Strategically Based in California's Silicon Valley
Progent is headquartered in Silicon Valley San Jose's Silicon Valley's Silicon Valley, an area recognized globally for creativity, technology leadership, and top-notch computer engineers. Cisco is headquartered in San Jose and Microsoftís Silicon Valley operation is Microsoftís largest besides Redmond. Other major technology corporations headquartered in the San Jose / San Francisco region include Google, Apple, Intel, Yahoo, Symantec Corporation, Sun Microsystems, Juniper Networks, and Oracle. This region is in addition the site of several of the highest ranked universities in the U.S. Progent has assembled a world-class group of Microsoft certified consultants and Cisco CCIE network specialists from this sizable resource to make up the core of Progentís international team of information technology specialists.
Online Consulting for Microsoft Windows Server 2008 R2
The complexity and integration demands of Microsoft Windows Server 2008 R2 requires an information technology expert with practical experience and broad knowledge in architecting and deploying cohesive end-to-end business technology solutions. The professional experience of Progent's certified Windows Server 2008 consultants, averaging over 10 years of background integrating Microsoft-based solutions, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Immediate Help for Urgent Issues
With Progentís urgent remote network support services, you can receive instant support for issues that are causing network disruption. Remote support eliminates the lengthy delay and higher cost required for on-site network service. For ordinary administration tasks, Progentís off-site support consultants can finish the majority of jobs within a few minutes of a request, instead of forcing you to live with a problem for up to a day for on-premises help to show up.
Broad and Deep Knowledge of Office Networks
Progentís team of over 100 computer network experts means clients can take advantage of the leverage of more than a thousand years of cumulative background and shared knowledge to resolve the most difficult IT issues. Progentís certified network consultants have the knowledge and experience to find solutions quickly and implement them affordably.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent offers easy, quick, and affordable access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are elite networking experts who earn this prestigious classification only through thorough examination by Cisco. CCIEs can handle the most complex issues surrounding network planning, setup, repair, and maintenance. Progentís CCIE consultants cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS software and developing fixes or acquiring software updates to resolve problems. Progent can provide fast access to a CCIE by phone so that you are able to get immediate help for complex network problems that are affecting business productivity but are outside the expertise of your usual IT service providers.
Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service network consulting and support firm such as Progent rather than with an individual freelance consultant, you are assured timely availability of capable professionals whenever you need them. You no longer have to be concerned that illness, classes, time off, or conflicting jobs with different customers will leave you with no support during a crisis.
Collaborative Approach to Service and Problem Escalation
Computer technologies have become ever more sophisticated. In addition, most small business networks integrate solution from dozens of different vendors. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most experienced engineer to have deep knowledge in all areas of information technology, or broad hands-on experience in the enormous range of hardware and software brands, versions, and revisions that small businesses incorporate in their information networks. Progent follows a team methodology to computer support and depends on application specialists to bring in-depth skills when necessary to solve the most intractable problems effectively, at the least cost to you.
Easy Engagement and Pricing Model
Progent's simplified per-minute billing model has no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that drive up service. For remote support from Progent during regular working hours, you pay only for the time spent resolving your issue. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent consultant is actually onsite solving your problems. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may be billed for our expertís travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located within the entire service territory, an available consultant is typically near to help. Progent can in addition offer on-premises support to most zip codes in the U.S. within one business day of answering a service call. Progent's online support group has delivered help to small businesses in every state (See Progent's nationwide testimonials.)
Complete Documentation of Services
Progent produces full and detailed documentation of all support work to ensure customers donít ever feel like a hostage to their support provider. Progent sends e-mail accounts of support activity shortly after finishing each support task, and also encloses a printed copy along with monthly invoices. Comprehensive network service reporting makes it easier for customers to transfer to a different support organization or take on increased support responsibilities in house. Complete service documentation also provides IT managers the information needed to evaluate support services and develop more realistic IT expense projections.
Best Practices Followed by Expert Consultants
Many organizations situated away from areas with ample network engineers utilize less qualified or unseasoned local resources for vital network support. This can result in a network that is undependable or unproductive. Progentís staff of Microsoft and Cisco premier consultants average over a decade of real-world industry background, in the trenches of network support, providing an extensive array of information system services for a diverse mix of customers. This means that with Progent you receive not only high-level network engineering skills, but a consultant who understands computer industry best practices in using that knowledge to solve actual information network issues successfully and in a consistent way.
