Strategically Headquartered in Silicon Valley,
Progent is strategically located in the heart of Californiaís Silicon Valley, an area respected globally for creativity, advanced technology, and top-notch network experts. Cisco is headquartered in the city of San Jose and Microsoftís Silicon Valley campus is Microsoftís biggest outside their Washington headquarters. Other major technology companies based in the Silicon Valley / include Google, Apple Computer, Intel, Yahoo, Symantec Corporation, Sun, Juniper, and Oracle. This is in addition the location of some of the top ranked universities in the country. Progent has assembled a world-class collection of Microsoft certified consultants and Cisco certified CCIE network specialists from this large talent pool to form the core of Progentís international team of information technology consultants.
Remote Consulting for Windows Server 2008 R2
The complexity and versatility of Microsoft Windows Server 2008 calls for an information technology consultant with real-world experience and diverse knowledge in architecting and deploying cohesive and comprehensive business technology solutions. The professional experience of Progent's seasoned Windows Server experts, averaging over ten years of background supporting Microsoft-based technology, helps insure your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also help you to assess the business value of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Immediate Assistance for Urgent Problems
With Progentís urgent online computer troubleshooting services, you can get immediate help for issues that are causing lost productivity. Online support eliminates the long delay and increased cost associated with on-site network help. For ordinary administration tasks, Progentís remote support consultants can perform most jobs within a few minutes of receiving a request, rather than requiring you to wait for up to a day for on-site support to arrive.
Broad and Deep Experience with Business Information Networks
Progentís team of more than 100 networking consultants means clients benefit from the leverage of more than a thousand years of cumulative background and shared information to resolve the most troublesome system problems. Progentís certified network engineers possess the knowledge and experience to identify fixes quickly and implement them affordably.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and economical access to Cisco CCIE Certified engineers. CCIEs are highly-qualified network gurus who are awarded this prestigious classification only as a result of thorough testing by Cisco. CCIEs can handle even the most complex problems associated with network planning, setup, troubleshooting, and service. Progentís CCIE experts cooperate intimately with Cisco in-house staff in analyzing problems with Cisco's IOS software and developing fixes or acquiring software updates to correct anomalies. Progent offers quick contact with a CCIE by telephone so that you can get immediate help for complex network troubles that are impacting worker efficiency but are beyond the scope of your usual network support providers.
Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service network consulting and support organization like Progent as opposed to a freelance consultant, you are ensured timely access to capable experts whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting jobs with different customers will cause you to be without support during a crisis.
Team Approach to Service and Problem Escalation
Computer technologies have grown increasingly sophisticated. At the same time, typical small business computer networks include solution from many different suppliers. All this makes network integration and maintenance increasingly difficult. It is impossible for even the most talented engineer to have in-depth familiarity in all areas of information technology, or broad practical experience in the enormous range of brands, versions, and revisions that small companies include in their information networks. Progent follows a collaborative approach to computer support and depends on application experts to bring in-depth knowledge when necessary to resolve complex technical issues effectively, at the least cost to you.
Simple Engagement and Pricing Structure
Progent's simplified per-minute billing policy requires no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra charges that drive up service. For remote support from Progent during regular working hours, you only get charged for the time spent resolving your issue. If it only requires ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when a Progent expert is actually on premises working on your problems. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you might be charged for our expertís travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located within the entire service territory, an available engineer is typically near to assist. Progent can also provide onsite support to the majority of zip codes in the U.S. within 24 hours of receiving a support request. Progent's remote support team has delivered help to small businesses in every state (See Progent's customer testimonials.)
Comprehensive Documentation of Services Delivered
Progent provides complete and meaningful documentation of all service work to make sure customers donít ever feel ďcaptiveĒ to their IT service organization. Progent sends e-mail accounts of services immediately after completion of each service interaction, and also encloses a printed copy along with monthly billings. Comprehensive network support reporting makes it easier for customers to move to a new service provider or assume more support duties internally. Complete support documentation also provides management the information needed to determine the value of maintenance services and produce more realistic network budgets.
