For small company computer networks located within the state of Texas, Progent's Microsoft authorized engineers can provide online help and remote troubleshooting to resolve your network systems issues quickly and cost effectively. Progent has developed top-notch skills, software utilities, and support knowledge bases to identify and fix IT problems while avoiding the expense and time delays normally associated with in-person service dispatches.
If your Texas small business is situated beyond the larger metro areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support options may be limited in expertise, or not available during an emergency. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying that expertise to deliver affordable network solutions.
Planning and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration expertise to assist you to design and implement a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger assurance capabilities, high availability VMM storage options, and other improvements.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that delivers the maximum level of dependability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting services are built on mature virtualization architectures that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small businesses.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix virtual desktop consultants can help your business to design, install, administer, and support a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server and client-side applications, and Progent's datacenter support experts can assist you to administer and maintain an off-site datacenter that features high uptime, advanced security, and fast disaster recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
Progent's Consulting Services for SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and on-premises support to help organizations of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Planning Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the scope of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 migration.
Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure cloud integration consultants can assist you with any stage of Azure cloud migration including requirements definition, prerequisites assessment, solution design, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
64-bit Processing Upgrade Help
Progentís 64-bit upgrade specialists can help your organization to update your application servers and workstations efficiently from 32 to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit processing, design an economical upgrade process that reduces business interruptions, and deliver responsive online support to assist your company to configure 64-bit operating systems and application programs on your current computers. Progent's Microsoft-qualified engineers can help you to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Responsiveness of Progent's TRC for Online Technical Support
Progent's Technical Response Center is dedicated to providing the highest level of remote network support available for urgent and standard issues. For emergency issues that impact multiple users, crucial individuals, or a mission-critical program, the Technical Response Center can respond within an hour. For standard issues, the TRC is committed to respond in two hours or less. Regardless of criticality, your ticket will be created quickly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will check with you regarding every resolved issue to verify you are comfortable with the outcome and willing to close the ticket. Learn more concerning Progent's TRC Customer Commitment.
Video Conferencing Consulting Support
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background integrating products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a telepresence environment that preserves your investment and optimizes the business value of your information network. Progent also offers the services of network infrastructure consultants who can help companies of all sizes to create and troubleshoot a network that provides the speed, dependability, security, and expandability you need to support your telepresence solution.
Citrix XenServer Support Services
Progent's Citrix XenServer virtualization engineers can help you to evaluate the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix serious issues uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist you to migrate efficiently from SCOM 2012 to SCOM 2016.
Get in Touch with a Progent Network Support Expert
To see how to access a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Help.