Cost-effective Computer Support Solutions
Many small businesses utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical task than an experienced Information Technology professional. As an example, charging a third less per hour, but taking three times longer for the same job is not a deal. Even worse, a poorly designed or implemented IT environment that is unstable and hard to manage or upgrade can cost an organization many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the United States confirm the effectiveness of Progent's service model and the technical capability of Progent's team of engineers.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technical and training resources needed to provide the best computer support possible. Progent's network outsourcing, Help Desk, Office 365 deployment expertise, and software development services permit small and midsize business clients to benefit from the broad range of knowledge associated with the IT departments of big enterprises without the significant expense and distraction of building and managing a large in-house network group.
Progent's Client Testimonials
Progent has delivered online or on-premises technical support help to companies in every state in the U.S. Many of these customers have shown their high regard for Progent through testimonials to the quality of Progent's service personnel. Check out Progent's customer testimonials to learn what they have said concerning the quality of Progent's consulting services
Microsoft Exchange 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to manage and debug your current Exchange Server 2010 environment or give you access to the assistance of certified Exchange Server 2016 consultants and Exchange Online consultants to help you determine the benefits of upgrading to a modern edition of Microsoft Exchange that offers fast ROI by improving your productivity, lowering the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Comprehensive Support for Systems at Colocation Sites
There are hundreds of enterprise-level Internet Data Centers in the and major metropolitan areas across the U.S., and Progent's Internet data center consulting experts can improve your systemís redundancy and performance by helping you select a remote data center site that addresses the specific requirements of your company including geographic location, space, connectivity, budget, and extra additional features and services. Progentís colocation center support services are designed for companies with equipment housed at colo hosting sites and requiring timely in-person assistance at the collocation site plus online support from Microsoft and Cisco Certified professionals. Progent offers a variety of co-location center support services including system architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of fault tolerant systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning high-availability server and storage cluster systems.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology built into the most recent versions of Windows Server has been dramatically re-engineered to simplify the deployment, configuration, and maintenance of server clusters and to offer improved levels of network dependability, security, performance, and flexibility. New or enhanced features include cluster Validation, easier setup and deployment, improved cluster administration, new cluster architecture for maximum uptime, better security and quorum structure, elimination of failure points, more storage and memory capacity, enhancements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster experts can assist you evaluate the business benefits of Windows clustering, design and implement a deployment, train your network support staff to manage your failover clusters, provide continuing consulting and support services, and create and validate a workplace recovery plan. Progent's Windows Server 2016 disaster recovery consultants can help you you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.
Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform complete security audits, restore operations rapidly from virus attacks, set up firewalls, set up secure techniques for off-site and mobile connectivity, deploy spam filtering and email encryption, and craft a company-wide security plan based on round-the-clock automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.
Virtualization technologies enable IT organizations to optimize utilization, simplify network management, and enhance workload availability and security. operate several virtual machines on one actual processor. Common applications for virtual servers include resource consolidation, inexpensive hosts for applications that only run on outdated OS software, and affordable isolation of software development or testing environments from production systems. Progent's virtualization technology engineers can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows 2008 Hyper-V Virtualization help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and integration, and Citrix XenServer virtual server assistance. Progent can install virtual servers to maximize speed, reliability and manageability while at the same time lowering expenses; suggest and test disaster recovery plans that minimize downtown in case of a major failure; and deliver continuing maintenance, troubleshooting, and consulting assistance as computer technology evolves.
Dynamics GP (formerly Great Plains) Customization and Training
Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, supports popular handheld devices, permits single login with Microsoft Azure AD, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants offer the depth and breadth of knowledge and experience to address the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the return on your investment in this powerful platform.
Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer broad backgrounds in the integration and maintenance of wireless information technology and can assist you to plan, deploy, manage and troubleshoot wireless solutions that are secure, resilient, expandable, simple to manage and operate, ready to handle your critical applications, and transparently incorporated into hybrid cloud networks. Online and onsite Consulting services provided by Progent span a variety of wireless technologies and include smartphone and tablet integration and management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to design, install, administer and troubleshoot converged communications environments supported by Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping organizations of all sizes to build collaboration solutions by providing expert services that include Unified Communications Manager and CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive library of UC applications like Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.
