, and application design and programming services for Microsoft's strategic platforms including Windows Server, Exchange Server, SharePoint Server, and SQL Server. .

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  • If your network incorporates Cisco routers, you could be using an outdated version of Cisco IOS, the operating system used in almost all Cisco router as well as the latest Cisco switches. Cisco frequently offers updates to IOS to correct problems, shore up security vulnerabilities, or add features. Unfortunately, upgrading IOS or other Cisco operating systems can be tricky, depending upon your Cisco equipment and your network environment. As an example, there could be limited internal Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants offer a broad array of support services related to updating Cisco IOS software or any Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your Cisco software, recommend appropriate updates, provision Cisco appliances, copy images/, configure and verify your Cisco software, optimize throughput, troubleshoot problems, and train your network support staff how to get the benefits of any significant new capabilities.

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  • The sophistication and versatility of Microsoft Windows Server 2008 requires an information technology expert with hands-on experience and broad knowledge in designing and deploying efficient and comprehensive business information solutions. The professional experience of Progent's Microsoft-certified Windows Server 2008 engineers, averaging over 10 years of background supporting Microsoft-based solutions, assures your success in supporting and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also help you to assess the business value of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later or later. If you are considering creating a hybrid architecture that combines on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

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  • Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness based on the Microsoft Azure cloud.

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  • VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for restoring services rapidly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

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  • Progent's consulting services for high availability networking provide Microsoft and Cisco-certified network experts who can help you implement a fault-tolerant computing environment that incorporates essential technologies and processes for line-of-business environments. Progentís information technology professionals can help your company to implement a network architecture with features that include fault tolerant Internet access, system load balancing, fault tolerant data centers, multi-site backup, fault tolerant interoffice connections, and high-reliability multi-site networks. Progent can also provide business continuity preparedness consultants to help you plan, test, and document a recovery procedure founded on best practices.

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  • The failover server cluster feature set built into the latest releases of MS Windows Server is dramatically re-engineered to streamline the deployment, setup, and management of server clusters and to offer greater levels of system availability, security, performance, and versatility. New or enhanced features include cluster Validation, easier setup and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, better security and quorum models, minimization of failure points, greater storage and memory capacity, enhancements for multi-site clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can assist you assess the advantages of failover clusters, plan and execute a deployment, educate your network support personnel to manage your cluster environment, provide continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

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  • Progent's Citrix virtual desktop experts can help your business to design, install, manage, and troubleshoot a virtual Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and maintain an off-site datacenter that features high availability, enhanced security, and rapid recovery. Progent can also assist you manage and support additional virtualization products from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.

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  • Load balancing your servers improves performance and provides fault tolerance by side stepping failed servers in a load-balanced array. Progent's load balancing support services address a wide assortment of high-availability load balancing technologies including network load balancing, load balanced application software, network backbone routing, and content delivery technology including F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent can provide consulting services include Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • There are hundreds of enterprise-level Internet Data Centers in the and major metropolitan areas throughout the United States, and Progent's colocation expert consultants can improve your systemís redundancy and performance by helping you choose a colo facility that addresses the particular needs of your enterprise such as geographic proximity, space, communications, budget, and extra additional features and services. Progentís data center IT services are intended for businesses with equipment housed at colocation hosting facilities and requiring timely on-site assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a variety of collocation center support services such as system architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of zero-downtime systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server cluster configurations.

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  • The overwhelming majority of small office multi-office communications infrastructures have no redundancy to handle Internet circuit failures. Progentís interoffice connectivity engineers can help small companies create zero-downtime Interoffice connectivity through redundant system architectures with transparent failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offer affordable 24x7 interoffice connectivity.

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  • Progent offers high-level online consulting for disaster recovery/business continuity planning, validation, and training to help you to respond to possible catastrophes, minimize downtime for your essential network operations, eliminate data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity consultants can work closely with your executive and IT administration group to perform risk and business impact analysis, identify interdependencies, specify the assets needed to operate your organization, determine key network functions and define acceptable restoration times, select colocation sites, set up secure remote access capability for key employees, implement notification mechanisms and define duties for staff, write a complete recovery and test plan, and train management and technical staff to execute the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

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  • In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers companies expert support for products from other major VPN manufacturers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you create a comprehensive security plan and select appropriate products from multiple vendors to support your security objectives while sticking within your budget restraints.

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  • Progent has delivered remote network support assistance to organizations in each state in the U.S. Many of these customers have expressed their appreciation to Progent via testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to see what they say about the high level of Progent's IT services.

