For business computer networks located throughout the state of Texas, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems without the expense and delays normally associated with in-person service visits.

If your Texas organization is situated beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and maintain IS control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to develop and execute a risk management plan based on leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a current IP telephony and voicemail solution.

Broad and Deep Experience with Business Information Networks
Progentís team of over 100 network experts means customers can take advantage of the leverage of more than 1,000 years of cumulative experience and collective knowledge to repair the most vexing system issues. Progentís certified network engineers possess the knowledge and experience to come up with solutions fast and implement them cost effectively.

Progent's Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of remote support services to assist your organization to plan, develop, pilot test, deploy, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and identify and fix compatibility problems between various versions of Excel. Progent can provide on-demand help to clients who need a quick solution to a stubborn issue related to Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health reporting, allows safe self service, and offers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist you with any facet of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Progent's Customer Testimonials
Progent has delivered remote or on-premises technical consulting help to businesses in every state in the U.S. Many of these clients have shown their appreciation to Progent via testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what people have said concerning the high level of Progent's network support services

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines covered under GIAC certification such as evaluating network vulnerability, incident handling, traffic analysis, web services security and SIEM solutions for compliance with regulatory mandates for promptly reporting incidents.

Progent's Consulting and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that provides fast return on investment and promotes improved business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with various versions of Office desktop and can provide customized online Office and Office 365 training to individual users and teams.

PC and Mobile Device Centralized Administration Consulting
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation and Microsoft Intune integration help to centralize and simplify the administration of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older change management solution or help you to enhance your current SCCM 2016 environment to support your changing business needs.

Get in Touch with a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Online Computer Support.


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