Progent's experts offer Mac clients a range of services such as online Apple macOS and OS X desktop help, help with Mac applications, Outlook for Mac and MS Exchange consulting, Mac protection and connectivity engineering, integration between Apple macOS and OS X and Microsoft Windows networks, and individual training. For business systems based exclusively on Mac or for systems incorporating a combination of Mac, Linux, and MS Windows-based servers and workstations, Progent has the experience and depth to handle the complexity of designing, installing, and supporting a network infrastructure that is dependable, safe, fast, and aligned with your business objectives.
Microsoft SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint 2013 engineers, Microsoft SharePoint Server 2010 developers and Office SharePoint 2007 experts can assist you to rationalize the business case for deploying the current release of Microsoft SharePoint, advise you on the most sensible edition of Microsoft SharePoint Server for your circumstances, offer configuration and integration expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint Server, design a company-wide security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk Call Center services.
Linux Consulting and Windows/Linux Integration
If your company network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient network that allows all your operating systems to coexist peacefully for easy administration, seamless dataflow, high availability, high throughput, and tight security. If you are creating Linux based-software within an environment that includes Microsoft Windows-based servers, desktops, and applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of expertise.
Desktop and Mobile Device Centralized Configuration Management Consulting
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager planning and deployment and Microsoft Intune integration help to consolidate and streamline the management of your PCs along with your Cloud-connected mobile devices. Progent can assist you to migrate efficiently to SCCM 2016 from a legacy device management platform or assist you to modify your current SCCM 2016 environment to support your evolving business needs.
Web Site Development
If you want to revamp your company web, create internal web sites for applications such as human resources or employee training, build a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and experienced web designers and developers. Progent's consultants can also assist your company to host your web environment by designing and maintaining a protected, robust server and connectivity environment that includes offsite and mobile access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web authoring tools. For database-intensive web applications, Progent can provide the expertise of SQL Server developers, Oracle developers and database administrators, and MySQL consultants.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants can provide online and on premises expertise to assist you with any facet of BI reporting from troubleshooting or enhancing reports to designing and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to maintain your existing BI system, assist you to migrate reports and databases from a legacy reporting product to a modern one, and deliver as-needed online training tailored to your specific requirements. Progentís business reporting and analytics consultants offer expertise in all popular BI reporting and visualization tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Remote Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center offers expert online support for Microsoft and Cisco-based systems Nationwide. Progent's certified engineers have the expertise to help you to analyze and resolve difficult network problems quickly and cost effectively. The breadth of information technology expertise represented by Progent's staff of consultants makes it possible to escalate even the toughest problems to appropriate subject matter experts as necessary. Whether you require occasional phone support and remote troubleshooting or continuing access to a Helpdesk Call Center, Progent's consultants can provide your company with enterprise-level support without the cost and administrative overhead of running a big in-house IT group.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting and management services are built on proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.
Live Online Training for Desktop Apps
Progent provides live online training for popular productivity applications. Progent's Online training covers topics such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA programming, Publisher collaboration, Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Live online instruction provides the benefits of conventional classroom sessions, including immediate interaction between students and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many students.
PC Desktop Support Services
Progent offers a broad array of cost-effective support services to assist you business to deploy, configure, repair, and administer desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Windows 8.1 technical support, Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing upgrades.
Security Vulnerability Evaluation for Small Business Networks
Progent offers two low-cost service bundles intended to enable small businesses to get a professional network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from beyond your firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a network scan from an authorized computer inside your company firewall to evaluate vulnerabilities to internal threats. The two security inventory services are set up and run from a protected external location.
MS Project Server Consulting
Progent's certified Microsoft Project Server and Project Online consultants can provide advanced online and on-premises support for Project Server and for all Microsoft products that integrate in conjunction with Microsoft Project Server. Services offered by Progent include Project Professional integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, and PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE engineers to help you to enhance your environment to accommodate local, branch, home-based, and mobile workers so they can utilize Microsoft Project Server to work together securely and efficiently. Progent's network security consultants can assist you to adopt and police security workflows that protect sensitive business information without disrupting the efficient sharing of legitimate information.
Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software platform that tracks the availability, speed and security of your information system and detects problems before they can disrupt your network. To give you additional understanding concerning the performance and robustness of your network environment, Progent can help you install and operate popular network monitoring tools powered by the Linux OS.