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  • Hyper-V 2016 incorporates key features first designed for and proven on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.

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  • Progent's experts in Mac technology can assist the creative aspect of macOS and OS X systems by providing support services and education in images/, audio, and video. Progent's professionals can provide expertise in a variety of Apple macOS and OS X desktop applications such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete areas like digitizing audio or video or building a video post production lab.

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  • Progent's CISSP certified security consultants and CISM certified security staff can assist you to protect your Apple macOS and OS X network through professional services which include running complete security assessments, recovery from virus assaults, configuring firewalls, deploying safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and DHAs, and developing a detailed security plan tailored for your business and network environment.

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  • Progent's certified Microsoft Exchange 2016 Server consultants and Exchange 2013 engineers can provide low-cost online and on-premises help to implement your migration to Microsoft Exchange Server 2016 or Exchange Server 2013, produce thorough documentation of your upgraded email environment, educate your IT team and users to get them ramped up quickly on Exchange 2016 or Exchange 2013, and offer ongoing management consulting and technical help.

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  • Progent's MySQL software developers and database administrators offer cost-effective online database administration or application programming services and can assist organizations of any size to configure and manage MySQL within a dependable IT environment that provides advanced speed, scalability, and security. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.

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  • Progent's Office Access developers and consultants can provide affordable remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced help for Access application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online training for Office Access development and database management.

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  • Progent can supply organizations with an IT management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can provide long-term direction to assist you to integrate sensible IT products to enhance business processes so they align more closely with your business objectives. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Important services Progent's part-time CIO can carry out include growth strategies, planning IT budgets, developing models for TCO and ROI, analyzing workflows, reviewing contracts with vendors, defining security standards, business impact analysis, automating network management, patch control, network asset documentation management, and business continuity planning.

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  • ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read about the entire ProSight line of affordable managed services for small and medium-size businesses

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  • Progent offers the expertise of certified SQL Server 2012 engineers and seasoned software programmers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and security professionals to assist your business to support SQL Server 2012 or carry out an efficient upgrade to Microsoft SQL Server 2016.

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  • Progent's data backup consultants can provide consulting support for a broad array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can help you with all major data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as an affordable and fully managed service for reliable backup/disaster recovery (BDR).

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  • Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n (WiFi) wireless LAN customized for your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite wireless survey features onsite inspection, spectrum and data protection audits of your current wireless network, analysis of your buildingís floor plans, measuring for RF interference, signal propagation modeling, identification of the best locations for customer-specified Wireless APs such as Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort products, and a detailed report describing a new wireless network.

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  • Progent can provide the support of a certified video conferencing and telepresence engineer with expertise deploying products from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your investment and optimizes the business value of your information network. Progent can also provide the expertise of network infrastructure engineers able to assist companies of any size to build and maintain a network that delivers the speed, dependability, security, and scalability you need to accommodate your video conferencing/telepresence environment.

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  • Progent's certified Windows 8.1 consultants can deliver a range of consulting services to help companies of all sizes to support, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration assistance.

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  • Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture.

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  • The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento is available for testing line-of-business applications, developing efficient migration methodologies, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.

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  • Progent's low-priced extended hours online technical support program offers clients 24x7 access to online technical support from Progent's Technical Response Center. Support services available beyond standard business hours include resolving problems with Microsoft-based servers, Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and basic routing and switching support for Cisco networking products.

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  • Progent's Technical Response Center is committed to providing the best level of online network support possible for both emergency as well as non-critical issues. For emergency problems that affect multiple workers, crucial individuals, or a mission-critical application, the Technical Response Center can engage within an hour. For non-critical problems, the TRC will respond in two hours or less. Regardless of criticality, your ticket will be created quickly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you on each resolved problem to make sure you are comfortable with the outcome and ready to close the ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

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  • Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact vital areas including ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can deliver remote or on-premises support to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment.

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  • Among the common online Cisco router consulting services available from Progent include configuring hostname, DHCP, routing tables, clock, and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing configuration, and BGP peering arrangements; upgrading router's IOS image; validating failover; troubleshooting VPN tunnel issues; making a network diagram and documenting configuration; plus policy and availability strategy.

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  • Progent's Cisco-certified consultants offer Cisco Aironet wireless access point configuration support and Cisco wireless controller integration to help you benefit from the IEEE 802.11ac Wave 2 WiFi standard to get three times the performance for your Wi-Fi LAN while expanding the signal coverage.

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  • Progent's Windows 10 planning and migration consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration technical help.

