Thousand Oaks At Home Workers Configuration Advisor
Voice/Video Conferencing Solutions Consulting Services
Enlarging your at-home workforce can have a major effect on IT architecture, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Thousand Oaks company to select the right tools and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Thousand Oaks, California organizations to succeed with any facet of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to optimize your network architecture to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Thousand Oaks, California business, call
An index of content::
Microsoft Experts Professional Exchange Server Migration
Microsoft Exchange Server 2010 Migration Technology Professional
Progent offers comprehensive support for each phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management, site analysis, project planning, specification of new software licenses and equipment required, recommended sourcing, system testing at client location or at Progent's testing facility, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for customer's IT group and users.
Meraki Outdoor Wi-Fi Access Point Support and Integration
Meraki Cloud Management Remote Consulting
Progent's Cisco Meraki Wi-Fi AP experts offer remote and onsite support services to help organizations of any size to plan, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or computing device.
Wireless Bridge Technical Support Services
WLAN Technical Consultant
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to deploy, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Specialist UNIX
Sun Solaris Integration
Progent's Sun Solaris family consulting experts provide small and mid-size businesses and software developers support for administering and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with an easy single source to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Office 365 and on-premises Exchange Troubleshooting
Configuration Office 365 AD Connect
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to lower hardware costs and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your small businesses to evaluate the benefits of Exchange Online, design a solution that makes sense for your functional requirements and IT budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.
Top Rated Proxim Wireless Case Study
Proxim Wireless Case Studies
Progent provided a wireless integration solution that allowed a school to improve efficiency and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved performance and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to local interference.
Cybersecurity Audit Consultancy
CISA Certified Security Audit Engineer
The Certified Information Systems Auditor accreditation is an important qualification that signifies mastery in network security audit and control. Certified by ANSI, the CISA credential has candidates pass a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional trained to assist businesses in the fields of IS audit services, IT administration, network assets and infrastructure lifecycle, information technology service delivery, protection of information resources, and disaster recovery planning.
Emergency Catalyst Wi-Fi 6 AP Security Support and Integration
Catalyst 9105i Access Point Consulting Services
Progent's Cisco Catalyst Wi-Fi 6 WAP experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Alabama Networking Specialist
Ohio Consolidation
If your organization does not need urgent online support but you think you will require technical services with your network soon, you can save time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Debian Linux IT Consulting
Slackware Linux Consultant Services
If your company is producing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering online and in-person assistance when your business needs it, Progent offers an economical solution for managing an IT system that provides high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring services, and Help Desk outsourcing.
Remote Consulting ProSight Remote Infrastructure Monitoring
ProSight Remote Network Troubleshooting On-site Support
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Applications Support Microsoft SQL Server
Microsoft SQL Server Network Design
Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote consulting to help businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide support for any facet of application development in environments that range from small office databases to VLDB applications and data warehousing.
Emergency Intune Certification Management Specialist
On-site Support Mobile Device Management
Progent's Microsoft-certified Intune consultants can help your organization to assess the business value of utilizing Intune for managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help your company to configure security policies, set up test environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune deployment.
IT Outsourcing Example White Papers
Small Business IT Outsourcing White Papers
Progent’s IT outsourcing packages offer economical network consulting for mid-size companies. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, allowing IT service expenses to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system foundation for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Exchange 2016 Upgrade Planning Online Consulting
Immediate Exchange 2016 Migration Consulting Services
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Office 365 authentication Support Outsourcing
After Hours Hybrid Exchange Online and Exchange on-premises Online Help
Progent can assist your business to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Microsoft Live Communications Server Consultant Services
Microsoft LCS Server IM Specialists
MS Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution featuring enhanced protection, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Consulting Services Azure Stack integration
Microsoft Certified Azure integration Consulting Services
Progent's consultants can assist you with every stage of Microsoft Azure migration including needs analysis, prerequisites assessment, system design, pilot testing, implementation, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure resources.
Aironet Wi-Fi Access Point Remote Consulting
Aironet Wireless Access Point Engineer
Progent's Cisco CCIE Wi-Fi network consultants can provide online or onsite integration and debugging support to assist you to plan, configure, update, tune, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your unique office design, construction, and anticipated workloads.
Dynamics GP Development Consulting Services
Consultant Dynamics GP BizTalk Adapter
Progent's expert application designers and programmers can assist your business to create enhancements to Microsoft Dynamics GP that address the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
macOS Remote Professional
OS X Remote Consultancy
Progent offers nationwide remote phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's experts offer macOS and OS X clients a range of IT services such as desktop support, migration to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote technical support offers optimum leverage for your information technology dollar by protecting user efficiency and limiting the hours charged for network analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of cases your network problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help with the toughest network problems.
Linux Network Monitoring, Nagios and MRTG Professional
Professional Nagios
Network monitoring ordinarily consists of tracking a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's network integration consultants can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux consulting services provide small companies and developers assistance with managing and supporting UNIX/Linux and Solaris networks that work with Windows-based technology.
24x7 Manager Mac
macOS Configuration Consultant
Progent provides nationwide online technical support and consulting services for companies that operate Apple Mac OS X networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services including desktop assistance, migration to the current edition of OS X from legacy editions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting provides maximum leverage for your IT dollar by extending user efficiency and shortening the hours billed for network repair services. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to solve most IT issues without wasting time and money by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security professionals to assist you with the most challenging network problems.
Meraki MR62 Access Point Remote Support Services
Consulting Services Meraki AP Management
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to help businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or computing device.
OS X Lion Security Remote Consulting
Network Consultant Mac Security Audits
Progent's certified security consultants can show you how to protect your Mac environment through professional services such as running security tests, clean up after virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the particular objectives of your corporate network.
CISM Auditing
CISM Security Audits
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of performance that information security professionals are required to master. CISM gives executive management the assurance that consultants who have earned their CISM credential have the background and capability to deliver effective security management and support services.
Windows and macOS Integration
MacOS and Windows Computer Consultant
Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple service makes it possible to offer expert support to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Windows Server 2019 High Availability Remote Troubleshooting
Immediate Windows Server 2019 System Insights IT Consultants
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
64-bit Upgrade Computer Consulting
64-bit Server Remote Consulting
Progent’s Microsoft-premier consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit desktop processing, plan an efficient migration strategy that minimizes business interruptions, and deliver inexpensive, expert online support to assist your organization to install 64-bit PC desktop software and application software on your current hardware.
Codian Specialist
Specialists Tandberg Video Conferencing
Progent offers access to a senior specialist with extensive hands-on experience configuring, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the business value of your telepresence solution.
CIO Setup and Support
Support and Integration Part-Time CIO
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to improve business operations so they match better with your business objectives. Your company can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Cisco Router Internet Networking Consultants
Top Rated Cisco Security Engineers
Progent can help you to deploy Cisco's networking technology to create a robust basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as compute and storage consolidation, security and compliance, manageability, availability, and recoverability.
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