In-depth Expertise in Microsoft's Popular Server Environments
Progent's group of IT system consulting experts can assist large businesses to plan, install, and manage major rollouts of key Microsoft technology by offering support like Active Directory configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 configuration, Skype for Business Server planning and deployment consulting and Lync Server integration, plus Microsoft SQL Server 2016 integration and SQL Server 2014 database administration. Progent has worked with some of the world's largest companies to integrate solutions powered by Microsoft products and can provide branch office support for enterprises with branch offices in or larger cities throughout the U.S.
Convenient Payment Methods
Progent's easy payment options for Cisco ASA and PIX Firewall and Firepower Services Support
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for high availability.
64-bit Processing Upgrade Support Services
Progentís 64-bit migration experts can help you to enhance your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit processing, design a cost-effective migration strategy that minimizes operational disruptions, and provide timely online help to assist you to configure 64-bit operating systems and applications on your current computers. Progent's Microsoft-certified engineers can help you to install the 64-bit editions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Stealth Penetration Testing
Stealth intrusion testing is a key part of any overall network security strategy. Progentís security experts can run thorough unannounced intrusion security tests without the knowledge of your company's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident alerts and event history analysis are correctly set up and actively monitored.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's extensive suite of productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles targeted at customers from students and home offices to global enterprises. Progent can provide quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help you to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.
IT Consulting Services for Small Governments
Progent has extensive experience delivering a broad range of online network support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing advanced remote IT support and has provided network solutions to clients in all 50 states. Progent's online network support for local governments saves travel costs and resolves problems faster than onsite support.
Juniper Consulting and Support
Progent's Juniper-certified network engineers can assist you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants offer support for Juniper's premiere network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain networks that include a combination of Juniper's OS platforms.
Microsoft Virtual Desktop Consulting Services
Microsoft's virtual desktop solutions reduce the work required for IT managers to deploy applications so they are standardized across a corporate user base, provide the ability to control access to business information, and enable quick installation of additional or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies client connectivity, improves responsiveness, strengthens security, centralizes administration, and provides an almost seamless client experience. Progent's Windows Server 2016 engineers can assist your company to evaluate the business advantages of Microsoft's virtual desktop technologies, set up pilot and production deployments, optimize your network architecture to accommodate virtualized clients effectively, evaluate and resolve security issues, and train your network administrators to follow best practices to achieve maximum payback from client virtualization.
Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix XenServer virtualization consultants can assist your company to understand the business advantages of XenServer and additional Citrix products, and can assist you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core features first designed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a smooth upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.
Cisco IOS Upgrade Support
If your network incorporates Cisco appliances, you could be running an outdated release of IOS, the network OS powering virtually all Cisco router and current switches from Cisco. Cisco frequently offers upgrades to IOS to fix problems, plug security weaknesses, or improve features. However, updating IOS or other Cisco operating systems can be tricky, depending upon your Cisco device and your network environment. As an example, there could be limited local RAM that might cause a new software release to execute incorrectly. Progent's Cisco CCIE consultants offer a wide selection of support services related to upgrading Cisco IOS or other Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your Cisco software, recommend sensible upgrades, provision Cisco devices, transfer images/, configure and verify your update, optimize performance, resolve problems, and train your IT managers how to utilize any important new capabilities.
Citrix Virtual Windows Desktop Consulting
Progent's Citrix virtual desktop consultants can help your business to design, install, manage, and troubleshoot a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and support a remote datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V integration.
System Center Data Protection Manager Support
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations automatic backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, deploy, manage, and repair an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to resolve challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on time and on budget.
Oracle Administration Services and Software Programming
Progent offers online access to an Oracle certified expert for Oracle database administration services or an Oracle application programmer. Progent can help you to create effective mechanisms for key Oracle DBA activities such as database tuning, backup and restore processes, and information security, or mentor your in-house personnel how to use industry leading practices for streamlining major management tasks. Progent can in addition offer the support of a PL/SQL programmer to help your company to design, test, enhance, or migrate Oracle-based programs that can vary from business reports to data-driven web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
SQL Server Application Development
Progent's SQL Server application developers can assist your organization to build and support database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best lifecycle management practices to build efficient, manageable SQL Server applications and is able to team with a customer's IT staff to deliver projects in a timely and affordable way. Progent for can assist your company to build Microsoft SQL Server solutions by offering a wide range of professional support services including specification of features and scope, data tier architecture, data integrity, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup/recovery, clustering, reusable schema, synchronization solutions, security, and fault tolerance.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online expertise for business continuity planning, testing, and training to assist you to respond to possible disasters, reduce service disruption for your vital network functions, avoid lost information, and comply with examiners' letters and business obligations. Progent's business continuity experts can team with your executive and IT support staff to provide business impact analysis, identify interdependencies, specify the assets required to operate your business, prioritize crucial IT services and specify allowable restoration times, qualify hot backup sites, configure safe offsite access capability for crucial employees, plan notification systems and define duties for staff, write a comprehensive recovery and test plan, and provide training for management and technical staff to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.