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  • Progent has been providing SharePoint support since the first product was released more than a decade ago, and Progent has the scope of technical knowledge to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific tasks associated with your SharePoint 2013 migration.

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  • Progent's Microsoft System Center consultants have more than 15 years of background configuring, maintaining and troubleshooting the core platforms that make up System Center and can assist you to plan, deploy, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to assist your organization to transition to the latest version of Microsoft System Center from an earlier one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, centralized management, security, plus infrastructure and critical application availability and performance monitoring.

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  • Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and repair your current SCVMM environment to make sure you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to help you to plan and carry out a smooth migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger assurance features, high availability VMM storage fabric, and other enhancements.

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  • Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to help you to migrate cost-effectively from SCOM 2012 to SCOM 2016.

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  • Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include planning, configuration, administration, troubleshooting, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment. In case your organization is already running Microsoft SQL Server 2014, Progent can assist your company to perform a smooth upgrade to SQL Server 2016.

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  • Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small businesses to transition from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the possible business advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your computing environment. Progent offers full-service project management to help you plan and carry out a smooth move to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, troubleshooting, and training. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure cloud integration consulting services.)

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  • Dynamics GP 2015 R2 introduces a new architecture that improves cloud readiness, works with the most popular handheld devices, permits single sign-on with Microsoft Azure Active Directory, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the business value of your investment in this powerful product.

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  • Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to assist you to plan, develop, test, install, administer, and debug applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your current Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individual users or teams.

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  • Progent's Microsoft Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that provides quick ROI and promotes better business results. Progent can help you to integrate Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Microsoft Office desktop and offers live online Office and Office 365 instruction to individuals and groups.

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  • Progent's certified Microsoft Exchange 2016 Server consultants can assist you in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Progent's Meraki Wi-Fi AP consultants provide online and on-premises support services to help organizations of any size to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device. (Check out Meraki switches consulting services.)

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  • Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with app sharing, as well as IP and PSTN calling across a broad range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT team and end users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist you to plan and implement out an efficient upgrade to Skype for Business.

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  • ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Read about Progent's complete ProSight portfolio of value-priced network management outsourcing services for small and mid-size organizations

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  • Progent's iPhone and iPad integration consultants offer affordable remote assistance to assist your business to plan, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick tasks to help you through occasional technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your IT system.

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  • Progent's Android phone integration consulting have extensive experience providing online and on-premises assistance for businesses of any size who need to incorporate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of skills to solve technical problems that involve numerous vendors and that represent a combination of older and current information technology. Progent offers affordable online expertise to help you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management services to ensure that you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

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  • Microsoft SQL Server 2016 offers significant improvements in speed, scale, data security, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises support to help businesses of all sizes to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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  • Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.

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  • Progent's Microsoft Azure planning and integration experts can assist you with any phase of Azure cloud migration such as needs analysis, readiness evaluation, system design, pilot testing, implementation, centralized management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and debug firewalls and VPN tunnels so that your clients can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to create a hybrid environment that seamlessly combines physical datacenters with Azure-based services.

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  • Progent's Amazon AWS integration experts can provide affordable remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS services. Progent offers occasional expertise or Progent can deliver project management outsourcing to help you move efficiently to the Amazon AWS cloud platform.

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  • Progent's hybrid cloud solutions consultants can provide advanced online consulting support to assist organizations of all sizes to connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that combine physical IT assets as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises Exchange, Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

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  • Progent's wireless technology consultants offer broad backgrounds in the implementation and support of wireless networking technology and can help you to design, install, manage and repair wireless ecosystems that are compliant, resilient, scalable, easy to administer and use, able to support your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and onsite Consulting services available from Progent cover a selection of wireless solutions and include smartphone and tablet integration and management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

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  • Integration of Cisco's wireless IP phones usually demands that IT teams configure and fine tune many components of your wireless infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

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  • Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

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  • ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact productivity. Find out about the entire ProSight line of value-priced network management outsourcing services for small organizations.

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  • Cisco Unified Communications Manager, formerly named CallManager, is the core of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and desktop video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, designing UCS server failover systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

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  • Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager, is a converged voicemail solution that accelerates teamwork by offering a variety of alternatives for accessing calls and messages within an environment that is easy to deploy and manage. Cisco Unity Connection lets you access and manage voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant functions for small to mid-size businesses (SMBs) and corporate branch locations with as many as 500 workers. Progent's Cisco-certified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your CUE solution gives you significant business value.

