If your business information network is in the state of Texas you can have quick remote contact with a UNIX or CCIE-certified expert to resolve the toughest issues affecting your computer network. Progent maintains among the largest teams of UNIX and Cisco CCIE support professionals accessible by phone of any independent support firm in the country. The cost is affordable, billing is by the minute, sign-up is immediate, and support is world class.
If your Texas company is based far from major metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during a network crash. This can result in a loss of income for your company, upset clients, idle workers, and defocused management. By calling Progent, you can get in touch with a qualified professional who can deliver assistance when you need it to keep your computer network running.
Because Progent bills for telephone-based help per minute, your business pays just for services received. Progent imposes no initialization charge. Many online service firms have large minimum time requirements or bill for every fifteen minutes or more. Progent's one-minute granularity and simple billing mechanism save you from large tabs for speedy solutions.
If your Texas company needs technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote support engineers offers a wide array of world-class information technology skills. This enables Progent's remote service specialists to resolve the most complex technical problems more quickly than is feasible with typical independent service firms or with the internal IT resources usually found in small or mid-size businesses. Progent has developed the tools and skills to repair technical issues efficiently in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of high-level Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To help companies who operate environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the help of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security consulting, Progent offers remote contact with engineers who have earned recognized security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing technical problems allows service escalation, if needed, to specialists with relevant background to deal with particularly tough support calls. This speeds up resolutions of emergency problems, prevents network downtime, and minimizes maintenance bills.
For businesses anywhere in Texas, Progent enables virtually instant remote access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical help to repair information system issues that are damaging productivity but are beyond the experience of your ordinary network support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-certified support professionals can connect to your computer environment with state-of-the-art remote troubleshooting tools that allow them to provide fast and efficient analysis and resolution of serious IT issues.
Services Progent's Phone-based Support Specialists Can Provide Your Texas Company
Progent network engineers are qualified to deliver advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote computer service staff can help Texas small businesses with a large set of computer products and technologies including system infrastructure, email support, security expertise for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and centralized management, and transitioning from out-of-date applications to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online troubleshooting for systems powered by popular derivatives of UNIX including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who earn this rare credential only after strenuous examinations given by Cisco. In most cases Cisco CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and so their services are not conveniently accessible to the general public.
Progent is among the rare network service firms that makes sure that CCIEs stay accessible to support small and mid-size organizations. In addition, Progent offers quick communication with a CCIE via phone so that you can receive immediate support for urgent network issues that are disrupting your business but are not within the scope of your local network support providers. Progent's CCIE consultants can tie into your system via secure remote support technology to perform fast and affordable diagnosis and repair of serious network anomalies. To find out additional information concerning Progent's services for Cisco network appliances, refer to Cisco Network Professional Support.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-qualified remote support professionals can provide computer troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can help you with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint 2013 development,
Skype for Business planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials migration and cloud integration.
Qualified System Security Engineers
Progent provides you contact with certified CISM, CISSP and ISSAP security consultants who offer a range of system protection solutions to enhance the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist your business to revive promptly from a breach. Security solutions provided Progent include: in depth security analysis utilizing platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; efficient recovery from virus and worm assaults; setting up firewalls; planning safe techniques for off-site and mobile access; securing your email system against viruses, spam and directory harvest attacks; and implementing 24x7 network monitoring. To learn more information concerning Progent's security expertise for small and midsize companies, visit Progent's Engineering Support for Network Security.
Applications Services: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. For more about Progent's expertise, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Support and Outsourcing Alternatives
Progent offers a selection of service offerings for Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients instant contact with a reliable support team with extensive experience delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Call Center a respected recognition as a major contributor to business productivity, and Progent's mission is to fix and not simply report problems. For more information on Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Services.
Progent's Online Service Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
Progent's advanced service database application keeps thorough records for all support delivered to Progent's customers. Every active Progent team engineer has access to the history of services delivered to each client by any staff member. This database of problems and solutions is organized as an easily accessible proprietary database that permits Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' in-house technical personnel that enable Progent's online consulting experts to find the optimal resolutions quickly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote professional help in Texas, call 1-800-993-9400 or go to Expert Online Computer Support.