Best Practices Applied by Expert Engineers
Many companies located far from cities with plentiful network engineers resort to poorly trained or unseasoned local consultants for critical computer network support services. This can result in a system that is unstable or unproductive. Progentís staff of Microsoft and Cisco premier consultants average over ten years of real-world industry experience, in the front lines of IT support, providing a wide array of technical tasks for a diverse selection of clients. Consequently, with Progent you receive not just high-level network engineering knowledge, but an engineer who understands computer industry leading practices in using that knowledge to resolve real-world business system issues efficiently and in a consistent fashion.
Affordable Support Solutions
Many small organizations rely on poor metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take several times longer to complete the same job than an experienced IT professional. For example, charging a third less per hour, but taking three times longer for the same task is not a deal. Even worse, a poorly architected or implemented network infrastructure that is unreliable and difficult to administer or upgrade can cost an organization many times over its setup price because of lost productivity. Progent's client testimonials from satisfied companies across the U.S. indicate the efficiency of Progent's service model and the technical capability of Progent's team of IT professionals.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent network consultant has access to the technology and training resources required to deliver the best information technology help available. Progent's network outsourcing, Contact Center, Office 365 deployment expertise, and application programming services allow small business clients to benefit from the wide range of knowledge associated with the IT departments of large enterprises without the significant expense and hassle of maintaining a large in-house network support group.
Progent's Client Testimonials
Progent has delivered remote or on-premises technical consulting assistance to businesses in each state in the country. Many of these customers have expressed their appreciation to Progent through testimonials to the excellence of Progent's support personnel. Take a look at Progent's client testimonials to see what people have said about the quality of Progent's IT services
Microsoft Exchange 2010 Server Migration Support
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your organization to maintain and troubleshoot your existing Exchange 2010 deployment or give you access to the assistance of seasoned Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the benefits of upgrading to a modern version of Microsoft Exchange that delivers quick payback by improving your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications platforms.
Comprehensive Support for Systems at Colocation Sites
There are hundreds of enterprise-level colocation centers in the and larger metropolitan areas throughout the U.S., and Progent's colocation center support team can improve your network's redundancy and performance by helping you choose a colocation site that meets the individual requirements of your enterprise including geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center support services are intended for businesses with equipment housed at colo hosting facilities and in need of timely on-premises service at the collocation site plus online support from Microsoft and Cisco Certified professionals. Progent offers a selection of collocation center consulting services including system architecture analysis, Windows and Linux server integration and support, troubleshooting for server and communications infrastructure, design and installation of high availability systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server cluster systems.
Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology built into the most recent releases of Microsoft Windows Server has been dramatically re-engineered to simplify the installation, setup, and maintenance of clusters and to provide improved levels of system availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum structure, elimination of failure points, greater disk and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology experts can assist your company assess the advantages of Windows clustering, design and implement an installation, train your IT personnel to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure cloud.
Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist your company to perform complete security assessments, recover rapidly from virus attacks, configure firewalls, set up secure techniques for remote and mobile access, deploy spam and virus filtering and email encryption, and create a corporate-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.
Virtual compute, storage and networking techniques enable businesses to maximize resource utilization, streamline network administration, and enhance workload availability and data protection. operate several virtual machines on one actual processor. Typical usage scenarios for virtual servers include resource consolidation, low-cost platforms for applications that only run on outdated OS software, and affordable segregation of software programming or testing environments from on-line ones. Progent's virtualization technology consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer support. Progent can deploy virtual machines to optimize speed, reliability and ease of administration while simultaneously cutting costs; propose and test business recovery strategies that minimize downtown in the event of a catastrophic failure; and provide continuing support, troubleshooting, and consulting assistance as computer technology evolves.
Dynamics GP (formerly Great Plains) Customization and Training
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud readiness, works with popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants have the broad technical skills and experience to address the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the return on your investment in this powerful product.
Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the implementation and support of wireless networking technology and can help your IT team to design, install, administer and troubleshoot wireless solutions that are secure, resilient, expandable, simple to administer and use, ready to handle your vital workloads, and transparently integrated into hybrid cloud networks. Online and on-premises support available from Progent span a variety of wireless technologies such as smartphone and tablet integration and management, Wi-Fi infrastructure design and deployment, wireless site surveys, wireless IP phone configuration, and building-to-building wireless connections.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or on-premises help from a certified CCIE engineer to help your business to plan, deploy, administer and troubleshoot converged communications environments built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting companies of all sizes to create advanced collaboration solutions by delivering services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones setup, and wireless VoIP phone deployment. Progent can assist you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.