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  • GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security capabilities addressed within the GIAC certification such as auditing infrastructure security mechanisms, security incident handling, traffic analysis, web application security and SIEM solutions for compliance with government requirements for reporting incidents.

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  • Progent's data loss prevention experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help avoid being blacklisted and stay in compliance with industry security standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the entire ProSight line of affordable managed services for small businesses

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  • The updated version of MS Dynamics NAV includes powerful new features including tailored Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP consultants can provide software development, configuration and debugging support to enable your company to get the most from MS Dynamics NAV. Progentís consultants can assist you to connect Microsoft Dynamics NAV to other systems and applications. Also, Progent can help your organization to design and analyze databases so you can enhance your understanding of your business, attract more customers, expand your sales campaigns, and form productive partnerships.

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  • Progent's Cisco-certified SIP trunk consultants and CUBE integration experts can help your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or onsite expertise to help you to move smoothly to an advanced unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

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  • Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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  • Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on best practices.

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  • VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, configure, test and maintain a DR system based on VMware SRM and VMware NSX.

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  • NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles away from one another. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to show adherence with information assurance standards and regulatory mandates.

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  • Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help you with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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  • System Center 2016 delivers major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.

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  • System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy versions of Virtual Machine Manager, design workflows for building and deploying VMs and hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.

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  • System Center 2016 Data Protection Manager provides small to medium-size businesses near-continuous backup and easy restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to plan, deploy, administer, and repair a multi-site backup/recovery system powered by DPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through challenging issues or provide comprehensive project management or co-management services to help you complete your SCDPM 2016 initiative on time and within your budget.

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  • Progent's ProSight Active Security Monitoring service is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out about the complete ProSight family of affordable outsourced network management services for small organizations

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  • ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating tedious network management activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that need important updates, or resolving performance bottlenecks. Find out about Progent's complete ProSight series of value-priced outsourced network management services for small and mid-size businesses

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  • Progent provides a family of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's top corporations. Progent's ProSight series of outsourced network management services addresses all critical aspects of modern networking such as email protection, threat defense based on machine leaning, patch management, automated backup/recovery, network infrastructure management, virtual machine hosting, and network infrastructure documentation management. To download Progent's eBook on the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

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  • ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn about Progent's ProSight family of managed services for small and mid-size organizations.

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  • Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer Active Directory implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with government and industry security requirements, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

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  • Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To find out more, see Altaro VM Backup Consulting.

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  • Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help your business to plan, configure, operate and troubleshoot a BDR system based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

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  • Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness to stop or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup/recovery system that meets your business needs. For more information, see The ProSight Ransomware Preparedness Report.

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  • Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional guidance to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

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  • ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

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  • Progent's certified Cisco Wi-Fi controller experts can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller products. Progent can provide expertise for physical and software-based wireless controllers and can assist you to decide which version makes sense for your Wi-Fi environment. For Wave 2 Wi-Fi controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller expertise.

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  • Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances running on multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquitiís UniFi products for your environment and assist you to design, deploy, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

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  • Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting services to help you to maintain your legacy UC500 VoIP gateway or design and carry out a smooth migration to a current IP telephony and voicemail system.

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  • Progent's Jabber consultants offer remote or on-premises support to assist businesses of any size to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.

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  • Progent's CISSP-certified network security experts can help businesses of any size with any facet of information system security. Progent can help create cost-effective security solutions that guard a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources distributed over a mix of physical datacenters and public and private clouds.

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  • The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to help your company to develop and carry out a risk management plan based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.

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  • Progent can provide the expertise of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that IT security managers are expected to master. It gives business management the assurance that those who have qualified for their CISM certification possess the experience and capability to deliver effective cybersecurity management and consulting consulting.

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  • The CISA accreditation is a recognized achievement that indicates expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, IT service delivery, safeguarding of information resources, and business continuity preparedness.

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  • Global Information Assurance Certification (GIAC) was founded in 1999 to validate the skill of network security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities addressed under GIAC certification such as auditing infrastructure security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

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  • Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware removal and restoration expertise.

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    Microsoft SharePoint 2016, intended for on-premises installations of SharePoint, supports integration with Microsoft SharePoint Online and Office 365 to enable hybrid environments that transparently combine local and cloud-based resources. Other enhancements include fast deployment with the new MinRole role-based topology installation feature, increased scale, faster performance, tighter cybersecurity, enterprise analytics with Power BI support, and a modernized user interface for collaboration and sharing. Progent's Microsoft-certified consultants offer affordable online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, see SharePoint Server 2016 Migration and Hybrid Deployment Expertise.