Microsoft Active Directory (AD) Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged AD objects, clean-up of test application configuration objects in on-line AD environment, and repair of failed setups of AD and AD-integrated software. Progent is also skilled in using advanced Active Directory tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas including AD naming conventions, hierarchical model, IT management structure, selection and design of group policy objects, plus security and auditing specifications. Progent can also analyze the impacts of alternate server and service configurations on capability and speed. Progent can assist businesses to design and implement deployments of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
MySQL Application Programming and Database Administration Support
Progent's MySQL application programmers and database administrators can provide cost-effective remote database administration or application development services and can help organizations of any size to configure and maintain MySQL in a dependable network environment that offers high levels of speed, scalability, and security. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
Microsoft Access Database Application Development
Progent's Microsoft Access consultants can provide affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom online classes for Access application programming and DBA services.
Temporary Chief Information Officer Support Services
Progent can supply businesses with an IT management expert who can function as a temporary or part-time CIO. This veteran technology executive can provide strategic direction to help your company to deploy sensible technology to improve business processes so they match better with your business goals. Your business can create and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can carry out include growth strategies, establishing technology budgets, building models for ROI, reengineering workflows, reviewing contracts with vendors, defining security policies, cash flow management, automating network administration, software revision control, network asset documentation control, and disaster recovery preparedness.
High-level Project Management Experts
For enterprise project management support, Progent can provide access to senior information technology experts with years of background as technology project managers for application development, information technology implementation, and business process engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide advanced management expertise to help enterprise customers to follow leading practices to ensure that major projects are completed on schedule and on budget.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize businesses and campus LANs to giant data centers and ISPs. Progent can help you to implement Cisco's continually evolving switch technology to achieve the speed, scale, availability, virtualization, data protection and ease of management required for your organization. For information about Progent's support for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and support. For information about Progent's support for Cisco's Nexus Series of data center switches, refer to Nexus switch consulting and support. For information about Progent's support for Cisco Meraki switches, visit Meraki switches configuration and management.
ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services cloud backup provides small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Read more about the entire ProSight family of low-cost network management outsourcing services for small and mid-size organizations.
Exchange Server 2013 Migration Support
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers powerful innovations plus a revamped structure. These improvements favorably impact vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can provide online or onsite expertise to help you manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date release of Exchange Server in a local, cloud-based, or hybrid deployment model.
SQL Server 2012 Consulting
Progent offers the support of Microsoft-certified SQL Server 2012 consultants and experienced software developers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and security professionals to assist you to manage your SQL Server 2012 solution and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Data Backup Expertise
Progent's backup and restore experts can provide support for a wide range of utilities and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent can help you with all major backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost and fully managed service for reliable backup and disaster recovery (BDR).
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a wireless network optimized for your facilities, offering your business a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service. Progentís onsite survey features onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, analysis of your site's floor plans, testing for RF contention, RF propagation modeling, identification of optimum locations for customer-specified Wireless Access Points including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing a new wireless network.
Video Conferencing Consulting Services
Progent offers the services of an accredited video conferencing consultant with expertise integrating products from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to plan, configure, expand, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure consultants who can assist companies of any size to create and troubleshoot a network that delivers the performance, reliability, security, and expandability required to accommodate your video conferencing/telepresence solution.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a variety of network consulting services to help companies of any size to maintain, manage, and repair IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 migration assistance.
Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 experts can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security strategy, streamline network administration, help with application development, and generate and validate a DR/BC plan. If your organization is considering moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to assess the benefits of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.
The Progent Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network projects on schedule.
After-hours Online Technical Support
Progent's affordable after-hours online support program offers companies round-the-clock access to remote technical support from Progent's Technical Response Center (TRC). Support services available beyond standard work hours include resolving problems with Windows server products, Windows desktop support, assistance with MS Office applications, system backup/restore, and basic routing and switching help for Cisco networking products.