Apple macOS and OS X Consulting
Progent's consultants can provide Apple macOS and OS X clients a variety of IT services such as remote Mac desktop support, help with Mac software, Office 365 Outlook for Mac and Exchange integration, Apple macOS and OS X security and connectivity consulting, integration between Mac and Microsoft Windows environments, and one-on-one training. For computer networks based exclusively on Apple macOS and OS X or for environments incorporating a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the background and depth to deal with the challenge of architecting, configuring, and maintaining an IT infrastructure that is reliable, protected, efficient, and aligned with your company's objectives.
Microsoft SharePoint Consultants
Progent's Microsoft-authorized SharePoint 2013 developers, SharePoint 2010 specialists and Office SharePoint Server 2007 experts can help you rationalize the economic case for deploying the latest release of Microsoft SharePoint, advise you on the most sensible edition of Microsoft SharePoint Server for your circumstances, provide configuration and integration expertise, assist you to set up MS SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server, design a comprehensive security plan that encompasses portal technology, and provide troubleshooting and Call Center support.
Linux Support Services and Windows/Linux Integration
If your organization's IT environment combines Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your platforms to coexist peacefully for simpler administration, transparent data exchange, high availability, high throughput, and integrated security. If you are creating Linux applications within an environment that incorporates Windows-based servers, workstations, and applications, Progent offers full-service support outsourcing that frees you to concentrate on your area of high-value expertise.
Desktop and Mobile Device Unified Administration Support
Progent can provide Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and installation and Microsoft Intune consulting to centralize and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older device management platform or assist you to enhance your existing SCCM 2016 environment to accommodate your evolving IT requirements.
Web Development Consulting
If you need to revamp your company web, create internal web sites for functions like human resources or employee education, build a standout Web presence for a new venture, or build world-class, data-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's experts can also assist you to host your web environment by building and managing a protected, dependable server and communications environment that includes remote and wireless access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site development platforms. For data-driven web applications, Progent can provide the help of MS SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts offer remote and on premises expertise to help your organization with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and deploying an advanced BI solution. Progent's BI experts can help you to maintain your current BI environment, help you to migrate databases and applications from a discontinued reporting platform to a modern solution, and provide as-needed online training to meet your specific requirements. Progentís business reporting professionals can provide expertise in all popular business analytics reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Remote Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers world-class remote technical support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and solve tough network problems quickly and affordably. The breadth of information technology expertise represented by Progent's team of consultants allows them to escalate even the most difficult issues to the right specialists as necessary. Whether you need one-time phone support and remote repair or continuing availability of a Help Desk Technical Response Center, Progent's experts can provide your small business with enterprise-level expertise without the cost and administrative overhead of running a big internal support organization.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting options are built upon mature virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.
Live Online Education for Desktop Applications
Progent provides live online instruction for an array of productivity software. Progent's Online training covers areas such as Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, Publisher collaboration, Office Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online training offers all the advantages of conventional in-person seminars, including instant interaction between students and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the schedules of multiple trainees.
Desktop Consulting and Support Services
Progent can deliver a broad range of affordable services to assist you company to install, integrate, repair, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning assistance, Windows 8.1 support, Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.
Security Inventory Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service bundles intended to enable small businesses to receive a professional network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from an authorized machine inside your firewall to evaluate vulnerabilities to internal attacks. The two security inventory packages are set up and run from a secured remote location.
Microsoft Project Server Integration
Progent's Microsoft Project Server consultants offer advanced remote and on-premises support for Project Server as well as for Microsoft products that integrate closely with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 management,Office Excel and Office 365 Excel development, plus PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your environment to support local, branch, home-based, and mobile workers so they can use Project Server to work together securely and efficiently. Progent's security experts can help your IT team to plan and police security workflows that safeguard sensitive business data without disrupting the efficient exchange of legitimate information.
Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Operations Manager, a cutting-edge server management software platform that tracks the availability, performance and protection of your IT network and detects anomalies before they can disrupt your system. To provide more insight concerning the performance and stability of your network environment, Progent can help you integrate and manage leading network monitoring software powered by the Linux operating system.