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    2500 Wireless Controller Integration Services wireless controller Computer Consultant
    ASA and PIX Consultants Nationwide Cisco ASA firewall VPN Online Support
    Addison Network Providers Firewall Security Companies Ontario Rialto Hesperia Chino
    PIX Technology Consulting Services
    Cisco PIX Upgrade Support and Help

    Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and distribution organizations to simplify complicated supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.

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    Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small office against advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security solutions for information systems with many locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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    If you are producing UNIX-based software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your area of strategic expertise while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and in-person support when your business needs it, Progent offers an affordable way for supporting an IT network that provides high dependability, protection, and efficiency. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.

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    Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email systems for businesses in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system offers security, fault tolerance, easy access for off-site and wireless users, time-saving management utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.

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    Progent is one of the most qualified network consulting firms for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.

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    Progent's Apple Mac support engineers can assist you with a broad range of system foundation areas such as system architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as VoIP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a system architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan SAN systems. Progent can also give you access to certified professionals to support Cisco routers and switches.

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    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Microsoft Exchange Server Hosting and Management Services offer an enterprise-class data center that features redundant power and cooling systems, 24x7 site security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized servers for high uptime, easy scalability, and rapid recovery. Services include complete incorporation with your business network, access to mobile communication devices, automated tracking of performance and network security, spam and virus filtering, security update and revision control, Help Desk services, daily data backup, and comprehensive email administration services.

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    Citrix offers a powerful line of products that provide enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic benefits of Citrix technology and help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.

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    Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall utilities and appliances based on Check Point's technology to provide an economical and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a single source for on-going technical support, administration, education, and design services.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

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    Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting services are based upon mature virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progentís Wireless Consulting Services offer a fast, economical way for companies of all sizes to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.

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    Progent's UNIX platform consulting services provide small companies and developers support for managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise offers you an easy single source to help you build and maintain a protected and reliable mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete information technology outsourcing solution that enhances network availability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical application servers supported within a safe and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's network service professionals.

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    Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT staff can completely and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.

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    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions included with Small Business Server calls for a network consultant with real-world background and broad experience in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS suite of servers and programs.

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    Progentís Microsoft certified professionals provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business network from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.

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    Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Progent's Cisco-authorized IT engineers can help you design an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a broad range of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the most current technology for fault tolerant Internet connections to create an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet availability.

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    Progent's Microsoft-certified failover clustering experts can help you to assess the advantages of adopting Microsoft Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the management of clustered servers.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.

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    MS Office Communications Server provides IM and Real Presence in a scalable, world-class solution offering advanced security, seamless integration with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property security. MS Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add business value to your information network

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    Firepower Technical Consultant
    On-site Technical Support for ASA 5500-X Firewall with Firepower

    Progentís certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security holes.

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    Progent's remote access and wireless synchronization specialists can help your business to plan and deploy secure access solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, enabling you to optimize the efficiency of your remote workforce.

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    Active Directory Support and Integration
    Computer Consultant for Windows 2008 Active Directory

    Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting sophisticated Enterprise AD installations. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta software configuration objects in online AD systems, and repair of unsuccessful configurations of AD and AD-associated programs.

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    Progent's certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Active Directory Engineer

    Windows Active Directory demands significant field experience to configure efficiently across a large corporation. Progentís Microsoft Certified engineers are experts in planning, integrating, and supporting complex Enterprise AD projects. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in production Active Directory environments, and repair of unsuccessful configurations of AD and Active Directory-associated applications.

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    Microsoft Skype for Business IM Specialist
    Skype for Business and Cisco Unified Communications Technology Professional

    Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to assist you to manage and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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    Online Support Services for SharePoint
    SharePoint Consultants

    Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, groups and data. SharePoint provides a common spot for your employees or customers to access, organize, distribute and manipulate relevant data, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft-certified experts can show you how to evaluate the business case for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, offer setup and integration services, assist you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk services.

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    Progent's Microsoft-certified ISA Server consulting experts have long experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for performing a set of programmed network auditing scans to uncover possible security gaps. Progent has broad knowledge of security auditing tools and can show you how to make sense of audit reports and react effectively. Progent can show you how to build protection into your business operations, configure scanning tools, plan and implement a protected system architecture, and recommend policies to optimize the safety of your IT system. Progent's security engineers are able to show you how to configure a firewall, implement secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security consultants can also test the protection of web-based software and can run extensive security assessments of company-wide security to determine your company's compliance with important international security standards including HIPAA, PCI, and ISO.