Response Time of Progent's TRC for Online Computer Support
Progent's Technical Response Center (TRC) is committed to delivering the highest quality of online computer support services available for urgent and standard problems. For emergency issues that impact multiple workers, key individuals, or a line-of-business application, the Technical Response Center will respond within an hour. For standard problems, the TRC is committed to respond in less than two hours. Regardless of criticality, your trouble ticket will be generated promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding every corrected problem to verify you are comfortable with the resolution and willing to close out the trouble ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
Some Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router consulting services available from Progent's certified Cisco experts include configuring domain name, DHCP, routing maps, clock, security logon banner and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing configuration, and BGP peering; updating router's IOS image; configuring and testing failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting router setup; plus security and business recovery planning.
Design and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants offer Cisco Aironet wireless AP planning and deployment consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wi-Fi standard to triple the speed for your Wi-Fi LAN while expanding the coverage.
Planning and Migration Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration consulting support.
Migration Help for SharePoint 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 deployment.
Design, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have more than a decade of background integrating, supporting and fixing the key platforms that make up Microsoft System Center and can help your organization to design, install, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to assist you to transition to the latest version of Microsoft System Center from a previous release or from another datacenter management platform to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM environment to make sure you get maximum business value. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to plan and implement a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new security capabilities, more affordable VMM storage options, and other enhancements.
Consulting and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and tune SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist your organization to migrate cost-effectively from SCOM 2012 to SCOM 2016.
Progent's Consulting Support for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. In case you are already running SQL Server 2014, Progent can help your company to perform a cost-effective migration to SQL Server 2016.
Progent's Consulting Services for Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes both local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide full-service project management to help you design and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure integration support.) Progent also offers continuing consulting help, troubleshooting, and training.
Progent's Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of online services to assist your organization to design, develop, pilot test, install, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and fix compatibility issues between various versions of Excel. Progent can provide on-demand support to clients looking for a quick solution to a stubborn issue related to Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individual users or teams.
Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of affordable remote consulting services to assist you to maintain your legacy Microsoft Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, integrating Office Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and online Microsoft Office Word training classes tailored for individuals or groups.
Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that provides fast return on investment and promotes improved business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility problems with various versions of Office desktop and offers customized online Microsoft Office and Office 365 instruction to individuals and teams.
Microsoft Exchange Server 2016 Migration Support
Progent's certified MS Exchange 2016 experts can assist your business in any and all phases of your migration to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, performance, security compliance, manageability and uptime for wired and wireless users irrespective of their mobility or device. (Check out Cisco Meraki switches integration.)
Planning and Deployment Support for Skype for Business
Progent's Skype for Business consultants offer remote and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
Deployment Consulting for Microsoft Lync 2013
Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that supports a BYOD computing style with instant messaging, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint. Progent's Skype for Business Server experts can also help you to plan and implement out a smooth migration to Skype for Business.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to deliver centralized management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. Learn about the entire ProSight portfolio of affordable outsourced network management services for small and medium-size organizations.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist you to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your information system.
Android Smartphone Integration and Management
Progent's Android phone and tablet integration consulting services have years of experience providing remote and onsite assistance for businesses of all sizes who need to integrate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent has the range of skills to solve technical issues that span numerous manufacturers and that entail a mix of legacy and up-to-date technology. Progent offers budget-friendly online technical support to assist you with any aspect of planning, configuring, managing and maintaining your BYOD solution. Progent can provide occasional technical support to help you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones efficiently.
Progent's Consulting and Development Services for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, BOYD support, plus built-in BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to help organizations of any size to plan, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Azure cloud Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration consultants can help you with every stage of Azure cloud migration including requirements analysis, prerequisites evaluation, system design, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help you to configure and debug firewall appliances and VPN tunnels so your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid environment that seamlessly combines on-premises datacenters with Azure-based resources.
Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon AWS cloud integration experts can provide affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed support or Progent can provide project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote support to help businesses of all sizes to integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective hybrid environments that can include Windows and Linux systems and applications in hybrid architectures that utilize on-premises IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange and Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging.
Cisco Wireless IP Phone Integration
Creating solutions with Cisco's wireless IP phones usually requires that you set up and optimize many key pieces of your wireless infrastructure such as APs, switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration consultants can provide remote and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For more information about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to disrupt your network. Find out about Progent's entire ProSight portfolio of affordable outsourced network management services for small and mid-size organizations.
