For small business network systems located throughout the state of Texas, Progent's Microsoft and Cisco certified technicians can deliver remote phone support and troubleshooting to solve your computer system issues fast and affordably. Progent has acquired enterprise-level skills, sophisticated utilities, and support knowledge bases to identify and repair IT problems while avoiding the high cost and time delays normally associated with onsite service dispatches.
If your Texas business is located outside of the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer support options may be limited in technical capability, or unavailable during a crisis. This can result in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying that expertise to deliver affordable network solutions.
Online Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online support for Windows and Cisco-based environments Nationwide. Progent's certified engineers have the experience to help you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's staff of consultants allows them to escalate even the most difficult problems to the right specialists as necessary. Whether you require one-time phone support and online troubleshooting or continuing availability of a Help Desk Call Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative overhead of running a large in-house IT organization.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about Progent's ProSight suite of managed services for small organizations.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and distribution companies to simplify complex supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all potential issues can be resolved before they can impact your network. Learn about Progent's complete ProSight series of value-priced network management outsourcing services for small and medium-size organizations.
Planning and Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 deployment.
MySQL Application Programming and Database Administration Consulting
Progent's MySQL software programmers, database architects, and DBAs can provide affordable online database administration or application programming services and can assist businesses of any size to integrate and maintain MySQL within a dependable IT infrastructure that provides advanced performance, expandability, and protection. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Eliminate Dependence on an Individual Freelance Consultant
By building a partnership with a full-service network consulting and support company like Progent rather than with a freelance consultant, you are assured fast access to knowledgeable professionals whenever you need them. You no longer have to worry that sickness, classes, vacations, or conflicting priorities with other clients will leave you without help when you have a crisis.
Broad and In-depth Expertise with Office Networks
Progentís team of more than 100 networking consultants means clients can take advantage of the leverage of over a thousand years of cumulative background and shared information to resolve the most troublesome network problems. Progentís certified network engineers possess the knowledge and experience to identify solutions fast and deliver them affordably.
Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, each Progent engineer has access to the technology and educational resources needed to provide the best computer support available. Progent's network outsourcing, Help Desk Call Center, Office 365 deployment support, and application development services allow small business customers to take advantage of the wide range of knowledge associated with the IT departments of large organizations without the significant cost and distraction of building and managing a self-sufficient in-house network team.
MS SQL Server Software Programming
Progent's SQL Server application developers can help your organization to build and support applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to create scalable, manageable SQL Server applications and knows how to work with a customer's management to deliver programs in a cost effective and cost-effective way. Progent for can help you to create SQL Server applications by providing a broad array of consulting support services including specification of features and scope, data tier architecture, data integrity, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security and compliance, and disaster recovery/business continuity planning.
If you want to spruce up your corporate Web site, develop internal Webs for functions like human resources or employee training, establish a powerful Web presence for a new business, or build world-class, data-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's consultants can also assist you to support your web solutions by designing and managing a secure, dependable server and communications environment featuring remote and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web authoring platforms. For database-driven web applications, Progent offers the help of certified Microsoft SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical problems and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget. To find out more about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
Linux Support and Windows/Linux Integration
If your organization's network mixes Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that allows all your operating systems to coexist for easy administration, transparent dataflow, fault tolerance, high throughput, and integrated security. If you are writing or testing Linux based-software on a network that includes Windows-powered servers, desktops, and applications, Progent can provide full-service network outsourcing that frees you to concentrate on your area of high-value expertise.
Talk to a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.
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