Broad Expertise in Microsoft's Popular Server Solutions
Progent's group of network consulting experts can assist large businesses to plan, deploy, and support major rollouts of key Microsoft technology by offering support such as Active Directory design, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 management, SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment consulting and Lync Server management, plus Microsoft SQL Server 2016 integration and SQL Server 2014 application development. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft servers and offers branch office support for enterprises with branch offices in Silicon Valley and the or larger cities across the U.S.
Easy Payment Options
Progent's easy payment options for Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving QoS, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
64-bit Processing Upgrade Help
Progentís 64-bit migration support specialists can assist you to enhance your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit processing, design an economical migration process that minimizes operational interruptions, and provide timely online help to aid you to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft-expert engineers can assist you to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Stealth Penetration Testing
Stealth intrusion testing is a key component of any overall network security strategy. Progentís security experts can run thorough stealth penetration security checks without the knowledge of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event log analysis are properly configured and actively monitored.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for markets ranging from students and households to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently combine local and cloud products and services.
Network Consulting Services for Small Governments
Progent has extensive experience delivering a full-spectrum of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the pioneers in providing expert remote network consulting and has provided network support to clients in all 50 states. Progent's remote information technology support for local governments saves travel costs and solves issues faster than on-premises service calls.
Juniper and NetScreen Consulting and Support
Progent's Juniper-certified network engineers can help you to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to enable you to simplify the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations maintain environments that include a combination of Juniper's OS platforms.
Microsoft Virtual Desktop Help
Microsoft's virtual desktop technologies lower the work needed for IT administrators to install applications so they are consistent across a corporate user base, offer the power to manage access to business data, and enable fast installation of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client access, improves responsiveness, strengthens data security, centralizes administration, and provides an almost transparent user environment. Progent's Windows Server 2016 engineers can help your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up pilot and on-line deployments, optimize your system infrastructure to support virtual clients effectively, assess and resolve security issues, and train your network managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.
Citrix Certified XenServer Consulting
Progent's Citrix XenServer consultants can assist you to evaluate the business benefits of XenServer as well as other Citrix products, and can assist you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive upgrade strategy, educate your IT administration and support staff, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Cisco IOS software Update Support
If your network incorporates Cisco routers, you may be using an outdated version of Cisco IOS, the network OS used in almost all Cisco router and current switches from Cisco. Cisco often offers updates to IOS in order to correct problems, plug security weaknesses, or improve functionality. However, updating Cisco IOS or other Cisco operating systems can be a challenge, depending upon your Cisco device and your system infrastructure. For example, there may be limited internal RAM that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a broad selection of services associated with upgrading Cisco IOS or any Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can perform audits of your router software, propose appropriate updates, provision Cisco appliances, transfer images/, activate and verify your update, optimize throughput, resolve issues, and teach your IT managers how to get the benefits of all significant new features.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified desktop virtualization experts can assist your business to design, implement, manage, and troubleshoot a virtual Windows application delivery system by offering XenDesktop expertise and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and support an off-site datacenter that offers high availability, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also assist you manage and support additional virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
Data Protection Manager Consulting Support
Microsoft System Center 2016 Data Protection Manager offers small to medium-size businesses near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide comprehensive project management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Oracle Administration Support and Software Development
Progent offers online access to an Oracle certified expert for Oracle database administration services or an Oracle software programmer. Progent can help you to create effective mechanisms for critical Oracle database administration tasks such as database tuning, backup/recovery processes, and database protection, or mentor your in-house staff to use industry best practices for simplifying various management procedures. Progent can in addition provide the services of a PL/SQL developer to assist you to design, test, troubleshoot, or migrate Oracle applications that can vary from forms to data-driven web commerce sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Microsoft SQL Server Software Programming
Progent's SQL Server application programmers can help you to build and support applications based on Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to build scalable, easy-to-manage SQL Server applications and knows how to work with a client's IT staff to deliver projects in a timely and affordable manner. Progent for can assist you to build SQL Server solutions by offering a broad selection of consulting services including specification of features and scope, data tier architecture, normalization, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.
Disaster Recovery/Business Continuity Planning Support
Progent offers advanced remote consulting for disaster recovery/business continuity planning, validation, and education to help you to respond to potential catastrophes, minimize downtime for your most critical IT functions, eliminate data loss, and meet regulatory mandates and contractual obligations. Progent's business continuity experts can team with your executive and IT administration staff to perform risk analysis, identify dependencies, identify the assets needed to operate your business, prioritize business-critical network services and specify acceptable restoration times, select hot backup centers, set up safe offsite connectivity for crucial workers, plan emergency notification mechanisms and assign responsibilities for personnel, write a complete recovery plan, and provide training for key people to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's Azure cloud.