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    System Center Configuration Manager automates application and device deployment and updating, centralizes compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, enables secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of designing, installing, using and troubleshooting a SCCM solution for local, cloud, or hybrid networks.

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    For assistance writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progentís team of programmers, database architects, and project managers can ensure you get the project completed on schedule and within your budget. Progent's seasoned application programmers offer cost-effective and efficient remote consulting for jobs as simple as writing Vidual Basic scripts for Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.

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    If you are an information technology consultant with system support experience, joining Progent and helping Progent's customers will enhance your skills through collaboration with Progent's team of motivated, high-output consultants. Progent's commitment to providing network consulting and computer support to small and midsize businesses will give you the opportunity to work in depth with decision makers and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network offers state-of-the-art technology for off-site service and wireless access to allow you to come up with fast fixes when you troubleshoot business-critical issues.

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    Progent offers expertise for security auditing packages such as Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to identify possible security gaps. Progent has extensive knowledge of network analysis tools and can show you how to understand testing reports and respond effectively. Progent can show you how to design security into your business operations, install auditing software, define and deploy a secure network environment, and recommend procedures to optimize the security of your IT system. Progent's security engineers are ready to help you configure a firewall, implement secure remote access to email and data, and integrate VPN. Progent's certified security consultants can also validate the security of web software and can provide extensive security assessments of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, NIST, and ISO 17799.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save as much as half of the time spent searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.

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    Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, provides health reporting, allows secure end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key facets of IT like ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management services for Exchange 2013.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small internal IT support staffs with affordable access to enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed network management expenses, automation of common management tasks, ongoing adoption of new information technology, smooth transition from older systems to up-to-date solutions, close fit between computer technology with business objectives, guidance from seasoned network experts, and freeing up management to focus on business instead of fast-evolving computer technology.

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    Windows 2003 Server Consulting

    The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, administering and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for recovering services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and manage a disaster recovery system powered by VMware SRM.

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    Progent's Data Center professionals can help you find high availability data centers that meet the specific needs of your company. Fault tolerant Internet Data Centers are especially appealing to small companies because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent can help you get all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of engineering and support services.

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    Progent offers a variety of IT support bundles for small organizations. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Microsoft System Center Operations Manager, a next-generation network and system support software platform that tracks the reliability, throughput, and security of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced network service packages, small businesses can choose a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.

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    Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Stealth intrusion checking is a key part of any overall network security strategy. Progentís security professionals can perform thorough penetration tests without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log analysis are properly configured and actively observed.

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    Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

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    Years of experience with Microsoft's email products has made Progent one of the most knowledgeable computer consulting companies in California for configuring messaging systems powered by Exchange Server 2000. Progent is expert in helping small organizations get all the benefits of Microsoft Exchange Server under typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 Email environment, and outsourcing your Microsoft Exchange Server management.

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    SQL Server 2016 offers major improvements in speed, capacity, security, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's Private Cloud Hosting and Management service offers complete hosting of a small organization's production servers in a solution that gives the highest level of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting options are based upon proven virtualization platforms that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

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    Progentís Cisco-Certified network experts offer experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent offers advanced remote consulting services to help businesses connect their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize physical resources as well as cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business needs. Progentís Cisco-Premier network experts support Ciscoís comprehensive family of products aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.

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    Remote management cards give IT administrators full control over a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

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    Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact vital IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.

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    Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect key areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing, distribution and service organizations to manage supply chains and streamline critical processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that spans from as-needed advice to comprehensive solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.

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    Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN security appliance that fits your security plan and meets your computer budget. Progent can also help you to combine WatchGuard Firewall and SSL VPN products with security technology from other vendors and offer a convenient source for technical support, education, and security consulting.

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated IT applications powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.

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    Microsoft Dynamics GP 2010 accounting software is a comprehensive business management solution that unifies information and processes across your company, interfaces easily with other solutions, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small businesses who require fast access to a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.

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    Progent's Microsoft certified engineers offers offsite and onsite support services to help you to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online connectivity, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring.

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    Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your organizations to evaluate the potential advantages of Exchange Online, plan a network topology that fits your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Exchange Online, train your management team and users, and provide as-needed consulting and technical support.

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    Progent's Juniper-certified NetScreen engineer can help you to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.

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    Progentís Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and online secure network access to isolate and resolve technical problems quickly and affordably. The scope of technical experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to qualified specialists as needed.

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    If your business does not require immediate online support but expects to require assistance with your network in the near future, you can save time and expenses and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.

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