Unified CM and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, operates as the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX solution by integrating closely with unified messaging apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for high availability, and integration with Exchange Server.
Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a unified voicemail platform that accelerates teamwork by providing a variety of alternatives for accessing voice messages within an environment that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage your voicemail messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting functions for small to medium businesses (SMBs) and enterprise satellite locations with as many as 500 users. Progent's Cisco-certified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to make sure your voice messaging deployment delivers maximum competitive advantage.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the skill of network security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the network security services covered under GIAC accreditation such as evaluating network vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting incidents.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of outbound email messages and attachments and blocking users from sending confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and stay in compliance with industry privacy standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Read about Progent's complete ProSight portfolio of affordable managed services for small organizations.
Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV ERP offers several innovations including tailored Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts can provide custom programming, configuration and debugging services to enable your company to get the most from MS Dynamics NAV. Progentís engineers can show you how to connect MS Dynamics NAV to other services and applications. In addition, Progent can help you to create and analyze databases so you can improve your knowledge of your operations, acquire additional customers, expand your sales campaigns, and build productive partnerships.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration consultants can help your business to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent offers cost-effective remote or on-premises expertise to assist companies to move efficiently to a modern communications environment that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
NetApp SAN Storage Solutions
Progent offers enterprise clients online or on-premises NetApp SAN consulting services for NetApp's entire line of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on industry best practices.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consulting team can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and manage a DR system based on VMware SRM.
VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also permits transparent testing for site recovery, updates and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 300km apart from each other. Progent can provide access to a NetApp MetroCluster expert who can help your business to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory requirements.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, inventories network assets, guards against company data leakage, provides health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Consulting and Support Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by providing centralized, cross-platform tracking of physical and virtual resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to help businesses of all sizes to plan, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure based in public clouds by providing Azure integration and Amazon AWS hybrid cloud solutions.
Consulting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, design processes for creating and deploying virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you assess the potential business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware vSphere support.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection service utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Find out more about the complete ProSight series of value-priced network management outsourcing services for small organizations.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch network infrastructure management service makes it simple and affordable for small and mid-sized organizations to map, track, optimize and debug their networking hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance bottlenecks. Find out about Progent's complete ProSight series of affordable network management outsourcing services for small businesses.
ProSight Managed Services for Network Management
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same advanced technology deployed by some of the industry's top corporations. Progent's ProSight suite of outsourced network management services covers all key aspects of modern networking including email content filtering, behavioral-based threat defense, update management, automated backup and disaster recovery, network infrastructure management, private cloud hosting, and network documentation management. To read Progent's white paper on the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight family of managed services for small organizations.
ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. To learn more, see Altaro VM Backup Consulting Services.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability either to stop or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup system that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and distribution companies to manage supply chains and streamline critical business processes in order to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller products. Progent can provide support for both physical and software-based Wi-Fi controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help your organization to determine the benefits of UniFi technology for your business and assist you to plan, install, administer, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP system or design and implement an efficient upgrade to a current VoIP solution.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or onsite support to help businesses of any size to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the products, technologies and services that make up creating an end-to-end Cisco Jabber solution including Cisco network devicesand management tools, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity systems that protect a small business against advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile users accessing network resources distributed across a mix of physical datacenters and various clouds.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified risk management consultant to help you to develop and carry out a risk management plan based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that information security managers are expected to learn. CISM gives executive management the assurance that those who have earned their CISM credential have the experience and capability to deliver efficient cybersecurity management and support consulting.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive test given by the ISACA professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit professional trained to help businesses in the fields of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of data assets, and disaster recovery preparedness.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the knowledge of network security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security capabilities addressed under GIAC certification including evaluating infrastructure vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Ransomware Removal and Recovery Consulting
Progent offers the services of proven ransomware recovery consultants with the skills to rebuild an environment damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery services.
SharePoint Server 2016 Migration and Hybrid Integration Consulting Services
Microsoft SharePoint Server 2016, designed for local deployments of SharePoint, offers integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that transparently unify on-premises and cloud-based infrastructure and services. Other improvements include rapid provisioning with the MinRole installation feature, increased scale, higher performance, tighter security and compliance, advanced analytics via Power BI integration, and a more engaging client experience for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, application development, and technical support support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To find out more, see SharePoint 2016 Migration and Hybrid Integration Expertise.