Microsoft Active Directory Design and Integration Consulting
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, lost AD objects, removal of evaluation software configuration objects in production AD environment, and repair of failed setups of AD and AD-integrated software. Progent is also skilled in working with ďexpert onlyĒ AD tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important issues including AD naming conventions, hierarchical model, IT management model, use and structure of group policy objects, as well as security and auditing specifications. Progent can also anticipate the impacts of server and service configurations on capability and speed. Progent can help companies to plan and install deployments of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
MySQL Database Application Development and DBA Consulting
Progent's MySQL application developers and DBAs can provide affordable online database administration or software development services and can assist organizations of any size to configure and manage MySQL within a dependable network environment that provides advanced performance, expandability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Microsoft Office Access Application Programming
Progent's Microsoft Office Access developers and consultants can provide affordable online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Access application development and DBA services.
Part-time CIO Services
Progent can provide organizations with an IT management professional who can act as a temporary or part-time Chief Information Officer. This veteran technology executive can offer long-term direction to help your company to integrate sensible technology to enhance business operations so they match more closely with your corporate objectives. Your company can develop and install a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Key tasks Progent's temporary CIO can perform include growth strategies, planning technology budgets, creating models for TCO, optimizing workflows, negotiating contracts with suppliers, establishing security standards, business impact analysis, streamlining network management, patch control, network asset documentation management, and business continuity preparedness.
Advanced Project Management Consultants
For enterprise project management support, Progent can provide access to senior IT professionals with years of experience as technology project managers for program development, information systems deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer advanced management expertise to assist enterprise customers to adhere to leading practices to make sure development or deployment projects are completed on schedule and within budget.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer advanced online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize companies and campus LANs to enterprise data centers and ISPs. Progent can show you how to implement Cisco's rapidly improving switching technology to achieve the performance, scale, availability, virtualization support, security and manageability demanded by your organization. To learn about Progent's support for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. For information about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, see Nexus switch consulting and support. For information about Progent's support services for Cisco Meraki switches, refer to Meraki switches consulting and troubleshooting services.
ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup provides small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Learn about Progent's entire ProSight family of low-cost network management outsourcing services for small businesses.
Microsoft Exchange Server 2013 Migration Support
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can provide online or on-premises expertise to assist your organization to administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
SQL Server 2012 Consulting Services
Progent can provide the expertise of certified SQL Server 2012 consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to assist you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Data Backup Consulting Services
Progent's data backup experts can provide consulting support for a wide array of utilities and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent can help you with leading backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as an affordable end-to-end service for secure backup/disaster recovery (BDR).
Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless LAN optimized for your environment, offering you a WLAN that has the reception, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís onsite survey features physical inspection, RF and data protection assessment of your current wireless network, analysis of your site's layout, measuring for RF interference, RF propagation modeling, selection of the best locations for client-requested Wireless Access Points (WAPs) including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new WLAN.
Video Conferencing Consulting Support
Progent can provide the support of a certified video conferencing and telepresence consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure consultants who can help companies of any size to build and troubleshoot a communications network that delivers the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence environment.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a range of IT outsourcing and co-sourcing services to help organizations of any size to maintain, administer, and repair networks that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security plan, streamline IT administration, assist with application development, and build and test a DR/BC plan. If you are thinking about migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to assess the benefits of Windows Server 2016 for your business and plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture.
Progent's Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for testing line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients without sufficient internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
After-hours Remote Support
Progent's economical extended hours remote support program offers companies round-the-clock access to remote technical support from Progent's TRC. Services available beyond regular work hours include resolving problems with Microsoft-based servers, Microsoft Windows desktop support, assistance with MS Office applications, system backup/restore, and basic routing and switching help for Cisco technology.
Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center is committed to providing the highest level of remote network support possible for urgent as well as standard issues. For emergency issues that affect multiple workers, key people, or a mission-critical program, the TRC will respond in one hour or less. For non-critical issues, the TRC is committed to respond in two hours or less. In all cases, your trouble ticket will be generated promptly and accurately, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you on each resolved problem to make sure you are satisfied with the results and willing to close out the ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.
Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent include configuring domain name, IP addressing, routing tables, logging, security logon banner and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing configuration, and BGP peering arrangements; installing current IOS image; configuring and testing router failover; troubleshooting VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus security and availability planning.
Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi access point planning and deployment consulting and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the speed for your wireless network while increasing the signal coverage.
Migration Consulting Support for Windows 10
Progent's Windows Windows 10 planning experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and onsite assessment and upgrade support for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing consulting support.
Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific jobs associated with your SharePoint 2013 migration.
Planning, Deployment and Support Services for Microsoft System center 2012
Progent's System Center consulting experts have more than a decade of experience integrating, maintaining and troubleshooting the key components that make up Microsoft System Center and can help you to design, install, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Consulting and Troubleshooting Services for SCVMM 2012
Progent's SCVMM 2012 consultants can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist you to plan and implement an efficient upgrade from SCVMM 2012 to SCVMM 2016 in order to benefit from stronger assurance capabilities, more affordable VMM storage fabric, and other improvements.
Planning and Support Services for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have more than 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix critical problems uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help you to migrate smoothly from SCOM 2012 to SCOM 2016.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services including system design, deployment, administration, remediation, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can help your company to carry out an efficient migration to SQL Server 2016.
Progent's Cloud Integration Services for Microsoft Windows Server Essentials
Windows Server Essentials is a value-priced, versatile platform that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your network environment. Progent offers comprehensive project management so you can plan and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Azure integration support.) Progent can also provide ongoing consulting, technical support, and training.
Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help your organization to plan, develop, pilot test, deploy, administer, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed support to organizations looking for a fast solution to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications based on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the needs of individual users or groups.
Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts offer a wide selection of economical online support services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to migrate to a newer version of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility problems between various releases of Office Word, integrating Word with different Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, and smart phone synchronization, and online Office Word training customized for your special requirements.
Progent's Integration and Training Support for Microsoft Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 applications including Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that offers quick return on investment and enables better business outcomes. Progent can assist your company to interface Office or Office 365 applications with each other and with other core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems with different versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 training to individual users or groups.
Exchange 2016 Upgrade Support Services
Progent's certified Microsoft Exchange Server 2016 experts can help you in any and all facets of your upgrade to Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Design and Deployment Support for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Meraki wireless access point consultants provide remote and on-premises support to help businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or device. (See Meraki switches consulting and troubleshooting services.)
Upgrade Support for Microsoft Skype for Business Server
Progent's Microsoft Skype for Business consultants can provide online and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that meets government and industry standards.
Configuration Support for Lync 2013
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that permits the modern BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants can help you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future plans, implement Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and end users. Progent offers expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook, Excel and PowerPoint. Progent's Skype for Business Server experts can also help you to plan and carry out an efficient migration to Skype for Business.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. Read more about Progent's complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the strategic value of your IT system.
Google Android Smartphone and Tablet Integration
Progent's Android smartphone integration expertise have years of background delivering online and on-premises support for organizations of all sizes who want to incorporate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve network problems that involve numerous vendors and that entail a mix of legacy and up-to-date technology. Progent offers affordable remote expertise to assist you with any facet of designing, implementing, managing and maintaining your BYOD environment. Progent can provide occasional support to assist you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and operate Android phones and tablets securely and productively.
Progent's Consulting and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises support to help organizations of all sizes to plan, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Integration Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Azure Planning and Integration Consulting Services
Progent's Azure cloud integration consultants can assist you with any phase of Azure cloud integration such as requirements analysis, prerequisites evaluation, solution design, pre-production testing, deployment, automated administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid environment that seamlessly combines physical datacenters with Azure resources.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon Web Services (AWS) integration experts can provide cost-effective remote consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide advanced remote support to help organizations of any size to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and applications in hybrid architectures that combine local resources along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting.
Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous key pieces of your wireless environment such as access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Office 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget. For more information about Progent's consulting services for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that all potential issues can be resolved before they can disrupt your network. Find out about Progent's complete ProSight portfolio of affordable network management outsourcing services for small and mid-size businesses.
Cisco Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the foundation of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, designing Cisco UCS server clustering systems for survivability, and integration with Exchange and Skype for Business.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voicemail platform that accelerates collaboration by offering a variety of alternatives for retrieving calls and messages within a framework that is simple to implement and administer. Unity Connection allows you to read and manage voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers affordable voicemail, unified messaging, IVR, and automated-attendant services for small to medium businesses and enterprise branch offices with as many as 500 workers. Progent's Cisco-premier CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your CUE solution delivers significant competitive value.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security disciplines addressed under GIAC certification such as auditing network security mechanisms, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security events.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and blocking the transmission of confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep compliant with industry security standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about Progent's complete ProSight portfolio of affordable network monitoring and management services for small and mid-size organizations.
Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV ERP offers several innovations including specialized Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide programming, configuration and debugging support to enable your company to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV to additional systems and programs. Also, Progent can help your organization to design and utilize databases so you can improve your knowledge of your business, attract more clients, refine your sales campaigns, and build productive partnerships.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE integration experts can help organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective online or on-premises support to assist businesses to migrate efficiently to a productive unified communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete family of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN environments quickly and affordably based on best practices.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum availability, data security, and application mobility.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager.
VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, configure, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent offers the skills of a NetApp MetroCluster expert who can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your disaster recovery system to show compliance with industry standards and regulatory mandates.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows safe self service, and offers a common point of control for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Microsoft System Center 2016 Planning and Integration
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center solution.
Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for key applications by providing centralized, mixed-platform monitoring of physical and virtual infrastructure installed across on-premises datacenters and cloud environments. Progent's consulting team offers world-class online and onsite expertise to help businesses of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist you to migrate to Operations Manager 2016 from older releases or from different monitoring products, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds by delivering Microsoft Azure integration and Amazon AWS hybrid cloud expertise.
Consulting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from older versions of VMM, develop workflows for creating and installing VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware vSphere expertise.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection solution utilizes next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Learn about Progent's entire ProSight family of low-cost network monitoring and management services for small and mid-size businesses.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware like routers, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance problems. Find out about Progent's entire ProSight portfolio of low-cost network monitoring and management services for small and medium-size organizations.
ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services addresses all critical aspects of information technology such as email protection, security and compliance, update management, automated backup/recovery, infrastructure health monitoring, virtual machine hosting, and network documentation management. To read Progent's eBook about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner and more secure Active Directory environment. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, improved compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. For more information about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery options for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. For details, see Altaro VM Backup Certified Consultants.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help you to plan, configure, operate and repair a BDR system built on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's preparedness to stop or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of key processes in order to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller experts can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology. Progent offers support for physical and software-based Wi-Fi controllers and can help you to determine which type makes sense for your wireless solution. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller expertise.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running across multiple sites with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist your organization to determine the value of UniFi technology for your environment and assist you to plan, install, administer, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts can provide Cisco UC540 consulting services to assist you to maintain your legacy UC500 VoIP system or design and carry out a smooth migration to a current VoIP system.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or on-premises expertise to help organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the technologies that go into building a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to design, implement, and maintain IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist you to create and carry out a risk management plan based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified network security management experts. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that information security managers are required to learn. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and knowledge to deliver efficient cybersecurity administration and consulting services.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a recognized achievement that signifies mastery in information system security auditing. Certified by ANSI, the CISA credential requires that consultants pass a comprehensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant trained to help businesses in the fields of IS audit services, information technology administration, network assets and infrastructure ROI, IT service delivery, protection of data resources, and business continuity preparedness.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security services covered under GIAC accreditation such as evaluating network vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Ransomware Removal and Recovery Consulting
Progent can provide the help of proven ransomware recovery consultants with the skills to rebuild an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware removal and recovery consulting.
SharePoint 2016 Migration and Hybrid Integration Consulting Services
Microsoft SharePoint 2016, intended for on-premises implementations of SharePoint, supports integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify local and cloud-based resources. Other enhancements include fast deployment with the new MinRole installation feature, larger scale, higher performance, tighter security and compliance, enterprise analytics via Power BI support, and a more engaging client experience for collaboration. Progent's Microsoft-certified consultants offer economical remote and onsite expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. To find out more, see SharePoint Server 2016 Migration and Hybrid Deployment Support.